[Resolved]  Limeroad — return and refund of product.

Address:Mumbai City, Maharashtra

I had bought a couple of watches on limeroad.com during the GOS[censored]nder buy one get one offer. I was not happy with the product and called the lime road customer care number atleast seven times before my call was finally answered. I was told that a pick-up for my product will be arranged within 4 days and the amount i.e Rupees 4500/- will be refunded to my account. No one came and my money is gone! I have been calling that number but no one seems to answer. What is happening? PLEASE HELP !!!
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Aug 14, 2020
Complaint marked as Resolved 
LimeRoad customer support has been notified about the posted complaint.
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Dear Ekta, we are extremely sorry to hear this experience. We request you to share the order number or registered e-mail id and we will have our customer support connect with you at the earliest.
dear limwlod i am ourchase one jeans order no.[protected]s1 plz refun my amount
LimeRoad Customer Care's response, Jun 13, 2017
Verified Support
Hi Ramakrishna, please refer to the email we have sent to you on your registered email id about the same. Anurag!
Limeroad there is no option for refunding money I already returned my order still there is any kind of refunding option is nt shown kindly help me
LimeRoad Customer Care's response, Jul 18, 2017
Verified Support
Hi Ria, we are sorry for the inconvenience caused to you. Please send us your details by clicking goo.gl/QHNPIW so that we can fix the issue for you. Anurag!
I had bought a T-shert on limeroad.com during the GOS[censored]nder buy one get one offer. I was not happy with the product and called the lime road customer care number atleast seven times before my call was finally answered. I was told that a pick-up for my product will be arranged within 4 days and the amount i.e Rupees 494/- will be refunded to my account. No one came and my money is gone! I have been calling that number but no one seems to answer. What is happening? PLEASE HELP !!!
My refund amount has been transferred to lr credit as refund mode. I had not selected this lr credit option, then why transfer my money here... i want it to be transferred it to my account like other company do..
LimeRoad Customer Care's response, Oct 16, 2017
Verified Support
Hi lhakpa, please fill in your details here: http://bit.ly/2gADZWU, so that we can help you.
lhakpa's reply, Oct 17, 2017
on 12th oct. 2017 i bought a top with lr credit with addition of some amount n i didn't like the top n returned on 16th oct.2017 . Now i got my refund as lr credit with same amount of first lr credit n i didnt get de extra amount that i hv added to above amount. when returnin i hv selected to return the amount to account that i have used while payment.
plz help me to have the money in my acc. along with the amount from lr credit.
I want to return a product as the quality is really bad.It was completely different from what was shown online.I was totally shocked seeing the quality of the material used.I want to return the product my order no is [protected] I want to return it as soon as possible
LimeRoad Customer Care's response, May 10, 2018
Verified Support
Hi Ramya, we're sorry for the inconvenience caused. We've already replied to your email. Kindly refer to the same.
Very Bad Experience, I bought a black jegging from limeroad and that stuff was so poor so i request to return but no one is coming to pickup the package i called the persons who was coming to pickup but there response is too poor ...Please help how can i refund my money now
LimeRoad Customer Care's response, May 24, 2018
Verified Support
Hi, we're sorry for the inconvenience caused. Kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly.
Very Bad Experience, I bought a Canary London Blue Denim Washed Jeans (32) from limeroad but the size is too big. so I request to return but no one is coming to pickup the package I called the persons who was coming to pickup but there response is too poor and what the Customer Care Say after press 2 for return. Please help how can I refund my money or change the product.
I return my product n you guys pick it but there is no response for refund. i mail you and call also but the reply is so poor
toshif ali's reply, Mar 22, 2020
Same situation is happening with me
sir i must cancel return request and after it i must send you refund request please cancel return request
LimeRoad Customer Care's response, Apr 28, 2019
Verified Support
We are so sorry. Please write to us at android@limeroad.com so that we can help you out. You can also raise your query on the LimeRoad app (go to the left sidebar, click on 'My Orders/Help' and click on 'Need Help' button against the order) so that we can act on this promptly - Team LimeRoad.
Please refund my money back instantly otherwise I will have to take action against this site and I have already returned your order and 10 days have passed so refund my money otherwise I will have to complaint against you
HI Lime road Team

I had ordered an embroidered semi-stitched suit with jacket on 9-9-2020. Order number #74156014. But the size was too small when arrived so returned it back. I followed up with Limeroad regularly & also got many calls from them on call they were telling to provide two days for refund & on mail they were updating to give 10 days as the support staff are reduced due to Covid. Till yesterday it was showing pending & Today its showing cancelled. Please expedite this issueas its been 50 days from the date of returning.

Very very bad experience with limeroad first time I ordered but it's wrong product I call customer service executive he says I sent you a link please fill your bank details but it shows card details validity or cvv again I call I said its not safe her behavior is very rude and disconnect the call please don't shop on limeroad app it's cheating customers no return file option or no customer support number mention. I want return file but it shows item is not returnable but it's wrong product I did not order this.
Hi Team,

It's totally disheartening that you don't send the appropriate goods to the customer and once returned the refund is not initiated. Your main objective is to just earn by fooling out the customer, but this won't last.
Despite of sending so many mails at [protected]@limeroad.com, I haven't received any response from you end.
Please initiate the refund otherwise I will raise a complaint against the company.
Hi Team,

Very disappointed with lime road service.
I have returned one product ( 1499 ) because of different color than I ordered. I have returned it long back still refund not credited, Now I want to order something but they ready to give my money.

Lime road is the Most untrustworthy, fraudulent, and disappointed company.

For online shopping go for other options EXCEPT LIME ROAD.
I can't see the complaint i registered
I had bought 2 sandals from limeroad.com ₹798 (COD). I was not happy with the product and I've returned back the product. Its been more than 10 days of returing back the product and I hadn't get my money back, in my limeroad acoound the status of getting back the money is pending. I wrote email to customer support several times now they didn't reply. I was scared please help me please.

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