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IndusInd Bank Complaints & Reviews

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Last updated Apr 11, 2024
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Mumbai
Mumbai City District
Maharashtra
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400093

IndusInd Bank reviews & complaints(2165)

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A
Akhil kacholia
Apr 11, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have been using credit card for the last more than 5 years. I have never made delayed payment. This time also I have cleared credit card bill a day before due date. i.e 23/03/2024 of rs 8820.87 as per the statement through sbi yono bank but the amount had not been credited till 30/03/2024 and I got the refund on 31/03/2024. So I made the payment again on 01/04/2024.

I have already informed them so many times through mail that amount has not been delayed because of me, it's because of your associate partner ( sbi yono). It's not my fault.

They have charged penalty of rs 5104 approx for the mistake I didn't commit. I have been trying to connect with them through mail but they are not responding.

I would request you please look into the matter. my credit score would have negative impact because of this.
Apr 24, 2024
Complaint marked as Resolved 
still pending
IndusInd Bank customer support has been notified about the posted complaint.
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    H
    Harsha Gorremuchu
    Mar 6, 2024
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    Repeated Credit card offers

    I have received repeated credit card offers even after DND for the Jio number in my Jio app and even with the IndusInd DND....
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    D
    dsa dad
    Mar 4, 2024
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    Debit freeze in savings account

    I am an Indie customer account number[protected]. And my indie account has been debit freeze since last month. To solve this issue I went to the nearest indusland bank branch and they told me the fraudulent activity has been marked due to too much transaction and to solve that you have to renew your KYC and for that I have been given my aadhar and PAN card and also as per request by the manager I have given an application that I give my...
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    B
    bisanikailash
    from Mumbai, Maharashtra
    Feb 17, 2024
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    Charges reversal

    Sub : Reversal of Credit Card charges Rs. 825
    I have made a payment on time for Rs. 1799.00 27/1/23, but the same got returned by bank after two days 29/1/23, which I have noticed late and i have put a mail immediately as soon i noticed . I have placed a request for reversal but the same got rejected . I will be happy u can help me out in this regards.

    Kailash Bisani a/c no.[protected] .Mail Id [protected]@rediffmail.com...
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    D
    dinesh4567
    from Chennai, Tamil Nadu
    Feb 14, 2024
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    Car loan NOC not issued even after clearing the loan

    Address:Guindy

    I cleared the car loan by paying total due amount on 18JAN 2024. They said I'll receive NOC in two weeks maximum. I'm following up with them till now and they are not responding.

    It's been one month. The staff are saying that they don't know where the NOC is! They are asking me to go to the head office in Kodambakkam. When i went there, again I'm asked to visit the branch which is Guindy. I'm being treated badly by them. Never...
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    S
    Sethumon K
    from Pathanamthitta, Kerala
    Feb 12, 2024
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    Request for Closure of Indusind Credit Card Account Due to Non-Linking with Indusind Mobile App

    Till now no RESPONSE FROM THE CUSTOMER CARE

    I am writing to formally request the closure of my Indusland Credit Card account, bearing the card number [protected]. This request is being made due to my inability to link the credit card with the Indusland Mobile App.

    I have faced challenges in linking my credit card to the Indusland Mobile App. Despite my best efforts, I have encountered technical difficulties...
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    N
    niyati_gupta86
    from Mumbai, Maharashtra
    Feb 5, 2024
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    Credit card

    Address:Naurang Square, Plot No A4, 2nd Floor, Cross Road B, Andheri - East, Mumbai-400 093

    I had done a transaction on the indusind card ending with 0619 on NYKAA merchant on 1st December 2023 of amount Rs. 7758 . The transaction did not go through and I repeatedly wrote emails to them asking them to raise a dispute for the same as the merchant NYKAA confirmed to me that they haven't received the payment amount and the transaction has failed at their end. To that they sent an email to me confirming that they haven't received the...
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    Address:11th Floor, Tower 1, One India Bulls Centre, Jupiter Mills Compound, 841, S.B. Marg, Elphinstone Road (West), Mumbai – 400013

    I received a call from IndusInd bank representatives. During the conversation, I was offered an upgrade from my current Aura Edge credit card to a Signature legend credit card, with the assurance that the upgrade would only incur a nominal fee of 500 rupees.

    Having considered the benefits of the Signature credit card, I provided my consent for the upgrade. Upon receiving the upgraded credit card, I noticed that my account had...
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    Trying to connect for credit card settlement but they are not responding...
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    B
    beware_fraud
    Dec 27, 2023
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    Emails from IndusInd bank on Credit Card Transactions

    Hi,

    I am not a customer of IndusInd bank. I have not applied for any credit card or any other product with Indus Ind bank. Also I do not have any account with Indus Ind bank, but I am getting lots of junk emails from IndusInd Bank. Please find the sample email below,

    Dear Customer,
    640545 is the One Time Password (OTP) for ECOMM transaction of INR 101296.99 at NOBROKER TECHNO on IndusInd Bank Credit...
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    B
    beware_fraud
    Dec 27, 2023
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    Email on Credit card transaction

    Hi,

    I have not applied for any credit card or any for any other products or services in IndusInd Bank. I am getting lots of junk emails saying some transaction has been done on credit card. Please find the sample below

