D-Mart / Avenue Supermarts Complaints & Reviews

I am Pooja Shah. I live in a joint family with 9 members living together. Every month, I visit D-Mart (D-Mart, Satellite). I buy the complete supplies for a month. And that's what such stores are for. To buy in bulk for the home. It includes items like soaps, cosmetics, etc. Being in a big family, we require around 6-7 packs of Medimix soaps and around 3-4 bottles of cosmetics cream. But last time when I visited, I was denied my purchases....

I purchased pantene shampoo from Dmart, Hiranandani branch,Powai,Mumbai. The quantity written on bottle was 320ml but when i hold the bottle i found out the weight of bottle was less.... i opened the cap and saw that quantity was less bottle was only filld its 3/4th volume and rest was empty... the batch Id of product is B[protected]....

I am regular customer of Dmart at hinjewadi but recently purchased few items from baner store and faced below horror
(I purchased M sized baby diapers but needed L size so went back before 3 days along with original bill to baner shop and the M size diaper in excellent condition)
1) The exchange counter was closed at 11.10 am and I need to do several requests to staff to open exchange counter it as I was getting late on other...

Dear sir,

My name is nitesh m gupta and i live in airoli, sector-06. Today i gone into d-mart to purchase some oil and other food and beverages item to buy it. But after purchasing when i got into cash counter to do bill the counter person refused to do so as saying he will not give. After certain time when i asked why he said wait and he waited me for 10 minutes to do so and i just waited there. But when he talked to his senior...

As I purchase A hair color (Garnier) from
D-mart
Avenue supermarts ltd.,
Add : plot no 145/1, L.B. Shashtri road, Bapunagar, Ahmedabad - 382350.
We found that we had chose a wrong color which is not suitable for our hair so we want to replace it with another color, but unfortunately they denies and say they are unable to replace that hair color....

Illegal parking problem
the "D" mart store situated at Chandkheda, Ahmedabad has become a nuisance for nearby residents due to illegal parking on road side at all the time especially in the evening time as Customers who comes on two wheelers / four wheelers are not allowed to use designated parking of D mart and instead asked to park their vehicles on road / pavment causing great inconvinence not only to nearby residents...

Respected sir,

Today i went to your DMART store at AIROLI sector 10A. I had purchase some item from your mall.when i have paid amount that time cash counter person told me that if you want carrybag you should pay the money.But the carry bag he is given to me is printed with your mall name and some types of advertisement. If you are advertising on your carrybag you should not take money.Otherwise if you...

Hi,

On 5th-June-2011, I purchased two sleeve less Knitshrunks (Banian). It was written in the store that "Plz do not open the packing" for the hosiery items. I did purchase (Rs.208) two VIP banians after looking at the packaging (photo) and without opening it up. But after a weeks time when I opened a pack for using it, I found that it was banian with sleeves. There was no mention of the type of banian packed inside...

Retailing is at its peak... Customers are favored like never before.. And at Such times, D Mart presents itself as one of the most unfriendly Retail outlet...

It has a security system where every bag carried in by women are sealed at entrance in another stinky smelly bag which you are forced to carry around. which is unsealed when you reach the cash counter.

Secondly it has either these huge push around trolleys...

Dear Sir/Madam

I purchased item from D-mart, Kopar Kharaine, Navi Mumbai on 5th May 2011.
They made Excess Payment of Rs.300/-Make complain on 6th. I got call from Dmart they told excess payment refund in next 2 days. But till date they not making any refund. Continue follow up they do not give any respond when payment is refund. Every time they committed 2-3 days time....

I had been charged twice for a single item at DMart, Hinjewadi, PUNE. I noticed it immediately after the cashier punched the same item for more than once. I called up the manager immediately. Inspite of seeing the mischarge they said it happened by mistake and did not want to correct the same. Later I thought of quitting and not buying from this outlet. Though I clearly saw it was done purposefully. Further to this, they have kept all their...

yesterday on[protected] we went to D-MART PSR AVENUE SUPERMARTS PVT. LTD., IN THIS MALL LOTS OF INSETS AND CACROCHES URUDAL PULSES AND OTHER GRAINS , I AS SUPERVISOR HE TOLD SOME COCROCHES AND INSETS IS THERE OK. WHAT IS THIS THIS IS A BIG SHOPPING MALL WHY NOT MONITOR THE ALL GRAINS AND PULSES , WHY NOT GRADING AND CLEAN THE FOOD ITEMS. THIS IS VERY BAD EXPERIENCE IN FIRST TIME IN MY HISTORY THIS A BIG SUPER MARKET, THIS IS NOT ORDINARY...

Dear Sir,
We regularly buy our monthly groceries and all items from Dmart, Mulund West. On 12th Dec 2010, eveing we had visited Dmart and purchased all items and was billed to tune of Rs.3319.28. The billing was completed and the counter clerks loaded our trolleys. On reaching home, we noticed that 1 entire plastic bag containing 2k Detergent soap, 1 bath soap, 2 Detergernt Soap Bar, 1 Lizol , 1 scotchbrite, 1 parachuite oil bottle...

Team,
I have purchased a ALPHA TROLLY BAG'
Color- Blue, Barcode No - [protected], Invoice No-600 9/10/09 from D-Mart Koperkhairane, Navi Mumbai.

Due to some manufacturing defect, i submitted the bag to DMART KK branch(date- 3rd oct 2010, Invoice No- 1329) as it was still under warranty period.

It has been more then a month now, DMART offcials(Navin Singh) are not willing to take any action regarding...

1. Parking is a major problem. The basement parking at the Chinchwad mall is not getting used and there is very little parking space in the DMART compound.
2. The shopping carts cannot be pushed towards the car because of railings, so it is very inconvenient to transfer the bags to our vehicles.
3. Inadequate number of shopping carts. I have seen people waiting to take the shopping carts from exiting shoppers as soon as contents...

To Consumer complaint forum
Dear Sir,
I have bought a school bag from D-mart on 10th July 2010 for my nephew studying in a 7th standard.
This bag is manufactured by alpa and it costed me 300Rs. My nephew started using this bag on 16 July 10 and in just four days its belt stitching is torn, Its stitching came out, tore up. It is aery low quality bag they sold me.
When I did the complaint on 31th july they told...

I have purchased on double bed bed sheet from D'Mart Kolhapur store on 13.06.2010 cash memo no CD-1158. Within 10 days only the bed sheet was torn in center. My wife went to show the bed sheet to D'mart staff and ask for replacement. However the staff refused to do so and on the contrary abused my wife saying you yourself have torn the bedsheet to claim the replacement. The behaviour and services of the staff was rude. Particularly...

I purchased few groceries from DMart malad outlet today i.e. 31.3.10 and the bill came up to 257.50 and i paid in cash by giving a 500 rupee note. the cashier asked me if i could give her a 10 rupee note. i did. she owed me rs. 252.50 now which the computer too showed promptly. i shop in this place regularly as i live next door. so there are times when you trust them with the change. however i was asked to move as there was another customer...

During several visits I was given candy in place of balance of money due. When asked, the cashier always claims shortage of change. I have seen this happening to almost all the customers of the the stores. I have complained about this illegal practice o[censored]sing substitute items for legal tender and always the managers seem to laugh it off. All the cash registers have dozens of candies and the cashiers treat these as cash. How many customers...

I was a regular customer of D-MART in Hiranandani. But It happened at least 4 times, when I bought products from D-MART, the products especially the food items about to expired on the same day I purchased them. I cant understand how can they not remove these products from the shelf. Once I had an argument with one of the service man, and he said, I could still eat the bread and finish it on the same day, so they keep it on shelf. I opened...