Claimed

Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

1.3
Updated: Jun 9, 2024
Complaints 2258
Resolved
583
Unresolved
1675
Contacts

File a complaint to Calcutta Electric Supply Corporation [CESC]

Having problems with Calcutta Electric Supply Corporation [CESC]?

File a complaint and get it resolved by Calcutta Electric Supply Corporation [CESC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Calcutta Electric Supply Corporation [CESC] reviews & complaints(2258)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
anupam.joy@gmail.com
Jun 9, 2024
Jun 13, 2024
This thread was updated on Jun 13, 2024
Resolved
Report
Copy
Resolved

Address: Kolkata

Cesc intentionally putting phase down for seconds minitues and even for hours for no reason even after complaining they just say local network issues, they charge big and continue this notoriety since 2019, [protected] this is latest complaint for which they put the power down unless i talk to them, they are doing this with connecting local theaves and thugs, our area sodepur wb kol 700114 panihati near gurunanak eng college, thousands of complaints but this tantrums running, cesc consumer no [protected] and [protected], check them
Jul 14, 2024
Complaint marked as Resolved 
Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
Verified Support
Jun 13, 2024
Calcutta Electric Supply Corporation [CESC] Customer Care's response
Dear Sir,

We are concerned to hear about the issue you have raised. To enable us to resolve the matter at the earliest, kindly share your Customer ID and Contact Number.

Regards,
Team CESC Limited
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    C
    Chandra Nath Das
    May 1, 2024
    May 3, 2024
    This thread was updated on May 3, 2024
    Resolved
    Report
    Copy
    Resolved

    Address: Kolkata 700002, dumdum chiriamore

    Today is 1st may its already more than 3 hours no electric supply and also no support team responding. No technical team came in our location. In this pathetic situation no one responding
    Jun 3, 2024
    Complaint marked as Resolved 
    Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
    Verified Support
    May 03, 2024
    Calcutta Electric Supply Corporation [CESC] Customer Care's response
    Dear Consumer,

    We are concerned to hear about the issue you have raised. To enable us to resolve the matter at the earliest, kindly share your consumer number and contact number.

    Regards,
    Team CESC Limited
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sangita Sana
      Jul 11, 2023
      Jul 12, 2023
      This thread was updated on Jul 12, 2023
      Resolved
      Report
      Copy
      Resolved

      High bill send this time

      Cesc has sent me a excessive bill which is beyond my average bill I have already complained on cesc complain box where I don't get any resolution...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      M
      Mou000
      from Kolkata, West Bengal
      Jun 29, 2023
      Jul 1, 2023
      This thread was updated on Jul 1, 2023
      Resolved
      Report
      Copy
      Resolved

      High bill of Consumer No. 08223067011

      Dear Sir,
      I want to complain about my high bill in the month of May'2023 .
      unit consumption 664, and in last 6 months my unit consumption is high.
      Please check my meter for solve the issue .
      Consumer No. [protected]
      Meter No. 4830171...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      M
      Mou000
      from Kolkata, West Bengal
      Jun 29, 2023
      Report
      Copy

      Change of billing address of consumer no- 08223067011

      Dear sir,
      I want to change my CESC billing address to as below,
      Mousumi Bose
      Sourav Das
      A/21, Laxmi Narayan Colon,
      1st Floor,
      NSC Bose Road
      Kolkata- 700047
      My consumer no- [protected], Meter No-4830171, present account address-
      Sourav Das
      Mousumi Bose
      Manju Apartment
      1st Floor,
      400A/2C, NSC Bose Road
      Laxminarayan Colony
      Kolkata- 700047br...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      J
      Joy Karmakar 1997
      from Serampore, West Bengal
      Jun 16, 2023
      Jun 18, 2023
      This thread was updated on Jun 18, 2023
      Resolved
      Report
      Copy
      Resolved

      Continuous voltage fluctuations around 5pm to 4 am

      Dear Sir,
      I am writing this letter to bring to your attention the issue of constant voltage fluctuations in my area. I reside at Dey Bagan, Serampore -712201, and for the past few months, I have been experiencing constant voltage fluctuations from 5 pm to 3-4 am daily. These fluctuations are causing a lot of inconvenience to me and the entire neighbourhood.
      The voltage fluctuations are not only affecting our daily routine but...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      S
      Solarsiiw
      from Kolkata, West Bengal
      Jun 15, 2023
      Report
      Copy

