[Resolved] Homeshop18 — delivered duplicate product. denied to take product or refund
S
Sogarwalkabir
from Delhi, Delhi
Address:
New Delhi, Delhi, 110034
Hi,
My name is kabir and my registered mb no [protected]. Bought a hair color shampoo order no [protected] dtd[protected] seller partner mahavir enterprises chennai tamilnadu. Delivered product is duplicate and not delivered commitment mean when i apply as per given manual fail to color my hair. Called customer care no miss jyoti said they cannot refund or return the money. Same things said her supervisor mr rishabh. They also said that whatever action take but they will not refund or return. If product fail then through it. Buyer pl take precautions such cheater organisation and farud company.
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Mar 18, 2019
Complaint marked as Resolved
HomeShop18 customer support has been notified about the posted complaint.
Verified Support
Feb 14, 2019
HomeShop18 Customer Care's response Hi Kabir,
Apologies for the issue you had, we will take a closer look at the same. As per our telephonic conversation, we are arranging a reverse pickup of your product in next 4-5 working days or you may choose to call us on[protected] between 10:00 AM to 06:00 PM.
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