[Resolved] Indusind Bank — Non Credit of fastag recharge
E
Espeeglobal
from Roorkee, Uttarakhand
Sep 7, 2022
Sep 10, 2022
This thread was updated on Sep 10, 2022
Address:
The Espee Global School, Roorkee - 247667
I have taken fastag through IndusInd Bank for my school transport vehicles. My IndusInd Bank fastag customer ID is 1050272. Bank has not credited 06 nos fastag recharge amounting to Rs 34000-00 even after repeated requests. My IndusInd bank complaint no. is 25344475.
Please Help me.
Regards
Kanika Gupta
Was this information helpful?
No (0)
Yes (0)
Oct 13, 2022
Complaint marked as Resolved
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Sep 10, 2022
IndusInd Bank Customer Care's response Dear Customer,
We request you to provide us the below details to assist further
Please refer and get the below 6 required details to verify the same and resolve further.
Transaction date --- XX-XX-XXXX
Transaction amount --- XXX.00
Disputed amount --- XXX.00
Txn Mode ( PAYU, UPU, BBPS) --- Mandatory Gateway related.
Txn reference Number --- 16 digit pay ref number as PGXXXXX / 12dgit UPI reference number / 20digit alpha numeric BBPS reference number
Txn proof ( Recharge screenshot
of statement reflecting the the
transaction along with reference
Number --- Mandatory
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment