Claimed

MakeMyTrip India Complaints & Reviews

2
Last updated May 10, 2024
Complaints 8081
Resolved
3068
Unresolved
5013
Quick Links
Statistics
Share
Contacts

File a complaint to MakeMyTrip India

Having problems with MakeMyTrip India?

File a complaint and get it resolved by MakeMyTrip India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

MakeMyTrip India reviews & complaints page 6

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
rahuulll
from Jaipur, Rajasthan
Aug 17, 2023
Report
Copy

Cancel flight refund not received from 4 months

I made a gofirst booking on 1 may and my flight date is 27 maybut flight is canclled due to some issue and today is 17 augest its been 3 months they both gofirst and makemy trip not giving a properreply and both complaining each other for refund both are not initating my refund i am [censored]ing prblem from 3 months and many time i caaled both of their customercare
my booking id is NF7A0R523YE9FKDM6001
MY CONTANT EMAIL ADDRESS IS...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Z
Zeppo Marketter
Aug 15, 2023
Report
Copy

Email id changing

Address:Bhutan

I want to change my personal email id to my hotel email id....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Janmajay Gajjar
from Ahmedabad, Gujarat
Aug 12, 2023
Report
Copy

Not getting refund after international flight cancellation

Hi, This is to bring to your notice that I have booked my international ticket via make my trip application from lagos to mumbai and paid INR 39, 644. After some days i cancelled the ticket via make my trip mobile app and
I received the email that my ticket is cancelled successfully which was well within the time frame, only if cancellation done within 24hrs before departure it is non refundable as per Airpeace policy but I cancelled...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Janmajay Gajjar
from Ahmedabad, Gujarat
Aug 12, 2023
Report
Copy

Not getting refund on international flight cancellation

This is in reference to my ticket cancellation of Booking ID NN2KUFQR6LAVJCA31015 from Make my trip for Airpeace from Lagos to Mumbai flight as on 07th July 2023.

As per airline's policy says that if I cancel before 6th July 2023, I will get the refund after a deduction of INR 3353 after that it is "completely refundable". I cancelled my ticket on 18th June which is well within the time frame.

I paid total INR...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sumanta.banerjee
Aug 11, 2023
Report
Copy

Payment deducted and ticket not confirmed

I paid for a ticket from hsbc upi and the payment was deducted, however the payment page did not refresh. After that I paid again from gpay and it was accepted. So deducted twice. Upon raising a complain mmt said that goods and service provided. Absolute fraud....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sujatha kini
Aug 8, 2023
Report
Copy

Baggage allowance Issue

The issue - we booked a to and fro ticket from Abudhabi to Ahmedabad via MMT on Etihad Airlines. At the time of booking, the check-in baggage details were not available/mentioned hence the assumption being a default of 30 kg check-in allowance is provided. However, I was in for a very rude shock at the airport check-in, when the airline person said it was a no-baggage ticket! The options presented by the desk clerk were to either pay for...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vld2007
Aug 5, 2023
Report
Copy

Unable to resolve login issues

Website:makemytrip

I have a huge amount in my wallet following cancellation of my flight ticket which I want to utilise. However makemy trip not resolving my login issues...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Urika
from Ravangla, Sikkim
Aug 3, 2023
Report
Copy

Refund amount not received but the app shows its refunded

I had canceled a ticket on 24th June from NJP to New Haflong ( Kanchanjunga #13173 -25th june )
Booking ID : NR[protected]
The app shows the amount (Rs.1389) has been refunded but I have not received it yet.
RRN number order _M0czPT6L0qkP7K
Please look into the matter and do the needful....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Alexprabha
from Bengaluru, Karnataka
Aug 2, 2023
Report
Copy

No refund received for a holiday package worth Rs.2,00,000

Address:Bangalore

That my family booked the trip from 15th may 2023 to 21st May 2023 and paid Rs.1, 99, 816/-(Rupees One Lakh Ninety Nine Thousand Eight hundred Sixteen Only) which included flight charges. On 9th May, Makemytrip people called and told me that the flight booked is got cancelled and informed us to book the flight from our side. But we couldn’t find flight for the date it was booked, the rates were so high so we requested to makemytrip to arrange...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vk-anju
from Noida, Uttar Pradesh
Jul 31, 2023
Aug 3, 2023
This thread was updated on Aug 3, 2023
Report
Copy

Not refunding my Money for Singapore visa application

Address:Gurugram India

I had paid Rs 6308 /- for Singapore Visa on 16 Jul Booking -ID NV[protected]. I cancelled it because their site failed to collect all visa documents. They sent SMS on 18Jul to me that refund of Rs 5708/-
But money has not been refunded as yet. It was mentioned that visa can be cancelled till 20 Jul as after that application will be sent for processing.

