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Lenovo Complaints & Reviews

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Last updated May 10, 2024
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Lenovo reviews & complaints page 11

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C
cstewart4885
Nov 27, 2021
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Repair Ticket 2004489060 Repair Status Cancelled

Website:www.lenovo.com

This case was filed because I have issues with my desktop, and I've tried getting tech support with Lenovo AND Microsoft for WEEKS.
What's even more frustrating is I was forced to buy the extended warranty, which charged me $78.00 for the stupid performance and smart assist programs within the Lenovo Vantage. NOW Lenovo keeps saying I have to wait 30 days for the extended warranty to be activated, and they're not going...
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Najmus Sayadat
Nov 26, 2021
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Received a Defective Laptop

Address:Bangalore

It is supposed to be a brand new laptop. It takes 30-40 minutes to load. The warranty is of 1 year but it shown that only 360 days remaining.

The laptop is super slow, I doubt if they have put second hand hardware in it. I need complete refund, I asked but they are trying to troubleshoot & fix the issues.

My question is why shall I fix a brand ### new laptop??? When you buy a phone and that doesn't work,...
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U
usavinash
from Pune, Maharashtra
Nov 24, 2021
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Unauthorized mobile charger not refunding money

Address:fist floor,above gokul hotel,milkat no 1060500637,sr no 208/2/4/4,pimpri railway station road,pimpri haveli pune,maharastra, mo no 9890395008

Dear sir/madam
requested, the Lenovo service center boy not refunded my moony 400rs.

I have going to 22.11.2021 to Lenovo service center for mobile charger and I have submit form for new mobile charger, he tell me total amount 900rs and I have given 400rs but telling me not refunded your charger and money. but I have not given charger and no logo on mobile charger at company . can I collected mobile charger, center...
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J
jigyasa jain
Nov 22, 2021
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I am complaining about my lenovo ideapad C340

Address:Near anheri auri pavata ki bagh, kelwa 313334, Rajsamand, Rajasthan

My laptop is creating a problem while working. Here are the list of problems I am facing for the same:
1. Hang
2. Unexpected recovery
3. Shuts down while working
4. Battery issues (not even completed 1 year o[censored]sage)
5. Heating problem...
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Address:Bengaluru

Very disappointed with this product, I purchased this laptop(Lenovo IdeaPad 3 15IML05 U1a Intel i3 8gb ram) a month ago it was working fine until first week of November. It had display issues showing lines and suddenly blacking out. Later this issue was fixed by replacing motherboard by a technician.
The audio(both microphone and speaker) stopped working in this laptop after this repair. I tried updating the system and installing device...
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U
UshaGaur
from New Delhi, Delhi
Nov 20, 2021
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Battery is not properly working

Address:H-95, Gali No-4, Sourabh Vihar, jaitpur-Badarpur, New Delhi 110044

Kindly change my battery of laptop, My laptop is not switching on....
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NIRASHA KUMARI
Nov 18, 2021
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No repair service since 11th of Nov 2021

Address:AC 185, ACTION AREA-1, NEWTOWN, KOLKATA (NEAR DLF-1)

My service request made on 11/11/2021 and is pending till now.
Service request number [protected] generated from your end after resetting and online support got no solution of issue. Now got service providers call from contact no. [protected] that they get ticket number only and customer current address given in service request is not with him so he can provide service at my permanent address. I am at KOLKATA now and it has already more...
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O
OM THAKKAR
Nov 17, 2021
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Screen flickering

I turn on the laptop doing flickering...
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Y
Yash Tavtia
Nov 16, 2021
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Company's negligence towards customer's problems

I purchased my Lenovo Ideapad S340 a year ago but suddenly its fan stopped working and my laptop started overheating. I lodged a complaint for this problem a week ago. Since then no action has been taken, i am a student of class 11 and had to take online classes which becomes impossible when laptop starts overheating. Due to their negligence my studies are also getting effected. i request to take immediate action on my problem
br...
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A
Axe4w
Nov 15, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ordered laptop not delivering and not even refunding. I have been scammed by Chinese company.

Website:Lenovo.com

Ok, so I ordered a custom laptop from lenovo on 12th October and they said that it will be delivered under 4 weeks.
My order ID was: [protected]
I received and an email on 28th October that my order has been packed.

