[Resolved]  Mayajaal cinemas — Money debited from my account ticket not booked

Address:Chennai, Tamil Nadu

HI,

I tried booking 2 tickets in mayajaal cinema in ECR for seats 11 and 12 for the nanban movie in mayajaal for about Rs. 280 and also for a food purchase of about 80 so totally 360 but at the end the amount got debited but the tickets didn't get booked. I tried calling their support no. 27472860/65 but they didn't pick the call. Tried to mail them still no response. Very poor service. Let me see if registering a compliant here helps me or not...

Thanks,
Bala.
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Aug 13, 2020
Complaint marked as Resolved 
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Hi,
I have tried booking the online ticket in mayaal ECR road chennai. Money got debited from my bank account. but the tickets are not booked. I lost Rs.980 which includes service tax of Rs.140. I wonder for what they are charging service tax. When i tried contacting the customer support they are not picking up the phones. I am worried about the service they are offering. I have sent several email nearly 4 times, I am not getting proper response expect one email saying within 5 working days money will be credited. It didn't happen still. It was on Mar20th 2010 i tried booking. Amount was deducted by TECHPROCESS SOLUTION gateway.

Will there any solution by writing the comments here. I really concerned.

Thanks
Jamuna Sridhar
Hi Today the amount was credited with the intrest amount of Rs.1.80 :)
I booked four tickets (seat no. 09, 10, 11, 12) for the film "PAIYAA" in "SCREEN 10
" at 6.35p.m show on 11.4.2010. The Bank has authorized payment and debited Rs.560 against my card [protected]. But the tickets are allotted. I request you to check the details and call me in [protected] immediately so as to enable me to come to your theatre
I do not know for what purpose this page is opened by Mayajaal because there is no response from the responsible person to attend the genuine complaints. . So it would be appropriate to approach legally. Even for legal action the Mayajaal may have strong team of Lawyers. It is better NOT to book through Online. My suggestion would be welcomed by Mayajaal also
I was watching movie and suddenly it stop and mo response since 30 minutes and we are getting and no intimation..Such a bad experience given to the customer

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