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MedPlus India Complaints & Reviews

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Last updated Apr 11, 2024
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MedPlus India reviews & complaints page 4

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V
Vishal.Patel
Apr 10, 2022
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Return of medicine - customer care not reachable

I want to return the medicine which i purchased from Medplus Hessarghatta store. Customer care number are not reachable. Kindly call me back asap on [protected]...
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Mkslad
from Hyderabad, Telangana
Apr 8, 2022
Apr 9, 2022
This thread was updated on Apr 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received

Dear sir,

I cancelled medicines on MedPlus on 21 March 2022. I contacted them and they initiated refund voucher on the same day. But still I didn't receive my refund. 6 days back I emailed them. Still now no response. The total amount is Rs.214. Please do needful....
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Satabdwi Sarkar
from Kolkata, West Bengal
Mar 31, 2022
Mar 31, 2022
This thread was updated on Mar 31, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misbehaviour of the sales person

Address:New Barrackpur, Kolkata 700131

Dear Sir/ Madam,
I am Mrs. Satabdwi Sarkar, a permanent customer of MedPlus, NewBarrackur went to the store tonight for purchasing medicines for my old father of age around 70. I waited in a queue for around 45 minutes, but the pharmacist named Mr. Swapan Kumar Kundu suddenly gave chance to his another well known customer, without following the queue. I complained to him but he missbehaved . I waited for my turn till 10 pm. After...
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Krithika Sampath
Mar 28, 2022
Mar 28, 2022
This thread was updated on Mar 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaining about MEDPLUS BHARANI PUTHUR BRANCH for Payment not received / fraudulent claiming of money twice from the Customer

Address:MED PLUS BHARANIPUTHUR BRANCH, CHENNAI

I purchased Medicine today Morning from MED PLUS Pharmacy, BHARANIPUTHUR Branch, Chennai for Rs.254, and this amount is debited from my account, But the sales representative charged me again the same amount stating that due to network issue their card swiping machine is not working properly.

Due to which i paid the amount again in Cash and also the first transaction which was done with my Debit card was also credited to Med...
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Mohammed Ziaudeen
from Chennai, Tamil Nadu
Mar 27, 2022
Mar 28, 2022
This thread was updated on Mar 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rude Pharmacist near Don Bosco school Perambur chennai branch

Am Dr Zia
Iam a regular customer of MedPlus.
Rude Pharmacist behaviour in Madhavaram High road branch near Perambur Don Bosco school chennai.
I went to purchase a pamper for a child I found the rat bite on it, while i questioned he started humalated and he answered irrelevantly stating I can't do anything for the rat u should talk to owner.
The next day i went to purchase ors but he refused to give and treated...
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Gsengutt6970
Mar 20, 2022
Mar 21, 2022
This thread was updated on Mar 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst behaviour of sale person in thiruvanmiyur

Address:Thiruvanmiyur, 1st sea ward road, chennai - 42

I bought cough syrup and it costed 88.65 and said no change. I asked him how to claim but he thrown 5 rupees on my fave while I asked for change. This going to be my last buy in medplus. When I asked him employee details, he gave in worse behavior as if medplus and Myself can't do anything. Is this how an organization have people behavior? I have so many place to buy and medplus alone is not place to buy on this chennai. Good buy.
br...
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Gsengutt6970
Mar 20, 2022
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Worst behaviour of salesperson

Address:Thiruvanmiyur, 1st sea ward road, chennai - 41

I bought cough syrup and it costed 88.65 and said no change. I asked him how to claim but he thrown 5 rupees in worst insulted manner. This going to be my last buy in medplus. When I asked him employee details, he gave in worse behavior as if medplus and Myself can't do anything. Is this how an organization have people behavior? I have so many place to buy and medplus alone is not place to buy on this chennai. Good buy.

My...
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S
Suri H
Mar 19, 2022
Mar 20, 2022
This thread was updated on Mar 20, 2022
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Lazy workers and are-responsible

Address:Tollgate vijayanagar bangalore

Useless workers and dummy services...
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Christi subramanian
Mar 17, 2022
Mar 18, 2022
This thread was updated on Mar 18, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about the person giving medicine

Address:Padur below to manav dental care

Padur MedPlus located in OMR: His attitude towards customer is really worst.. Actually I asked a free syringe coming with basalog 5 mL.. First he said that syringe will not come.. it will come for 10 mL only.. then I showed a wordings regarding free syringe in that pack..then he was furious to search.. while searching I said y every medical shop forget to give this syringe.. then he came and shout that u r not patience.. like the mannerism...
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Ranjan Swain
from Bhubaneswar, Odisha
Mar 12, 2022
May 2, 2022
This thread was updated on May 2, 2022
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Provide medicine with different brand name

Address:MEDPLUS, KIIT ROAD, PATIA,

I ordered Dapaone 10mg of 3 stripes had a price range of 150rs per each stripe from Medplus. But Medplus issued Dapavel 10 ( 119rs per each stripe) instead of Dapaone 10mg. The Medplus agent didn't inform to the buyer regarding the change of brand instead of mentioning in the marker. The same issue I communicated to the Medplus customer care but they didn't respond properly. Also they mentioned Dapaone batch number in the invoice and bill...
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PERobinson
from Chennai, Tamil Nadu
Mar 7, 2022
Mar 8, 2022
This thread was updated on Mar 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Denial of medicine & rude behavior of sales person

