Comments
I completely agree with this.
I totally agree with you, First their phone numbers are not reachable most of the time, Having 5 numbers (3 landline and 2 mobile numbers), most of the time only 1 landline works and both the mobile numbers are switched off or they simply keep ringing. It takes an hour or two to reach the numbers upon continously dialling the number hoping it connects and you can give your request. On top of this, the callous attitude of the staff who shout back at you when asked why the phone numbers are not reachable.
Phone Numbers:
[protected]currently working, was not working earlier)
[protected]currently disconnected, was working earlier)
[protected]surprisingly working, was not working earlier)
[protected] (never reachable, always switched off)
[protected] (phone keeps ringing, nobody to pick it up)
Today (12-Dec-2011), after praying hard, I managed to get through to a lady, when I asked her as to why most of the phone numbers are not reachable, she simply ignored my statement and went on monotonously asking for my consumer number and giving me the date when the cylinder will be delivered. When I insisted on a reason for not picking up the calls, she shouted back saying there are many customers calling, so you have to wait. When I asked her not to shout, and told her that I will complain to the IOC for this attitude of the agency, she said do whatever you want.
I agree they are stressed, but more people can be deployed to handle the calls given the festival season coming in. Anyway this is highly deplorable on part of the agency to provide such replies to customers. If any of you have similar experiences, please post it here. At least we hope that one of the IOC/Indane officials see this.
Phone Numbers:
[protected]currently working, was not working earlier)
[protected]currently disconnected, was working earlier)
[protected]surprisingly working, was not working earlier)
[protected] (never reachable, always switched off)
[protected] (phone keeps ringing, nobody to pick it up)
Today (12-Dec-2011), after praying hard, I managed to get through to a lady, when I asked her as to why most of the phone numbers are not reachable, she simply ignored my statement and went on monotonously asking for my consumer number and giving me the date when the cylinder will be delivered. When I insisted on a reason for not picking up the calls, she shouted back saying there are many customers calling, so you have to wait. When I asked her not to shout, and told her that I will complain to the IOC for this attitude of the agency, she said do whatever you want.
I agree they are stressed, but more people can be deployed to handle the calls given the festival season coming in. Anyway this is highly deplorable on part of the agency to provide such replies to customers. If any of you have similar experiences, please post it here. At least we hope that one of the IOC/Indane officials see this.
Worst Service that can be provided by anyone in the world. I am their customer for past 13 years and almost for past 2 years they are worse. The ladies who sit in the front office i am not sure who employed them. They just talk talk and nothing else and never ever has their phone been available. its either not working or busy.
They have not respect for people who come over there. NO respect for age or what so ever. I have seen even pregnant ladies been yelled at and that too those girls are not more than 20 - 22 years old and they don't realize that its from our money that they are being paid.
Their owner doesn't seem to care. it took 50 days for one cylinder to be delivered. I have to thank them though because of them not working, We started using other method of cooking and now consume less of gas. Indane should employ more people like them so that one day every one will stop using Gas and move to other methods
They have not respect for people who come over there. NO respect for age or what so ever. I have seen even pregnant ladies been yelled at and that too those girls are not more than 20 - 22 years old and they don't realize that its from our money that they are being paid.
Their owner doesn't seem to care. it took 50 days for one cylinder to be delivered. I have to thank them though because of them not working, We started using other method of cooking and now consume less of gas. Indane should employ more people like them so that one day every one will stop using Gas and move to other methods
This agency is not fit to satisfy customer's needs.
Delivery of cylinders is a major problem. Cylinders booked reach us after a month.
Supplier Mr.JOHN (one who deliver cylinders to home) i suppose he is CORRUPT, MISBEHAVING, SUPPLIES DEFECTIVE CYLINDERS... Refuses to check the cylinders...
Service is really annoying...
The Worst service..
Delivery of cylinders is a major problem. Cylinders booked reach us after a month.
Supplier Mr.JOHN (one who deliver cylinders to home) i suppose he is CORRUPT, MISBEHAVING, SUPPLIES DEFECTIVE CYLINDERS... Refuses to check the cylinders...
Service is really annoying...
The Worst service..
Mr John... We all have to PITY OURSELVES for having taken a gas connection from this OUTRAGEOUS - AJITHA GAS AGENCY - and my plight is also the3 same and its not a surprise that when i tried to google search for complaints about thisAJITHA GAS AGENCY it has been pouring with consumer complaints. Dunno why the HELL do these people sit there n get on our nerves... and the day for a solution in the form of cancellation of dealership is not far away. So lets HOPE FOR THE WORST much more in future.
my consumer no. is 14574.
my consumer no. is 14574.
Ajitha Gas Agency — Very very poor service
My usage is less and me not booking gas, I was told that my account is blockedwhen checked how to proceed further, Ajitha Gas agency Villivakkam, Chennai, people are banging the phone down.
Called another number([protected]), that man was very rude and very harsh.
Ajitha gas agency. Villivakkam. — DELAY IN GAS CYLINDER SUPPLY
Sir, My consumer number is 8989. I booked for cylinder on 24/02/10.still i have not got the cylinder(18days).I contact the agency, there is no proper response. This is not the first time,it is frequently happening. kindly take action and see that i am getting cylinder immedietly. . Thankyou, yours truely, L.ARUL,56/2, East colony, I.C.F. CHENNAI-38.