There have no option to contact them. None of their number 800...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Gurugram Haryana

On 8 June 2023 I've tried to book a train from Bhopal junction to H Nizamuddin with the booking ID:-NR[protected] I Have paid total amount of 857.70 my till now i didn't get any refund of that amount and I've tried to reach the company but didn't get any response so please refund my amount the upi transaction id:[protected] my registered mobile number is [protected]...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I had booked the Ladakh package on 1st May after paying 15000 as advance payment. But due to Go Air flights issue asked the company to either change the flights or cancel the package or change the package to another location on 2nd May itself. Even after numerous follow-ups no response received from MMT. At last on 4th I got response that money will be adjusted to new package. But on 5th I got the message that 8K will be deducted even I cancel...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SATYAWAN SINGH DAHIYA
Jul 28, 2023
Report
Copy

Why not refund money after air ticket cancellation

Address:BABA COLONY NEAR NAVEEEN SCHOOL

I have booked air ticket on 21 june 2023 of mr. Tarun kumar dahiya as traveling detail destination pune to delhi, pnr- nzrkvk, booking id ldntandnrkv571727.
But some reason i cancelled this ticketon 23 june 2023. So not refund my money rs-1524...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhijiya
Jul 27, 2023
Report
Copy

About money refund of bus cancellation

Hello, I Booked a bus ticket on make my trip on 20 July from Sirsa (hry.) To Chandigarh (pjb.) The bus was on 21 July . And when i go to Boarding point on 21 July, and I asked on the counter and i get to know that the bus got cancelled and i requested for refund on 21 July on 4:19 am
My further details are mentioned below :-
Ticket no. - B8GTFGEV(Operator PNR
[protected]_[protected]
22970)
Make my trip...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
from Aligarh, Uttar Pradesh
Jul 24, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus service from Aligarh to jaipur

I booked one seat in ac sleeper class for journey date 23 july 2023 time 21:15 from aligarh to Jaipur.
But they cancelled the said ac bus. And provide me at 23:00 non ac poor and much dirty bus. I complained the issue to mmt but without answering me they closed my complaint.
And claimed them to refund my whole amount and compensation for mentally harrasment. But they closed my issue without saying anything.
I have to...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
udayS kumar
Jul 24, 2023
Report
Copy

Coupon code not applicable in MakeMyTrip portal

I'm not able to book a train ticket with my coupon code, it says - "Sorry! Promocode used is not applicable at the moment". Kindly suggest what to do ASAP??...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Swatantra kumar shukla
Jul 23, 2023
Report
Copy

Booking aginst fully occupied hotel

I have booked a hotel in bhuvneshwar on dated 22/7/2023 . And when I reached hotel for check in there but hotel manager of booked hotel deney for my check in and told me why make my trip in booking the room while hotel is fully occupied so I have to return back from hotel with bag and bagage while it was raining I suffered that terrible situation at that time. I was waiting till late night to resolving the problem but no one has respond from...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kulashu08
Jul 23, 2023
Report
Copy

BUS BOOK but not scheduled Nu refund.

Hi Team,

This is to inform you that I had booked a bus ticket on 17th July. I received booking confirmation below against this transaction Rs. 627 ticket Fair paid by Me.

when I reached at Bus Stand, I came to know from ticket counter that there is no below bus has been planned from their end.

Please note, It took me 1 hour to come to the conclusion that There is no below schedule from MSRTC....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
ChrisFernandes47
from Mumbai, Maharashtra
Jul 22, 2023
Report
Copy

Wrong Flight Cancellation

Address:19th Floor, Epitome Building No. 5, DLF Cyber City, DLF Phase III,Gurugram-122002, Haryana

I had booked my return flight ticket from DELHI to MUMBAI on 18 May, 2023. Due to sudden Examination reasons, I wanted to cancel my flight tickets from DEL to BOM by INDIGO scheduled on 31 May, 2023, so my dad on 24 May, 2023 directly spoke with INDIGO (DELHI-MUMBAI) to cancel the ticket. Indigo had cancelled the tickets and told me to further speak with MakeMyTrip for further processes. So, I had called MakeMyTrip for further details, and...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Harry Pal Singh
Jul 20, 2023
Report
Copy

Continuous Daily Spamming

Dear Sir,
It is intimated that I am getting daily spam mails from Make My trip through [protected]@connectinboxx.com under different heads ie regarding their MakemyTrip, MMT, Make my trip, MMT India, myBiz, M.M.T. etc. These mails number 15-20 per day sometimes two to three in a span of a few minutes. I fail to understand how a Company of this stature can use tricks and violates the privacy of citizens. It is even more shameful because...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy