The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
I placed an order with ferns and petals on 13th Feb, 2009.
My order number is[protected].
I had to get flowers delivered @ mumbai on Valentines Day on 14th Feb 2009.
I was guaranteed that my flowers will be delivered on 14th Feb 2009.
But my flowers did not get delivered.
Also, there was no communication from Ferns and Petals in this regard,
It caused a lot of mental agony as I...
I DID SOME ONLINE SHOPPING FROM THE STORE BUT THE PRODUCT WAS NEVER DELIVERED, SO I REQUESTED FOR A REFUND. IT WAS ASSURED THAT I'D BE RETURNED THE SAID AMOUNT WITHIN 10 DAYS AND NOW IT HAS BEEN 40 DAYS AND FERNS AND PETALS ARE DOING NOTHING ABOUT IT.. THEY JUST KEEP FLIP FLOPPING MAILS, WITHOUT TAKING ANY ACTION....
