Comments
I am really not satisfy with the given by your to Staff to customer. St
There was a fellow standing who was litrely not interested in attending to Customers.
When i asked details of some Products. He gave a reply in such a Attitude that i was really Dissapointed and he told his Colleague in this way:
(Dekh isko kya chahiye saale timepass kar raha hai)
Am i fool to keep my work pending and visited croma just for timepass
I was a regular customer and i had purchesed Electronics worth Lakhs.
But now onwords I will never Buy Electronics from Croma
The Staff Name is Parmeshwar. I want reply of this thing on my Email id ASAP. Becouse of such staf[censored] Loose your Customers. I want an action taken againts that staff
There was a fellow standing who was litrely not interested in attending to Customers.
When i asked details of some Products. He gave a reply in such a Attitude that i was really Dissapointed and he told his Colleague in this way:
(Dekh isko kya chahiye saale timepass kar raha hai)
Am i fool to keep my work pending and visited croma just for timepass
I was a regular customer and i had purchesed Electronics worth Lakhs.
But now onwords I will never Buy Electronics from Croma
The Staff Name is Parmeshwar. I want reply of this thing on my Email id ASAP. Becouse of such staf[censored] Loose your Customers. I want an action taken againts that staff
well, everybody has their own way of judging things and that depends upon the experience they had..as far as my experience with croma ahmedabad goes, i am pretty satisfied with the same..i bought sumo air cooler and bajaj food processor. the staff was more than happy to help us out in zeroing the products, good product knowledge and also they assisted us in getting the home delievery, confirming the convinient timings and top of it, even calling before half an hour to reconfirm our suitability, , dont know about the after sales services as so far they are not required, but net net, TATA CROMA has met upto my expectations in ahmedabad and baroda as well, , , , mandar
You said this portable ac is a chinese product. Thanks for your information. When I went to Croma store last week, at Eva Mall, Bangalore, I was really doubtful about the product's quality and effectiveness. Hence I asked the store person whether this product is anyway related to voltas? The sales advisor said,
"This product is actually from Voltas, and it is reliable, after all this from TATA. The name is 'Croma' so that it can be sold at a cheaper rate." I know Voltas is a reliable brand of TATA and I do already have a 1.5T split Voltas AC. Why do stores do not convey authenticity of a product to consumer...Why should I pay Rs.17990 for a chinese product. LG, a more reliable one, has a similar product at a higher price and I would like to go for that.
"This product is actually from Voltas, and it is reliable, after all this from TATA. The name is 'Croma' so that it can be sold at a cheaper rate." I know Voltas is a reliable brand of TATA and I do already have a 1.5T split Voltas AC. Why do stores do not convey authenticity of a product to consumer...Why should I pay Rs.17990 for a chinese product. LG, a more reliable one, has a similar product at a higher price and I would like to go for that.
I complete agree on the abominable service in Croma. I went to Croma in Vashi yesterday to pick up a portable AC. Not only wasn't anybody interested in atttending to me and finally when the sales person turned up he told me the mobile AC has a hitachi compressor and in the last two years they haven't had a single complain. Thanks for let me know the mobile AC is a chinese one.
they dont have anything to give you more info - no brochure ...? is there a warraty?? i checked the ac as well - the staff did not know anything...!!!
Hi,
I wonder if there are actual buyers of this product reading this forum? We had a portable ac in the US and it was wonderful during the summer. The portable ac we saw in the Croma store looked so much like the one we had in the US, we were about to buy it then and there. About it being a Chinese product - EVERYTHING in the US down to the littlest dolls that children play with is made in China. So, Im not surprised that this is made in China too. However, I want to know whether the Croma brand and after sales service is good?
And nothing compares to a review from an actual buyer. Does anyone have any complaints with the product?
thanks
I wonder if there are actual buyers of this product reading this forum? We had a portable ac in the US and it was wonderful during the summer. The portable ac we saw in the Croma store looked so much like the one we had in the US, we were about to buy it then and there. About it being a Chinese product - EVERYTHING in the US down to the littlest dolls that children play with is made in China. So, Im not surprised that this is made in China too. However, I want to know whether the Croma brand and after sales service is good?
And nothing compares to a review from an actual buyer. Does anyone have any complaints with the product?
thanks
Hi all, it is greatfull to advise me, i am planning to purchase croma portable AC, is it worth to pay 18000, and any one sujjest the benifit and problems form the Croma AC
Hi all, I have bought that portable AC and I swear it is in terms of cooling.I have been using it for 3 moths there is no water issue.But the main issue is with cooling, it take days togeather to cool a small room.I got Rs.4000 as electricity bill.Jeevan Kanth
I have bought a portable air conditioner from CROMA PUNJAGUTTA, HYDERABAD in May 2011. The sales person told me that the product can be exchanged with other product if I was not happy with the performance. The AC does not cool beyond 25% . I have complained innumerable times on the helpline and also personally went to the store and informed them. They exchanged the AC but still no improvement. Then they sent the service person, he comes and checks whether it is switching on or not and goes back and informs that it is working in perfect condition !!! They dont even wait to see how it is working
So it appears I have an air cooler which also makes a lot of noise( for the price of 4 air coolers, cost me Rs.20, 000 wheras a good cooler will easily come in Rs.5000/- ) And all this because I believed in the name of TATA AND HAD FAITH IN THEM which of course turns out to be a MYTH !!!. Will approach the Consumer forum for the same. Have decided never to shop in Croma again nor allow anybody else who I know to do so.
Anybody thinking of buying it should not do so, you will be landed with a product which does not function effectively. AVOID !!!
Quintessence Enterprises
[protected]@gmail.com
So it appears I have an air cooler which also makes a lot of noise( for the price of 4 air coolers, cost me Rs.20, 000 wheras a good cooler will easily come in Rs.5000/- ) And all this because I believed in the name of TATA AND HAD FAITH IN THEM which of course turns out to be a MYTH !!!. Will approach the Consumer forum for the same. Have decided never to shop in Croma again nor allow anybody else who I know to do so.
Anybody thinking of buying it should not do so, you will be landed with a product which does not function effectively. AVOID !!!
Quintessence Enterprises
[protected]@gmail.com
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these guys are rude, have no knowledge.Never expected such a response from a tata enterprise