LivPure Complaints & Reviews

I had ordered a live pure instrument module for live pure smart RO. After 30 days RO came and after 5 days the engineer came for installation with minimal patience he did a poor installation and dint even check if water is flowing or not, said have too much pressure more work please provide me the job code, I will be available on call and come down any time if there is problem, so please give me the closure code, he took it and vanished....

We purchased a Livpure glitz Ro Uf product on 12 December 2021 the technician installed it on 14 December on that day onwards the outlet water is flowing continuously when we complained the technician came and replaced some parts but still the problem presist we complain again he came and checked and changed the parts 2-3 times when we asked to exchange the product, the manager name Rajkamal is talking very rudely and he is saying that they...

Hi,

Livpure after taking money and taking monthly rental neither has done the installation and delivery of the machine...
The machine is also old and doing complete cheating of the water charges system...

Hi,
I had purchased Livpure Water purifier from the company website on 10th Oct-21 and the machine was installed at my home on 17th October-21.

The model name is LIVPURE GLITZ UV + UF.

I`m totally dis-satisfied with this product as I`m not able to consume the water from this purifier which has got a thick layer of white powdery substance floating on the top. The utensil which is used to heat the water...

Hello,

I have rented RO livpure subscription & had to transfer the ownership to a flatmate. The flat was vacated due to COVID & livpure was sked to collect the RO.
However, they failed to do so for a Year & now reaching out for collection. At the moment, there is no one in the flat & the machine cannot be returned. In turn, they are sending me legal notices even though I tell them about the ownership transfer. This...

Issue : Without changing (Anti Scalant, Activated Membrane, Sediment and RO Membrane) anything claimed that 4 items were changed for me which are under service warranty.

I have been using Live pure from 2017 onwards, Happy with the product till Now .

In 2020 July I had paid 6800 Rs/- ACMC for 2 years service comprising service validity ( 04/07/2020 to 03/07/2022) .

Recently I had raised a request...

Dear Sir,
It has been A Really Disappointing experience with Live pure, as your maintenance service is really Bad,
and i had to bear water problem from 2019 April till date even after calling up the customer care and the Bangalore division office repeatedly to solve the issue but nobody turned up, it was pathetic as the problem was never resolved.
Please note your person still has not come to collect the water...

Dear sir/madam,
I have placed order on 30/10/2021.order no LSHDC3752 But still I am watching just order confirmed status. If you don’t have stock why you have accepted the payment and accept the order and is this the way you treating customers and servicing to them and these many days you are keep waiting more and more the worst customer care and servicing we have ever seen very bad part from you.

Order no LSHDC3752br...

Dear Sir,
It's been more than 1.5 Years post returning that company is doing harrassment. Customer support agents were not responsive, unreachable most of the time though the concerned person who was using RO managed to let them know that he will not be available as he is leaving the flat so that they can collect the water purifier. Even days before leaving the flat he tried contacting them so that they can collect the water purifier...

Livpure salespeople took order with fake promise for 3-4days delivery. But since 26 October 2021 to till date (19 November 2021) product is not delivered. As they took full payment by online transfer.

Please do suggest for next

Regard's

Ibrahim Royali

[protected]...

They took online order and I made full payment ny online, and they Promise me for max 4days to delivery, but since 26 October 2021, to till date (19 November 2021) product is not delivered.

I am continually calling and emails them but not getting any response from Livpure . India

Please do suggest. For next.

Regards

Ibrahim Royali

[protected]...

I hv ordered ac on 30th Oct and delivery date was 4th nov due to fastival it was not delivered at this date and I got new date of delivery was 6th nov after the 6th nov to till (13 nov ) I called sales team service team delivery team and I got answer that it will delivered by morning afternoon evening that set they have no Idea where is my product and when I will I get this

I also mark mail to customer service mail id but...

I have rented the water purifier around jan 2020, and in August i went to Bangalore after lockdown to empty my house. Before that i started calling them and requesting to pick the water purifier, since i wanted to vacate and there were no response from their side. On my last day i gave them simple instructions that please come and pick your device because i would be leaving the house. Finally some guy in afternoon and took the device. After...

Ever since I have bought Livpure RO machine, the same problem is coming in my machine again and again and livpure company send me serviceman to fix the machine, the machine runs fine for 3 to 4 days then same problem again Happens livpure company executives are fooling me they got me installed defective machine...

This email is in response to the legal notice send on behalf of M/s. Livpure Smart Homes Pvt. Ltd. by The Emphasis law office advocates and consultants dated 25.10.2021 Ref: - EL/LSH-SEP/3-21/WA/DAJW91D1002374/334 D and the copy is attached it with this email.

The product was subscribed on 03/03/2020 with a payment of Rs 675 ( with free refund and cancellation within 7 days trial period). Payment slip attached with this...

I used to live on rent. In march month I requested for dismantle through app of livpure. Engineer came machine handed over to the company representative whose information i got from livepure on message and the code. Then lockdown imposed I didn’t get any call nothing i thought its closed now as the one who took machine submit in the company but now after 2.5 year got a legal notice saying that I didn’t handover the RO machine. I mean...

I rented livepure RO purifier on subscription basis and used it for about 16 months. On 2020 August i had to moveout of Bangalore hence placed a dismantle and return request to them over a Mail. They created a ticket and sent someone for collecting the device.

The device was collected and ticket got closed on 7th of August 2020. Despite returning the device they were keep calling from multiple numbers and asking to return the...

I have already returned the RO long back and the product was picked long back. I don't understand why are you guys mentally torturing me even after the product is returned. Im already a mentally ill patient. Please ask the guy who took the product from my home instead of calling and sending the legal statements....

4 days ago i orderd livpure zinger hot ... I didn't get ivr call for confirmation ... I call customer care .. but service is so poor no one is helping me ... The product is prepaid...

Purchased AC of LivPure recently around 2 months back but only after 15 days it started showing difficulties, have been contacting Livpure regarding the same since 2 months as one by one many issues started showing in the AC. Been contacting their customwr care and they says they raised a ticket after that their partnered service person visits and do nothing to get that fixed complained same to the Company but again happens the same seems...