Croma Complaints & Reviews

I have bought LG products from CROMA AUNDH PUNE. Till then it was fine. Installation of these products is done by LG. These is an absolutely painful process . LG people will not call you back , will never call , will not com on time ... or may not even come. When I called up CROMA people they assure that LG guys will call within some time ...and again they never call you. It has been almost two weeks , I have the stuff @my home AC and Ref...

Sir, I have purchased a Acer Aspire NB 4736 on 1.8.2009 vide invoice No. 162-3811 for anamount of Rs. 36,999/. I have also an offer of 3% under paisaback scheme, which I had faithfully sent to your Mumbai address within the stipulated time through the courier giving my bank account No.etc. (SBI, Mylapore Branch SBAc No. [protected]). It is more than 8 months and the eligible amount is still to be credited to my account. Please look into...

i purchased one vaccum cleaner from chroma Rohini vide bill no.[protected] on 29/11/2009 along with extended warranty of 2 years.

after 4 month i start using the product vaccum cleaner .5L 1000w AV 0029 and within thirty minutes of operation it failed .

i tries to contact the phone no. given on the bill[protected] which keeping hold for more than 30 minutes and at last no response.

then i tried...

With utmost regret and pain I am highlighting the sequence of event which happened to me (and customer like me) which is diluting the brand image of TATA. I don’t believe in my wildest dream that this could happen under TATA group of companies.

I purchase a CTV LG 21” & Tata Sky from croma retail store Mount road, Chennai on 02 April. Delivery date was 03 April however; I still don’t have TV with me. Reasons cited...

Dear Sir / Madam

We have purchased a split a/c from Croma on 6th June 2009, since installation no service is being done. Recently from the a/c water was dripping, we thereafter lodge a complaint on toll free number [protected] ant complaint no.[protected] dt. 22nd March 2010.


After through follow up, a personnel from National Aircon came, but did nothing , he said there is some major...

I purchased an AC from Crome Aditya city centre and this was my big mistake. Whole amount was given to croma on wed 24/mar/2010 and after this they inform us that AC is not available in stock and would be delivered to you on sunday 28/mar/2010. But we don't get the AC and not even a response from croma. When we call them they make foolish statements and make another bluff promise of delivering AC on Wed almost after 1 weak but again...

I have Purchased a Digital Camera from Croma Malad center he has given me the wrong information about the camera and the service.

I have received duplicate rechargeable batteries from Croma Malad center I have given the compliant to Croma Malad center but he is not giving me the proper response as my frnds hope you will help me....

I have purchased CROMA microwave oven (20L SOLO - CRM2024) from Infinity Showroom in Malad (E), Mumbai on 21st Feb 2010. On 5th March the Oven stopped functioning and we called back the customer care executives who were themselves unaware abt the contacts of the Servicing dept and finally provided the contact of demo & installation team who in turn redirected us with the correct contact of the repair & servicing team. The technical...

I have bought a lenovo net book from Ahmedabad croma devarc mall, vide bill no.[protected] dated 21/12/2009, they offered a scratch card on paisa back scheme, I got 3% cash back on this. Croma asked me to submit all the proofs. I have sent all those to their chennai office. Later enquired about my bank IFC code. That also submitted through reply mail during feb-2010. Sofar they didn't responded back. we do not have any contact numbers...

I had purchased a laptop from croma showroom,aundh on 20th feb,2010 and they had promised to give tata photon connection with it on the same day of purchase which till the next 1 week they didnt provide. on various phone calls and complaints ( complaint no.115/280210/computer/56393 ) they called me 4 days back and said that the connection will be provided within 2 days and till date i am still waiting.kindly look into the matte as its a case...

respected person,
i purchased a LG lcd from croma bandra on 8th delivery date was 9th which they delivered on 10th and the guy who was coming for installation came on 11th while installing it came to my notice that the panel sides has some black color on the glass which i complained the same min and was expecting a call back within 2 hours but no1 reverted back to me after complaining on the hotline 4 times...

Dear Sir,
Please do bear with me.It is a long mail but needed to explain the gravity of the situation.
I had purchased an airconditioner from Croma(Hadapsar,Pune) last summer in May.Due to a defect in the piece we went for an exchange.The new piece was sent to my residence in a few days but the defective old piece was not collected. For three months after that we were after them constantly calling them to take the...

The CAF Form no: 2923918 was filled up and submitted at the Croma store at Mulund on 12th December for getting the connection for the Tata Photon+. We were ensured that the installation would be done on or before 16th December.
Now after checking with the Tata Indicom help desk, we are told that the CAF form has not yet reached the authorities.
Since we are leaving town we were in the urgency of getting the connection done...

I purchased a Lenovo Notebook from Croma Store at Delhi Airport Domestic Dearture Terminal 1D on 05/08/2009. My invoice no. i 112-8447. I was given a cash back scratch card which revealed that I was to receive 4% cash back (Rs. 840/-). I was required to post it to an address in Mumbai (which I promptly did) and as per the T&C I was to receive the amount either as cheque or direct transfer into my bank account. I have patiently waited...

Bought Sony Home theater from CROMA Rohini Sector 3, Delhi Branch, with two years extended warrenty pack, sony refuses to service says out of warrenty, CROMA call center fone[protected]
is never answered.
Need to have my sony home theater rectified....

This is to bring to your notice the most pathetic event of” theft” by the brand named CROMA. This brand is managed & run by TATA group. The name itself commands respect. But after the hell it made us go through…. We’ve lost all respect & trust in this brand.

We purchased a brand new laptop from Croma. The bill details are as follows: HP pavilion NB DV61161Tx40cm, SR no: CNF9262Q4B. Bill no: 10681803. After using...

i have purchased a kodak digital camera on 24 august 2009 at 5 :27 pm worth rs 8,223/-only from croma malad link road.when i reached home and started to download the software for capturing video i found the cd was corroupt and my computer didnt installed the software so i called the salesman in croma he advised me to download it from internet but that too failed, next day i went to croma and requested them to pls install the software in my...

I HV PURCHASED TATA DOCOMO SIM CARD FROM CROMA (TATA ENTERPRISE) AT LINK ROAD, MALAD WEST, MUMBAI ON 4 OCT 2009 (CELL NO [protected]), THOUGH THE MRP PRINTED ON THE PACK WAS Rs 49/-, BUT EVEN THOUGH ON HIGHLIGHTING THE MRP THEY INSISTED THAT THEY ARE SELLING IT AT ONLY Rs 50/- (KNOWINGLY). IF YOU WANT YOU CAN GO AHEAD WITH COMPALINT TO CONSUMER AFFAIR.

THIS KIND OF PRACTICE BY SUCH REPUTED SHOWROOM IS AGAINST THE LAW OF OUR...

complaint about non functioning of Aquaguard was lodged on 14/09/2009. Till date the mechine has not been repaired & returned....

Hi, I purchased HP Pavilion NB DV4-1318TU laptop (Sr No - CND9211WN8) on 14 August 2009 from CROMA Retail Store (Bill No[protected] . The Executive at the store didnt tell me about the offer i.e ON purchase of HP Pavilion Laptop the customer gets TATA Indicom Photon Card for some minimal charges. For claiming the Photon Card, Tata Indicom gallery needs the original BARCODE printed on the BOX. However since I was travelling on Bike, I didnt...