      Frequent power cuts and voltage fluctuations

      Address: Chowringhee Square, Dalhousie, Kolkata - 700001

      We have been suffering from the issues of power cuts and voltage fluctuations since April 2023 which is still continuing 15th June, 2023. As I am writing this complaint down, we are facing power cuts. Our elderly parents are getting sick because of such heat. We have been complaining about voltage fluctuation problem since 12th April 2023 and CESC is yet to solve it. They did not even came to look into the matter or tried to contact us. I...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      Y
      Yogendra Ram Singh
      Jun 12, 2023
      Jun 13, 2023
      This thread was updated on Jun 13, 2023
      Resolved
      Report
      Copy
      Resolved

      A job which was provided to a man named Jay Prasad Mishra illegally by taking money

      Address: Kamarhati

      In 1995 some members of CESC Had taken money and A man named Jay Prasad Mishra was nominated for the job and currently in 2023 he was doing his job but he was not well qualified, the education & exam tests which was taken for the job but he had given no Exams and no jobs and he was not well educated please take action against him or either I have to make a legal complaint against him and our company that your company had given him job by...
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy
      S
      sankar banik,
      Jun 9, 2023
      Report
      Copy

      Every day load shedding due to transformer

      Address: Baguiati Joramandir Kolkata 700059

      We are facing everyday current loss due to failure in transformer operation.
      My area is Baguiati Joramandir Kolkata 700059. We have children in home and aged people, they are suffering and it is not acceptable...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      B
      Biswadeep Ghosh Hazra
      from Kolkata, West Bengal
      Jun 8, 2023
      Report
      Copy

      Load Shedding and Low Voltage problems

      Address: Dum Dum Park
      Website: www.cesc.co.in/home

      Hi,

      CESC which had extremely good customer service and attended to every customer problem, no matter the scale, is now a shadow of its former self. Almost the entirety of Kolkata has been facing the wrath of load shedding and low voltage problems for the last 10 days.

      Now, whenever we try to call the customer case either they give a shoddy docket number, which is never acted upon, or in most of the cases, the...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      R
      Rimli17
      from Kolkata, West Bengal
      Jun 3, 2023
      Jun 5, 2023
      This thread was updated on Jun 5, 2023
      Resolved
      Report
      Copy
      Resolved

      Voltage fluctuations

      Address: Kolkata

      I had raised a docket number on 10/05/23. Docket no-[protected]. But no person visited the premises. The customer care service is the worst. They hang up the phone or give the same excuse that person will visit your premises very soon. I even mailed to cesc.[protected]@rp-sg.in on 11 th May 2023 but no revert mail nor call was received. It is as if we are knocking on closed doors. They need timely bill payment or else they disconnect the supply but...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      V
      VJkolkata
      Jun 3, 2023
      Jun 5, 2023
      This thread was updated on Jun 5, 2023
      Resolved
      Report
      Copy
      Resolved

      Low voltage problem for few months .

      Address: Kolkata

      I am really fed up with cesc service. One hand only as and display is given that cesc service is going wonderful...but in reality it's totally ###...
      I have been giving complaints regarding my low voltage problem for the last few months ..but still the problem is continuing without any action from cesc .. I stay in behala rabindranagar and I m facing it right now also ..fan is just running in 5 but it seems only running in 3 .....
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      P
      PKRoy2102
      from Kolkata, West Bengal
      Jun 2, 2023
      Report
      Copy

      Change of my mobile no.

      Address: Kolkata

      The mobile no. registered with CESC is [protected] which is not being used regularly and hence I am facing problem in getting various notifications from the Company.

      I want to get this mobile no. changed to [protected].

