iX Global — As per refund policy I have asked for the refund refund within 10 days but no one is responding from company's support mail

Address:2003, Spaces Inspire Hub, Adani Western Heights, J. P. Road, Ambivali, Andheri West Mumbai Mumbai City MH 400053

Company is fraud . They first told me that you will get 5 to 20% return but then i get to know that this is fraud company looting people . Every month they are diducting Rs.9000 INR. they are just education company and they are doing trading . From meta treder 5 and 4 which is not legal in india as per RBI forex guidelines. I jad asked for refund of 9000INR as per company refund policy mailed on company mail id but no one is responding from official mail id . As per CIN number company's name is different POCHEN GLOBAL SERVICES PVT LIMITED on GOVT. Website and they are showing different name IX GLOBAL/ TP GLOBAL so this is big fraud company looted me. My mail id is - RITESH.[protected]@GMAIL.COM
MY account COMPANY ID IS - 288009
please guide me to get my money back from IX GLOBAL, TP GLOBAL, POCHEN GLOBAL SERVICES LIMITED
CIN NUMBER- U80900MH2020PTC336900.
If my complaint will not get resolved, i will do legal proceedings against the all three directors of the company.
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To: srpiunit7.[protected]@mahapolice.gov.in

CC : jtcp.[protected]@mahapolice.gov.in, [protected]@gov.in,   [protected]@nic.in, [protected]@rbi.org.in,   [protected]@kolkatapolice.gov.in, [protected]@fiuindia.gov.in, dgpms.[protected]@mahapolice.gov.in, [protected]@strategyindia.com, sandeep.[protected]@gmail.com

Subject line: “IX GLOBAL MLM PONZI SCAM – (From December 2020 till date)”

To,
Senior Police Inspector, MPID Unit: 8 Mumbai EOW,

I, Name ( ), Mobile Number ( ), Address ( ). My friend, Name ( ), has introduced me to IX Global, and with it, I will get 5% to 25% returns per month. Additionally, I have the opportunity to earn more money if I introduce more people to IX Global. I have joined IX Global by paying Rs. ... to the account of Name ( ). Furthermore, I have invested Rs. ... /- with the global broker for the Automation program since October 2022. However, I have not received my profits or withdrawals from my total investment yet.
Due to this, I am forced to file a legal complaint against IX Global LLC, IX Global Academy Private Ltd, Viraj Patil, Joseph Martinz, Bhavika Waghela, Savio Periera, Priyanka Khanna, Ramesh Choudhary, and others.
Please take strict legal action against them and help us get our money back.
Thanks,

Name:
Number:

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