eMudhra Limited — DSC DSP approval pending

Emudhra advertises that it will issue DSC in 15 minutes but my DSC application. 14621127 Is showing DSP approval pending even after 2 days. It's very urgent and despite of sending mail reminder DSC not yet issued. Very bad service. Even the customer care number is not working. Very bad response. Atleast they can refund my amount.
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