[Resolved]  Indusind Bank — ATM Withdrawal

Address:Delhi

Dear Sir,

Myself Amit Narula, I have an account with IndusInd Bank at Gopaldas bhawan, barakhamba road, Connaught Place branch. My SB a/c no. is 0005-X[protected].

On 01.06.2010 at 20.52, I made a transaction for withdrawl of Rs.2000 from ICICI Bank ATM at Plot No. 37 & 38, Sec 23 A (ATM ID : S1CW5493) but due to system error, machine didn't withdraw any amount. thus I made another transaction from another machine from same ATM center and money get withdrawl. But when I saw my balance I got to know there is some problem.

I called the customer care and got to know two important things :-

1. My account has been debited twice with two transactions of Rs. 2000/-

2. I got to know that my account has been withdrawl with Rs. 1500/- at 11.30 am on 30.05.2010 through the ATM withdrawl which I never did.

Kindly help in getting my money back. For safety I have blocked my ATM card.

Help Me

Regards

Amit Narula
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Amit,

We are sorry to hear about your experience. Please approach your respective bank regarding the discrepancy, we will extend full co-operation in order to resolve the issue.

Regards,
ICICI Bank Customer Service Team.

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