Independent TV — refund not given independent tv

Address:

Shreeji Kalyan park Rajkot, Rajkot, Gujarat, 360005

Hello
I have booked independent tv on 9th December 2018. Installation or delivery of set up box is not given yet after 4months. I have complained so much times. And request for refund but yet not given refund. Customer care executive give same scheme all time and it will become headache for me. I request you to please help me to give my money back.
My booking mo number :- [protected]