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MakeMyTrip India Complaints & Reviews

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Last updated May 10, 2024
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G
Garav Luthra
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud Done

Dear All

The worst experience for selecting Make My trip!!!

Planned to go to Dubai on 17th Dec'08 with my 6-cousins, gave the advance & the passports to the Make My trip Guys 1 Month before the traveling date. But was not able to fly because of mismanagement & ignorance on the part of the counselors & operations team at Make My Trip.

Now Just see the Hurdles that were placed...
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C
Complainant1123112
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tickets not being issued

Hi there
I have Booked my tickets with Make my trip from Melb to Kula Lumpur on 28 Nov . (The sole reason for buying my tickets from make my trip was cheap fair )Then I did not receive the confirmation email from them confirming my tickets are booked. Eventual after calling them and holing my international call for 1 hour i have been transferred to one customer care operator who suggested me that my tickets are booked and confirmed...
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satyanarayanb
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Be Careful to use MakeMyTrip.com

Dear sir /mam,

I purchased 2 Air tickets using makemytrip.com on 4th November. I booked 2 tickets from Varanasi to Hyderabad on 15th November 2008. I entered all details like, Amount 15, 100.00, Persons name and address. In the mean time I opened another internet explorer and checked for flight available on 16th November. I didnt find any suitable flight so I continued with 15th Nov Flight. But to my surprise when I booked...
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D
Devendra Soni
from Ratlam, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refunding the canceled ticket amount

Hi,

I booked a air ticket from makemytrip.com which I canceled later. I did not receive any amount from the company for 2 months. When I contacted them they said that the amount is refunded already and to check it with the bank. I checked it with the bank and they assured that no amount is refunded from makemytrip. I again went back to the customer care and they said that they will inquire. They did not come back for a long...
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M
mohd wasim
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

confirmation of flight

i have booked a flight ticket from delhi to patna
dated 12th oct. through makemytrip
date of flight is 2 nov.
but a massage came about cancellation of flight
i want know that if the flight is cancelled then when it will be initiated andwhen i will have to take flight
flight no. #321
travellers no. 3
1.travellers name mr. mohd wasim
airline pnr FCJGFL
E-TICKET NO.[protected]br...
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M
Manu kaushal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False claims, cheating

Last month I had booked one hotel from the site for Rishikesh. Hotel Ganga view was there recommended hotel. They claim that the price offered by them is best and they will return money for one night if you find someone offering less.
The hotel was in a very bad condition. The rates there were 1000 Rs per room(maybe 500 Rs extra for extra member, though I am not sure about this). While makemytrip charged 2750 per room (I had booked...
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A
arunachalam78
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hotel not confirm my booking which is done through make my trip

I booked a Igloo nature resort for the dates oct 01, 2008 to oct 03, 2008.

Makemytrip.com sends me a voucher with the booking status "Confirmed". Before 6 days of my journey [ actually today ], I called the Igloo resort people and asked for the status they said the rooms are not available with their own resort and they can arrange for some other resort.

When I call the makemytrip.com they said the hotel...
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A
anuj handa
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Highly Unreliable & non recommendable Travel house

I booked a holiday thru MakeMyTrip.com web site on 14th. for 15th and 16th Aug at Bhimtal. The credit card was debited and i received a confirmation mail to my booking.
I started of at 5 AM to Bhimtal on 15th Aug to Bhimtal. At 12 PM i received a call from MakeMyTrip.com that due to technical error the amount Rs. 9895 has been debited but your booking has not happened. There are no hotels available. I had no option but to return back....
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A
Amit Mehta
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst services by MakeMyTrip ever

################## NEVER BOOK HOTELS THRU MAKE MY TRIP ########################
I did my Hotel Booking @ Ooty through MakeMyTrip for the 9th Aug 2008 weekend and made the payment through CC. I had received an email and also the customer Rep from MakeMyTrip called up and confirmed that the booking has been done successfully and the same has been confirmed to the Hotel Authorities of Hotel Lake View, OOTY.
My trip turned into...
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Kunal Mohan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrond Transacation Levied !!!

