Today I have received smart watch but not received sunglasses and magnatic fit bit band.i was call to home shop 18 customers 4 time for how to configure smart watch but not provide resolution.i was call to smart watch manufacturer he said I think product wrong received please coordinate to home shop18.i want replace my order or I don't want stupid watch.
I am very frustrated regarding service and support.worst service home shop 18 commited another watch.i am very upset.
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Jun 2, 2019
Complaint marked as Resolved
HomeShop18 customer support has been notified about the posted complaint.
Verified Support
Apr 26, 2019
HomeShop18 Customer Care's response Hi Kush,
We apologize for the inconvenience you faced related to the product. Rest be assured that we thoroughly evaluate the product and place only genuine products on our platform. The issue which you might have faced could be a rare scenario. We would be happy to help you. Request you to share your order or sub-order number here or alternatively you may call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.
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