Got no updates for 10 days then I asked by calling customer care 9th October. They said that order has been dispatched and said it will deliver in 3-4 days I called again on 12th November they said...
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H
Harmanpal
from Mumbai, Maharashtra
Nov 15, 2021
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Lenovo service center didn't resolve my laptop's issue during the warranty period

Dear Sir/Madam,

I have just collected by laptop back yesterday from the service center in Marol, Andheri (East) with my issue being unresolved. My warranty ended in August and I had given my laptop before the warranty ended but the laptop gave me the same issue a month later when my warranty had lapsed and I had informed the service center regarding the same. I was facing this issue since a few months before the warranty ended.Due...
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S
shailu21
Nov 14, 2021
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Voice Interruption & Sound Blurr

There is a problem in sound of my computer i have complain may time in authorise service centre they are also don't resolve my problem i have face problem with this and waste my time please do best of your side.

[protected]@gmail.com
Alt. e.[protected]@yahoo.com...
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N
New member 123
Nov 10, 2021
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Faulty lenovo m10 fhd plus tab and poor service

Address:Vellore

I had purchased a lenovo m10 fhd plus tab on sept 2nd. I used it for around 15 days and few horizontal lines started appearing over the bottom of the screen.

On enquiring with the service centre, i was informed that i had to give my tab to the nearest service centre pick up point (12 kms from my place) and that the issue was trivial and it would be included in warranty. I was promised that the issue would be resolved in a...
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I purchased a lenovo S340 laptop in july, from first week of purchase itself i started facing issue with the battery, it would shut down at 44% .they changed the battery but issue was not solved, then they changed the mother board and now i am facing issues with the mic.apart from that there are issues with the speaker of laptop. I received faulty laptop and i want a replacement....
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Y
Yashvi Das
Nov 8, 2021
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Laptop ideapad issue

Address:A/102 shivshakti apt, Jivdaya lane, ghatkopar west, mumbai - 400086

Hi, I had bought ideapad like 2 years ago but it never works properly. I had complained previously and lenovo also responded and updated my Laptop but still no use. It still doesn't works perfectly. I think this piece of laptop is defected please look into the matter as soon as possible and do the needful...
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On 7th Oct placed a order in Amazon for Lenovo Tab M10 FHD Plus Tablet with Invoice number FBLI-115806, IMEI Number of the product is [protected] and same was delivered on 8th Oct. We unboxed it on 10th Oct and it was working fine for next 3 days and due to Dussehra vacation, schools were off and we didn't use it for next few days. When we tried to use it on 16th Oct it was not getting on.

I checked with amazon and been...
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I bought Lenovo legion 5 and it was delivered to me on 10 Oct 21. Just after few days o[censored]se, a blue screen with error used to come multiple times which leads to laptop restart automatically. For the same reason I contacted Lenovo premium care on 31 Oct & a guy named "Ahmed Raza Khan [protected]@lenovo.com" picked the call and I explained him about blue screen, error & laptop getting restart. In order to resolve he took remote...
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A
Amit kumbhakr
from Dhanbad, Jharkhand
Nov 6, 2021
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Renewed Lenovo ThinkPad X1 carbon 14 inch thin laptop

I ordered a Lenovo's laptop from amazon on 1st march 2021 and got a defective laptop's charger cable then replaced it and I got an another laptop. i was using the laptop but after some months keys of the laptop weren't working then i went to Lenovo's service center they said your keyboard had changed and they gave a quote of rupees 19, 870on 6th august 2021 . and it was 10 times higher cost .at that time i gave the laptop after inspection...
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nishant_83
Nov 5, 2021
Jan 21, 2022
This thread was updated on Jan 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cashback not received yet

I placed an order on 4 october 2021 Order Number - [protected] using an offer of HDFC debit card. I was supposed to receive a Cashback of Rs 5000 in my HDFC account within 30 days which I haven't received yet.

even not received any message about cashback....
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G
George Abraham P
Nov 3, 2021
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In warranty service ignored

My keyboard keys isn't functioning properly. Since the legion laptop is in warranty, am supposed to get free on site repair. However they are denying on the ground that the touchpad has some distortion in the picture which is baseless....
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