I order a product on homeshop 18 and right after or 4 days i received a sms stating "dear customer. You are shopping from homeshop18.in which you are winner of homeshop18 company. You win 1st prize tata safari and amount rate is rs-12, 40, 000. Registration service charge 6, 600 on[protected] deposit. Contact no;-[protected] homeshop 18 helpline no:- [protected][protected] from"bw-homesp". I knew that this is a scam because my father lost about a lakh in a similar scam from homeshop 18. Hence in order to complain about this i called homeshop 18 customer care number [protected] and the representative just told me that it is a fake news and just ignore them. She did not even ask me to share the contact number from which i got a sms and a call. I think that homeshop 18 is behind such scam because they are not even keen to know the the contact number and the information. I was called from +91 [protected]. How can homeshop 18 share the details that i have shopped. The person is clearly telling me the exact amount of shopping. I think this is a new trend to loot money by the reputed companies from behind. I would never make a mistake of ordering anything from homeshop 18 again and i would spread awareness to my friends and relatives too about this.
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Mar 1, 2019
Complaint marked as Resolved
HomeShop18 customer support has been notified about the posted complaint.
Verified Support
Jan 29, 2019
HomeShop18 Customer Care's response Hi Ms. Jayavelu, We would like to assure you that we announce the lucky draw winner's name on our TV channel and our website(Link -https://help.homeshop18.com/hc/en-us/categories/[protected]Promotions-T-C-and-Winners). And we never ask our customers to deposit any money in an individual account. Would also like to inform you that we never share your information with any unauthorized external agencies/partners, and we have this issue being investigated through government agencies.
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