LivPure Complaints & Reviews

I initially requested to rent Livpure last year during the first lockdown was imposed. The product was delivered but it was not installed. In a few days my company allowed me to work from home and I planned to leave and move out of state to my native town and informed Livpure customer support to pick up their product. The product was not even opened from the box as no one had arrived for installation. There is a screenshot of the the conversation...

I purchased "Zinger Copper hot" water purifier on Sep 13th and we received the wrong product "Zinger hot" on 15th and installed it on 16th.
The Installation engineer also didn't check this and didn't mention this is not the right product of Zinger Copper Hot .
Now the sales guy "ANKIT" is telling us that both products are the same. Before buying this product we asked Ankit multiple questions and took confirmation from him that...

Product not installed within 36 hours as per the policy.livpure glo star was delivered online from Amazon and the brand was to install the product within 36 hours of product. You are advised to take up the matter on priority basis or else we should go for further action...

I registered a complaint on Oct 4th 2021 and it's Oct 7th 2021 (JS-[protected]) phone number[protected]. Bangalore 560037, have still not received any response from the company. No use of annual maintenance policy that is 8500rs they just won't reply i[censored] have this warranty in hand. Worst customer service I have ever gone through for water filters. Even the local water filters will get quick servicing after requesting within 12 hours...

Name: Mohammed Daoud
Email: daoud.[protected]@gmail.com
Ph [protected]

I raised rental RO disconnection request on 2nd September 2021 and RO was picked up from my address by Livpure technician on 3rd September 2021. I got customer care email on my registered email Id regarding confirmation of machine received in their warehouse.
Now since one month Livpure customer care are calling me for recharge and saying that...

Ro plant totally leakege...

I used their service from feb 2019 to may 2020 and i was thrir valued customer. In june i asked them to dismantle the RO as i was planning to leave delhi in 15days and they didn't respond. I tried mailing them and called them regarding this multiple times but they were very ignorant regarding this. I even asked the guy who used to service it for them to take it off and have it with him so that in worst case scenario he will be able to return...

I purchased livpure pep pro ++ last year and it was installed on 18/10/2020. the company promised to offer 3 preventive maintenance during the warranty period but no person has come since installation to serve the same. it is disappointing that the warranty period is going to be end next month. kindly do the needful....

Current My RO is not working from last 5 days, I have taken AMC date 20.05.20 // Rs 7980 for my smart touch Iivpure water purifier, While selling AMC of your service, it was not told to me that only one RO will be replaced in year and extra will be chargeable and on my query, it was understood that RO life will be 1 year, but as you mentioned that earlier RO was replaced in Oct month’20 and now again in May’21 so RO life is only 6 month...

I bought 1.5 ton AC one year ago, livepure gives 3 free service but i got only 2 and in free service time period i complaint that my ac not give proper cooling but service provider says thats all ok, now my free service time period over than service provider says thats my ac's gas was leakage and gas was empty, and gas fill up charges is approximate 2500 to 3000 rs, why they could not chek my ac properly in my free service period....

I made a huge blunder by taking their RO on rent.Highly misbehave CUSTOMER care executives are there.No response, no service.Initially when I was hesitating to take their service they will follow up you like anything but once their work is done and u took the service they hardly bother to provide service.I am feeling these ## should be sued in court and company should be shut down.Just go through social networking sites and see how people...

Hi, six months back I have installed livpure RO, recent times the taste has changed, for the past one week I was trying to register a complaint but only two days back I have received service message, the assigned technician missed the appointment twice yet to arrive my address, during the process I have noticed the following things

1. Whenever I call customer care the attending person only knows Hindi language even though I...

I bought a livpure RO in Feb 2021 from Reliance Digital from Ansal Plaza Mall Gurgaon . The RO has stopped working in just 3 months raised a complain to customer care .After of repeated calls the service was done yet i am facing the same issue again and again Whom should we raise this concern there is no one to listen and fix this issue
Jyoti Prasad...

Registered mobile number: [protected]
On 21st Aug 2021, I registered for service request for my Envy Shield Livpure RO water purifier.
Service Engineer named Dattatreya Avula[protected] came at scheduled time on 21st August 2021. He replaced membrane priced Rs 2750/- and carbon filters priced Rs 1100/-. Then he convinced to purchase ACMC for 2 years worth Rs 8000/-. I completed the payment of Rs 8000/- through Benow payment channel...

Required refund of ACMC as service is not provided due to membrain problem, wrong ACMC update on instrument,

mobile no [protected]
mail id -- [protected]@gmail.com...

@Livpure kept delaying the service during lockdown mentioning they have shortage of technicians and cannot provide service.

Now that the situation has been normalised and no lockdown. I raised request number JS-[protected] on 26 July which was during the AMC period. AMC expired on August 6th but still no one service.

As this request was raised during the AMC period so I am expecting a free of charge service...

Hi Flipkart Team,

I have ordered the product (LIVPURE LIV-PEP-PRO-PLUS+ 7 L RO + UV + UF Water Purifier with Taste Enhancer (White) on 5th August, delivered on 6th August and installation has been made on 7th August on the same day after the installation technician left the premise. After some time there was a leakage issue in the product, when I called the same technician who had installed (Mr. Venugopal) he said I left now...

I bought 3yrs amc, paid 9.5k for it to their executive Mr. Sachin Patil from Swara Enterprise. At the time of sale he told that technician would come & do the servicing every 4 month himself no need to book any appointment. now their executive Mr. Sachin Patil from Swara Enterprises has just disappeared. I called customer care & booked appointment still he is not coming & not even picking up calls. Tried calling so many times. this has happened...

I have purchased this RO from army canteen. when i reached home i saw that my pre filter is damaged. so pls provide me another pre filter. purchase date 19 aug 2021...

Team LivPure,
I am writing this mail with high disappointment in the quality of services under AMC of my RO Machine and repeated FAKE Records generated by your Service people without my consents.
• I purchased an 02-years AMC Pack in April-2019 with the commitment of preventive service 04 times a year and replacement of Filtering System 02 times a year. But in-spite-of multiple requests, only ONCE in these 02 years, the...