      Thanks....
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      D
      Deba_01
      from Kolkata, West Bengal
      Jun 1, 2023
      Jun 1, 2023
      This thread was updated on Jun 1, 2023
      Resolved
      Report
      Copy
      Resolved

      Severe voltage fluctuations from past 2 months

      Address: Kolkata

      Hi i’m debabrata . I live in Purba Sinthee Cross Road KoL 700030. We are facing voltage fluctuations day and night everyday from past 2 months. And this is starting to get out of hands as they are not trying to resolve this issue. Every month we are paying hefty amount of bills to avail their services and this is what we get. Not at all accepted. This issue must be resolved as i don't wanna admit my patient due to the heat because you guys...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      M
      mimi87
      from Kolkata, West Bengal
      Jun 1, 2023
      Report
      Copy

      Supply off every alternative day in a particular building

      Address: Durganagar, uttar badra,italgacha

      Sir,
      We are facing supply off for almost every alternative day in 700079 area for almost 7hrs at a stretch. Today, i.e. on 31st may 2023, supply gone for only one particular building and no technical team visited the site inspite of repeated calls from the area localities.
      Calls to customer executives were disconnected deliberately without addressing the issue. This kind of deteriorated service from cesc is not tolerable....
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      S
      Satyadarshi Roy
      from Kolkata, West Bengal
      May 16, 2023
      Report
      Copy

      Burnt meter bill not adjusted

      Address: 166, Santoshpur East Road, Kolkata 700075

      Customer ID: [protected]
      Sir,
      My electricity meter No.[protected] was burnt as per inspection by your representative vide my complaint lodged with your office on 26th April, 2023.
      As per your request I have paid Rs.1235.00 for the Burnt meter bill as called for on 26th April, 2023 through your online portal and on the same day a new meter was installed.
      May I know under what ground I was told to pay for the...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      Dear Sir,
      We are writing this letter to bring to your attention the issue of constant voltage fluctuations in my area. We reside in Uttarpara Kotrung, Hooghly -712258 and a nearby area, and for the past few days it's on extreme state. We have been experiencing constant voltage fluctuations from 5 pm to 3-4 am daily. These fluctuations are causing a lot of inconvenience to me and the entire neighbourhood.
      Also no response to...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      S
      shuvam27
      Apr 19, 2023
      Apr 20, 2023
      This thread was updated on Apr 20, 2023
      Resolved
      Report
      Copy
      Resolved

      Constant Voltage Fluctuations and Power Off

      Address: KHAN MOHAMMED ROAD

      Dear Sir,
      We are writing this letter to bring to your attention the issue of constant voltage fluctuations in my area. We reside in Khan Mohammed Road, Kol -700061 and a nearby area, and for the past few months, we have been experiencing constant voltage fluctuations from 5 pm to 3-4 am daily. These fluctuations are causing a lot of inconvenience to me and the entire neighbourhood.
      The voltage fluctuations are not only affecting...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      A
      Anandarup Majumdar
      from Balasore, Odisha
      Apr 17, 2023
      Report
      Copy

      Power outage and non existent support

      No power for 7 hours now. CESC closes complaints without resolving the issue. Even calls up and say that issue is resolved ....
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      S
      Sa1901
      Apr 9, 2023
      Apr 10, 2023
      This thread was updated on Apr 10, 2023
      Resolved
      Report
      Copy
      Resolved

      Online payment to CESC , Kolkata on 06.04.23

      Address: KOLKATA

      I paid my bill of Rs 1420 on 06.04.23 [CESC Kolkata LT Electricity Consumption Bill Customer ID [protected]/CONS Number [protected]]
      by net banking from ICICI account (i mobile). The amount is duly deducted from my account.

      REF in Bank statement is ..BIL/ONL/[protected]/CESC Ltd/CESC_YICI1

      But receipt still not generated .It shows payment still pending.

      Kindly reverse payment IMMEDIATELY...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      New Member Registration

      The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

      New Member Registration

      Already a Consumer Complaints member? Log in now
      •            
        or

      New Member Registration

      A confirmation email was sent to "".
      To confirm your account, please click the link in the message.

      If you don't see the email in your Inbox, please check your Spam box.

      User Login

      Not a member of Consumer Complaints? Register now.
      •            
        or
      Loading, please wait...


      Your password has been sent to the specified email address. Log in

      User Facebook Login

      GDPR