This is to inform you that i was wrongly levied a a sum of Rs 3839 for the services i did not avail by my card dated[protected].My Card no [protected] is Silver BOB card in the name of my father "Y M Singh".
HDFC has levied this amount which is the gateway Bank for Make My Trip.I have spoken to Make My Trip customer service regarding this problem.If i could receive any document supporting that the HDFC has not charged...
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A
Amit Sareen
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund against Lowest Hotel Rate Guarantee

I booked a hotel for one night in Shimla from MakeMyTrip.com. An offer was going on in which the company had to refund the one night price if I find a better deal elsewhere on the same hotel. I did find it on yatra.com and sent a snapshot to company. The executives confirmed that I will get a refund soon. But it has been more than 15 days but I didn't receive any refund as of now. This scheme is still on and the company is trying to...
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sanjeev sharma
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation of confirmed Ticket

I had made a reservation on 14th June 2008 for my friends who were to travel from Hyderabad to New Delhi on the 2nd August 2008 and a reservation were made accordingly and a confirmation was sent via an email and the required amount deducted from my credit card.

On 23rd June, (today) at 1812 Hrs I got a call from Tel No: [protected] stating that this call was from the airlines GoAir and the flight on which the 5 passengers...
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Sarit Banerjee
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst Service Ever

I took a Holiday Package from Make my Trip for Ooty at Holiday Inn Gem Park. After paying everything beforehand my whole 2 days trip was merely a frustrating time for me and my wife.As per Make My Trip, the holiday voucher included lots of things like a chockolate cake on arrival(despite reminding the Hotel for around 12 times, it took 36 hours from time of my arrival to get a cake ), surprise Night Amenities (there was nothing as such),...
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Nikhil Sule
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Frauds

I had booked 2 Goair tickets for Rs. 5090 on makemytrip.com. I had to cancel these tickets 2 days in advance for which the website's terms informed me that they would deduct Rs. 2200 for the transaction. I went ahead with cancellation and after more than 10 days, the refund I receved was Rs. 1890. i.e. Makemytrip deducted Rs. 3200. This is cheating and robbery. Can anybody tell me where to approach?...
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amitha acharya
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

one of the tickets not done after reaching airport

Hello Madam/Sir,
I recently booked tickets to-fro to Goa from bangalore thru Makemytrip.While going, the ticket was in SpiceJet.After reaching bangalore airport, spicejet told us that only 2 adult tickets were done but the baby's ticket is not done and we have to buy ticket again.We had received the PNR numbers for all 3 tickets but Spicejet said that we have not received baby's ticket.Since there was no time, we had to...
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Sourabh Sengupta
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No reference of tickets 6 days after debiting money

After innumerable calls to makemytrip customer care (which stands always clogged with traffic), I find the site the last hope for revival of my lost / nearly-lost, money / hope of availing tickets.

5 days back I have booked an airticket (Hyderabad to Kolkatta) from their website, and leave alone the receipt of paper tickets, I am till date eagerly awaiting the receipt of PNR / other confirmation from their end.
br...
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Sadasivan
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

undue charges

i tried to book international tickets .the site was not at all informative. i slected no stop and went ahead and did the booking to dfind out later that no stop means it stops at one destination what a misnomer. when i checke the flight number it was not the no stop flight i wanted and i wanted to change the booking but demanded exorbitant price and when i asked to cancel arbitrarily charged 500 for not f doing anything...
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Nishant Katkoria
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of the ticket never Booked

Dear Sir,
I also heard from few of our clients that while booking with MAKE MY TRIP they had similar problems.
However , the only alternative available to us is to go to consumer court and also claim for the torture for following hectic procedures with MAKE MY TRIP for refund of our money.

This web portals are more into cheating and deceiving individuals as they are aware of the fact that no one follows so much...
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Kamal Chandwani
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money charged for the ticket never booked

Hi All,
This is to make everyone of you aware of the day light robbery by makemytrip, the famous airline ticket booking portal.

On 10th of Feb'08, I tried to book an airline ticket from Ahmedabad to Mumbai with GO AIR through makemytrip using my AXIS bank netbanking. Though the amount of Rs 2525 got debited from account but I didnt get the ticket. When I contacted the customer care on 11th Feb, after making...
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Supratim Mitra
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund/Cancellation

Last Year, in October,2006, I bought a return ticket from Miami to Mumbai, at $1222. They were paper tickets which were supposed to be sent to my Florida address. Since the paper tickets never came to my houe(they said it was sent by USPS, and they do not take customer's sign for verification), I asked for a cancellation. MakemyTrip said that if I cancelled and bought new tickets through them, they would ensure that my refund is obtained...
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