    Dear Customer,
    791839 is the One Time Password (OTP) for ECOMM transaction of INR 101296.99 at NOBROKER TECHNO on IndusInd Bank Credit Card ending 2488. Reference # ECOM_[protected].br...
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    A
    avinashgupta303
    Nov 25, 2023
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    Too many calls for loan & credit card

    Dear sir,
    I am very harassed because indusind bank sending me too many messages for credit card and loan...
    I am not interested in this.
    Please remove my number [protected] from their system.
    Thanks in advance...
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    T
    Thiruppathi Venkatachalam
    from Tirupur, Tamil Nadu
    Nov 3, 2023
    Nov 27, 2023
    This thread was updated on Nov 27, 2023
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Lean Account not retrieved

    Hi.
    I am writing to file a complaint regarding the service. I Encounter an issue with my A/C type (Savings/[protected] .(Branch -IndusInd Bank Limited, 652-662, Tristar Towers, Avanashi Road, Coimbatore – 641 037.) Still my lean account not retrieved.

    I closed my loan A/C[protected] as on 23-May-2023. Settled amount done as per Branch collection team person Mr.Ramraj (Mobile No-[protected])advise.
    br...
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    T
    Thiruppathi Venkatachalam
    from Tirupur, Tamil Nadu
    Nov 3, 2023
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    Unable to access my personal Account

    Hi.
    I am writing to file a complaint regarding the service. I Encounter an issue with my A/C type (Savings/[protected] .(Branch -IndusInd Bank Limited, 652-662, Tristar Towers, Avanashi Road, Coimbatore – 641 037.) Still my lean account not retrieved.

    I closed my loan A/C[protected] as on 23-May-2023. Settled amount done as per Branch collection team person Mr.Ramraj (Mobile No-[protected])advise.
    br...
    +3 photos
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    K
    Karuppasamy03
    from Virudhunagar, Tamil Nadu
    Oct 29, 2023
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    REG: Two Wheeler loan NOC related

    Address:2- 63A1 COLONY STREET ARISANA STREET PUTHUR ARISANA STREET, PUTHUR Tamil Nadu 626111

    Dear All

    I have two wheeler loan from Indusind bank in 02/05/2017 but i close my loan account in 30/06/2018 due to that loan take over from local two wheeler finance. But still now that Indusind bank NOC not given me from that bank. Please send the NOC and close the loan in my cibil do the needful
    LENDER: Indusind Bank Limited
    Account Type: Two Wheeler Loan
    Account No: TSD01558H
    Ownership: Individualbr...
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    U
    Uteenraitlam
    Oct 28, 2023
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    Unauthorised use of credentials to obtain personal gains

    Address:Delhi

    I applied for an IndusInd Bank credit card in the month of July 2023. The card application was rejected by the bank citing some internal matter.

    On 27 Oct 2023, I received a message from Ms. Swati Pandey from Induslnd Bank, to confirm the delivery address and asked me to do eKYC.

    When I refused saying that the link was not for eKYC, but an application request, she assured me that it was not so and as per the...
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    S
    SikanderAhmed143
    from Bengaluru, Karnataka
    Oct 26, 2023
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    Fraudulent Transaction

    Amount has been deducted from my credit card without notice, request you to refund my money, i have not shared any OTP or CVV to anybody and the card is with me only .

    Regards,
    Sikander
    [protected]...
    +1 photos
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    A
    Asansol04
    from Asansol, West Bengal
    Sep 13, 2023
    Sep 17, 2023
    This thread was updated on Sep 17, 2023
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    Complaint against Mr PRAVEEN TRIPATHI for misbehave with me and giving Slang Language.

    Address:Asansol Branch

    I am writing this letter to bring this to your attention that I Supriya Roy 10Years old customer and having good Transactions and valuable customer from your bank. Today in the Evening 31/8/2023 Mr. Praveen Tripathi from Asansol Branch Misbehaving to Me over phone call and giving Threats and not only that giving Slang Language very badly. I have purchased a Scorpio from Your bank on 2021 due to some problem my emi not paid by 1months that's...
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    A
    Asansol04
    from Asansol, West Bengal
    Sep 13, 2023
    Sep 17, 2023
    This thread was updated on Sep 17, 2023
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    Complaint Against Mr PRAVEEN TRIPATHI is misbehave with me and giving Slang Language

    Address:Asansol Branch

    I am writing this letter to bring this to your attention that I Supriya Roy 10Years old customer and having good Transactions and valuable customer from your bank. Today in the Evening 31/8/2023 Mr. Praveen Tripathi from Asansol Branch Misbehaving to Me over phone call and giving Threats and not only that giving Slang Language very badly. I have purchased a Scorpio from Your bank on 2021 due to some problem my emi not paid by 1months that's...
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    N
    Nishikant.mumbai
    from Badlapur, Maharashtra
    Sep 6, 2023
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    Harassment by Collection Manager

    Address:Mumbai

    My EMI was due and collection Manager visited my house I told him that give me some time I will pay the amount but he was not ready to give time. Next day he sent Recovery person to my home without intimation and my wife was alone at home. My told him I am not at home and she will pass the message to me, I also talk to recovery agent and Collection Manager on call but still recovery agent continuously ringing my door bell and forcing my wife...
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