Independent TV — new connections not installed even after 2 month of booking

justamitkumarjain

from Noida, Uttar Pradesh

Address:

New Delhi, Delhi, 110032

I have applied for new connection having freedom pack rs 1999 on 17th dec 2018 but till now no installation takes place. Whenever i try to connect customer care every time they inform to wait for one week and within one week installation will take place. Everytime they give different excuse i also request for refund but no refund till now so now i want installation or refund... On mail complaints also they are not at all responds... I got the info from market that they are only prioritising the connections which are booked by their agents in black.
Corruption... Open corruption by independent tv.

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Comments

Independent TV

from Noida, Uttar Pradesh

Dear Sir,
We want to extend our sincerest apologies to you for having a negative experience with us. Installation generally takes some days. However, if this timeline has been exceeded in your case, then we're extremely sorry for it. Please understand that this is a rare event and be rest assured that our team is working on this installation. We want to make things right for you and in an attempt to do that we'd require some more details. Kindly share your registered mobile number or customer ID and we'll respond to your query promptly.

Always at your service
Team Independent TV