Independent TV — channels freeze every 10 seconds for last more than a month

Address:

New Delhi, Delhi, 110075

No way tv channels can be viewed as every channel freezes every 10 seconds. On change of channel back & forth, feed resumes but again freezes after 10 seconds or so. And the same state is there for more than a month. Customer care is not reachable. Email to nodal officer sent on 15th april is unresponded to.
But then this site indicates i am not alone facing the above problem, perhaps everybody is. Even dealer has lodged complaint. Any idea has this company downed its shutter or what.