EzRecharge — Requesting for my refund

Website:

ezrecharge.in

Hi Team,

I have done my Sun direct recharge through ezrecharge portal, 1373 Indian rupees got deducted but sun direct recharge failed by stating "Sundirect Plans have changed so recharge got failed due to invalid denomination so we refund the money back to your sun direct account", but it is been a month now still i didn't received any refund money.

Please help me to get my refund.

Thanks in advance
Nethravathi B