Eureka Forbes Complaints & Reviews

I paid for my annual amc contract 3400/-
But no one can solve my filter problems and issue and after so many calls and email sending on Eureka Forbes but no one can visit .now I want my amc money back but but they are not giving me money .and also not arrange service for my filters y I purchased amc and Eureka Forbes they are cheated every cunsumer and customer why not taking action on it...

Hi,

Hi Ms.Deepa,

My name is Murugadas D and I had purchased the Dr.Aquaguard Magna HD RO (Next) product from Eureka Forbes long ago. I had paid Rs 5000 for the 1 year AMC including the filter change on 17/Mar 2023. Also chasing customer care and service engineer for almost one month and still NO UPDATES.

request no: CM[protected] dated 20/Ap4 2023

Actual payment made on 17/mar...

My water purifier is not working.
submit the repair request on 28th March. 2023.
Repair request no- CM[protected]
Customer ID- [protected]
My AMC is valid 07th June 2023.

Repeatedly call customer service many times (you can check my call records), but still no action taken. no service person attended the call.

Now i want to know when this issue will resolve, or i need my AMC money...

I purchased a Eureka Forbes Aquasure water purifier in January 2022. In just a few months o[censored]sage, it started giving me trouble and stopped working. I raised a complaint through the app, and someone came and fixed it, but it stopped working again after just one month.

This frustrating cycle continued for almost 6 months, with the purifier breaking down repeatedly and the company sending someone to fix it each time. I even...

I have booked for water purifier demo on March 31st and the sales person visited my house for demo on 1sr April. He mentioned to pay 1000 rs advance and promised if we don't confirm the order the Amount will be credited back within 7 days.

We are trying to get back the Amount but the sales person not responding back and the customer care is not giving proper solution. Every time they are creating new complaint. I have already...

I request you to don't promote or advertise any fake companies,

I had received a message from Eureka Forbes for the gift of Spykar product. So I clicked the link and ordered Duffel bag. I paid with my credit card Rs.529.82.After that I got a message a that your payment is successful for any further inquiry contact 360inex. I am not to contact them through email or phone. I have not got any communication from 360inex or Spykar.Please...

Customer Code- [protected]
We had an issue with the robo after few months o[censored]se that it was stopping after few minutes and we had to pick it up and place it on charging station to use it again inspite of it having sufficient enough battery. We had complaint about the same to eureka forbes and a technician visited our home to check it, the technician was unable to solve it. After that we complaint about it again and again but no action...

I had brought this product in March and in September, there was a complaint of it dropping dirt picked up on carpets. The technician failed to resolve it and took it to the repair center several times taking several weeks each time with the problem unresolved. Then they stopped taking my calls and it took me a month of calling the customer care for them to bring me back the machine with the probem unsolved. The technician told me he will...

Hi,

I purchased the product may 1st week 2022, I am facing issue on 14 Feb 2023, i registered the complaint in customer care center, but they are denied the complaint after 24 hours automatically closed, again and again i raised the complaint but no one is given to proper response to me, i think power cable issue, as per electronic device within warranty if any think happen ( manufacturing defect ) is free of cost but customer...

'm Santosh Musale and I have been using Eureka Forbes products for the last 10 years.

On 1st March 2023, I bought a new Enhance EXT UV+UF from Modern Electronics, Vishrantwadi, Pune 411015.

It worked for a couple of days and started giving trouble. I called the Eureka Forbes customer care center and the technician visited my house and he did some repairs, and it was working again.

However, the...

Sir maine 13/04/2023 ko amc 6000rs. Ki purchase ki thi... lekin abhi tk filter change Krane koi bhi nhi aya hai...
Customer care ko call kro to hold kr deti hai...
Pareshan kr ke rakh diya hai...
Name Kapil katiyar
Mob. [protected]...

Aquagurard filter out of order since 5 days
no response from company side despite complaint to ceo
attatched mail communication and complaint number

Note complaint number

complaint CM[protected]

Dont close above complaint.

Water is not coming from aquaguard filter and red light blinking

Its more than 2 weeks since aquaguard isnt working properlybr...

Disappointed to be contacting through this platform as service by Eureka for aqua quard is horrible, my complaint number is CM[protected]April-1. Waiting for 15 days for a board and listening to shoutings from Chennai team when called for 5 times. No form of TAT is given to resolve the issue by service toll number. No form of escalation or clarity is given. Iam forced to contact you here as no resolution is in sight. Paid AMC also for...

Disappointed to be contacting through this platform as service by Eureka for aqua quard is horrible, my complaint number is CM[protected]April-1. Waiting for 15 days for a board and listening to shoutings from Chennai service team Suresh and kannan who doesn't take the calls. No form of TAT is given to resolve the issue by service toll number. No form of escalation or clarity is given. Iam forced to contact you here as no resolution...

I am doing regular AMC but in March when I called for change of filter they told first you replace your filter by paying money thereafter I will do AmC.
I have done accordingly.
Now when my AMC is going to expired insm asking filter then they denied because which filter I paid on the day of AMC mechanic kept money and shown filter in my AMC.
I request pl don't cheat consumer...

Very poor quality product bought from CSD canteen. The plastic body broke on its own within a year. Its plastic body is not even able to take the weight of its storage capacity. Along with being expensive, Aquaguard company's products are only cheating in the name of quality....

Dear All,

*with reference your mail and complaint ID CM[protected] *

*The Turn around time was of 24 hours Still no assistance is from your

side *

*it is almost 7 days, i have to purchase a water bottle from outside and

drink water for the Holy month along with my family*

*have some courtesy to justify your old customer if you are unable to
br...

Eureka Forbes Team,

I am a customer of Eureka Forbes lying with customer ID [protected], I applied for AMC of my existing Water Purifier Product for which my husband paid ₹4600 online via Savings Account Number[protected] to your company on 9th February 2023. The transaction ID is[protected]\417625\.

Unfortunately I have not received the invoice of the paid amount till now and it's been more than 2 months...

This is in regards to the subject customer AMC. I have renewed on 22nd of February 2023 but no one visited me for servicing till now nor I have received any communication. Despite several calls on the toll free number I did not get any response.
So I request you to kindly refund my amount.. Details are below for your reference.
CONTRACT RECEIPT NO.SO[protected] SAP Contract No: SO[protected]Web Reference No: 832581br...

2 days before i ordered aquagaurd Nrich, yesterday installation done by technician, and he suggested me for extra pre filter for safety purpose, and i agreed he asked 1200 rupees extra cost that pre filter, and i paid him also, he installed local poor quality pre filter, no name no seal, not mentioned aquagaurd Eureka Forbes company anything, it's mentioned aqua filter, such a fraud, and he misguided me, not provided bill also, i trust the...