Faber — Faber 3 burner

Address:

Pathanamthitta, Kerala

Good Day
We brought the 3 burner Faber stove from Pathanthitta 2 months ago cost of 25000.
since then we have issue with the stove. Customer care change the big burner due to issue. Also we reported about the Nob which is made of steel and it's getting hot while cooking, we can't even touch the Nobe after cooking we have to use cloth to hold the Nobe. Customer care said they can't change the Nobe Even though it has warranty. Also they said we should not spill water or milk or rice water sometime this will happen we brought it not for show for cooking purpose. Good for Europeans to cook omelet or hamburger. Indian product should be Indian's user friendly. This product is not at all user friendly. Before selling the product, dealers or customer care should explain to the customer about the product. Which is not happen. I need to call customer care for each issue, and they will take video pictures, they are thinking we are raising the complaint simply.
Waiting for the early reply.

Cherian
Mob [protected]
Elanthoor, Pathanamthitta
Kerala