Address:Chitlapakkam

Few days before I bought medicine and swiped with first card, machine was time out and continously time out and then swiped with another card, bot the payment has debited, when i checked they said go to Bank who can only provide the resolution,

Next on today Have given the list to Mr. Bharath he has taken the order from the slip I gave, there were crowd people moving around here and there hence I cross checked if he has done...
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S
shreemd
from CHENNAI, Tamil Nadu
Mar 6, 2022
Mar 6, 2022
This thread was updated on Mar 6, 2022
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Pharmacy product

Address:Medplus Arumbakkam - Panchalli Amman Koil Ground Floor, No: 132, Pillaiyar Koil Street, Arumbakkam, Chennai

I purchased the above dry suspension syrup( augwyn dry syrup) on 06.03.2022 around 5:30 pm approx. After returning home I tried to make the suspension, but I dry powder not suspended instead some particles floated and some aggluted, I went and asked the same they replied how do we know instead of the bottle.
I replied why u buying such cheap products and selling in the branded stores??/
It gives much displeasure that med plus...
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kavinkabil
from Madurai, Tamil Nadu
Feb 28, 2022
Feb 28, 2022
This thread was updated on Feb 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong billing

Address:Madurai, K.Pudur, Tamilnadu 625007

On 27/02/2022 i have purchased 4 tablets at Madurai K.pudur branch, Tamilnadu in that for two items the rate mentioned in the invoice is on the higher side ( Cardivas CR20 rate mentioned as Rs.151/- MRP but in the supplied tablet MRP is 142/- like wise for SERTA billed MRP is Rs.91/- but supplied tab MRP is 82.85) visited your branch in morning they accepted it is a mistake but there is no solution.

my cell number [protected]...
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DAMARAJU MURALIKRISHNA
Feb 24, 2022
Feb 24, 2022
This thread was updated on Feb 24, 2022
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Purchase of medicine based on tele-prescription.

MedPlus Ambedkar Nagar medical school always tend to denial of sale of medicine. I had virtual free consultation provided by Ministry of Health, govt of India and received tele-prescrption. But to my surprize the ladies available at MedPlus Ambedkar Nagar, Old Alwal, Secunderabad denied seling medicine based on the tele-prescrption received by from doctor for decentry problem whereas Appolo pharmacy available next to MedPlus had considered...
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Suresh Suvarna
Feb 15, 2022
Feb 22, 2022
This thread was updated on Feb 22, 2022
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Refund update

Hello, I had purchased medicines worth 1825/- Rs from Medplus Pune Dhankawadi Branch on 24th dec 21. On payment thru their innoviti system card reader using GPAY they told me that the payment is actually not in use and by mistake they used that. I showed proof that money was debited from my account for which they said it has not come to their account and will be refunded in 3 days. I was told to pay again and this time I paid to Mr Dipak...
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Parama Barat
Feb 11, 2022
Feb 11, 2022
This thread was updated on Feb 11, 2022
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Misguidance

Address:BA59 Krishnapur Prafulla Kanan Kolkata

Got to buy an emergency medicine from MedPlus krishnapur Kolkata prafulla Kanan
Store ID INWBCCU00017
Invoice no. [protected]
They are not giving any discount on the medicine worth Rs.183 and forcing to buy some other product to make it to 200 then only they will give a discount....
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Balatry
Feb 11, 2022
Feb 11, 2022
This thread was updated on Feb 11, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service dissatisfaction

Address:Indian bank colony, trichy, tamilnadu

I am one among the genuine customer of medplus and i used to purchase more than rs.3000 per month for the last 6 years.
I used to get medicines by home delivery but last one year they dont deliver at home and never give remainder. This i feel discomfort.
Another point is they put all the medicines in one cover which i found difficult to patiet
I askednfor small covers but they say out of stock.
Kindly resolve...
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Chhandaji Shinde
Feb 5, 2022
Feb 5, 2022
This thread was updated on Feb 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Behavior of Staff with customer

Address:Flat No.403, Shankeshwar Dreams,, Shiv Road, Opp Woodsvilley Phase-2, Boradewadi,

I want to raised a complaint in Boradiwadi, Pimpri Chanchwad med plus branch. The staff are very worst don’t know how to behave with customer. Yesterday on 5th Feb, 2022 I went their for bye medicines but fortunately I forgot to bring my bank Card with me, So I given them cash but they had change issue for Rs.3 only and they told me to go and bring the change and then take the medicine very bad service given by them. They have not giving...
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Ned D'Cunha
Jan 31, 2022
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Out of Stock

Went Medpuls IG Road Chikmagalur branch twice - Valsartan 160mg is out of stock.

A pharmacy should not run out of stockjijo...
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Karunakaran Chockalingam
Jan 25, 2022
Jan 25, 2022
This thread was updated on Jan 25, 2022
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Medplus Chidambaram bills more than MRP

Address:Medplus, Chidambaram

Medplus Chidambaram bills more than MRP
Counter staff refuse re-bill

Invoice no [protected], dt 24.1.22

Rosavel F - 3 x 10 tab
Supplied: Batch no SIC 1775A, exp dt 12/ 23, MRP rs 225/10 tab
Billed: batch no SIC2673A, exp dt 03/ 24, MRP rs 24.5/tab

Prolomet R25 - 1 x 10 tab
Supplied: Batch no GTC0168A, exp dt 01/23, MRP rs 160/10 tab
Billed: Batch no GTC2046A,...
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