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mPokket Complaints & Reviews

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Last updated Apr 29, 2024
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PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2,
EP & GP, Sector V, Bidhannagar

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700091

mPokket reviews & complaints(1183)

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M
Mamathabandaru
Apr 29, 2024
May 1, 2024
This thread was updated on May 1, 2024
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I have been taken 17000, but now it is showing 40k rupees, my situation is very bad, my father got hospitalized, can you please give the waiver. I have recieved calls from mpokket they are using . Can you please reduce the amount I will pay it on the spot please give me waiver amount of 100%
May 01, 2024
Updated by Mamathabandaru
Hello,

I have talked with the agent and agreed to pay the amount on 1st may before 12pm but still i didn’t get the link.. i have meassged to the agent also they have seen my message but not responding. Please contact so that i can pay the amount on spot
Hi Sir,

Our team has spoken to you & we believe your concern has been addressed.

Thanks & regards,
Team mPokket
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    H
    Hemant 15
    Apr 24, 2024
    Apr 26, 2024
    This thread was updated on Apr 26, 2024
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    please provide noc

    Dear support team,
    I am Hemant singh kanyal I have cleared all my dues by the end of June, 2022 if you could help in this it will be very helpful. Take this action very seriously and provide me NOC as fast as possible and reply or give any response at least after emailing me NOC. My reason for NOC is for the purpose o[censored]pdate my CIBIL. Please provide No due certificate(NOC) and close all my credit lines and update the CIBIL report,...
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    M
    Madhu850
    Apr 24, 2024
    Apr 26, 2024
    This thread was updated on Apr 26, 2024
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Collection agent is blackmailing and threatening

    Hi, I have taken a loan from Mpokket and there was a delay in payment but some how I'm trying to arrange the money and paying the loan amount but the executives from Mpokket doesn't know anything and they will follow the script to talk nothing else. I have a already informed several times that I'm facing some medical emergency in the family and I will arrange the money on 5 May 2024 but they are not listening and now finally, Mpokket team...
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    Y
    Yashas s
    from Bengaluru, Karnataka
    Apr 23, 2024
    Apr 26, 2024
    This thread was updated on Apr 26, 2024
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    It's been 45 days i have cleared all my dues on mpocket, still credit report shows your loan is active and overdue . Because of mpocket my cibil has got affected severally, after paying all the dues with hefty fine, still we have to bear all these stuffs. Now I can't even get a new loan due to bad cibil.
    As you said it will be updated within 45 days, so am writing this for you for not updating my report. do issue the NOC or send the updated reports to the respected bureau.
    Apr 27, 2024
    Complaint marked as Resolved 
    They have assured that, it will be resolved within few days.
    Hi Yashas,

    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

    Regards,
    Team mPokket.
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      V
      Vikiq
      Apr 21, 2024
      Apr 26, 2024
      This thread was updated on Apr 26, 2024
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      This my 5-6th complaint against mpokket

      Why you are not able to slove ... .. When loan is overdue you charge hefty fees ... Now bcoz of you (mpokket )my credit score
      Is falling.. You must be responsible for this


      (((( I have cleared my all dues on[protected]

      (My score went from 630 to 580 )
      After 1 month of clearing all dues 🤯🤯

      Sooo now are you guys going to give me compensation...!
      Apr 26, 2024
      Complaint marked as Resolved 
      Hi Vikas

      Our team has spoken to you & we believe your concern has been addressed.

      Regards,
      Team mPokket.
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        T
        Txla
        Apr 21, 2024
        Apr 26, 2024
        This thread was updated on Apr 26, 2024
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        high interest rate on loan

        I am Vibhanshu Pant and this is regarding loan settlement and closure.
        I am a student and I didn't get any of the pocket money from my family. Also my family is facing a financial crisis.
        I want to close the Mppoket loans. Hence I humbly request you to please remove the penalty amount and share me the link for making the final payment of the principle amount and provide me NOC for that....
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        M
        Mamathabandaru
        Apr 18, 2024
        Apr 23, 2024
        This thread was updated on Apr 23, 2024
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Loan waiver amount

        I have been taken 17000, but now it is showing 40k rupees, my situation is very bad, my father got hospitalized, can you please give the waiver. I have recieved calls from mpokket they are using abused language. Can you please reduce the amount I will pay it.

        Please contact me and send a email...
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        C
        Charan Karunakar
        from Noida, Uttar Pradesh
        Apr 17, 2024
        May 1, 2024
        This thread was updated on May 1, 2024
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        Regarding loan harassment calls

        Hi i have took loan of one year back due to my health issue i was on bed rest and out of work and recently joined in job so i said to the people also multiple times and i have submitted the documents also and even though calling and harrasing me like will visit to the location even am lifting the call and giving the proper answer also and jus now from chennai mpokkt customer care girl spoke very rudely that will visit to the location what...
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        S
        sumanth0415
        from hyderabad, Andhra Pradesh
        Apr 16, 2024
        May 1, 2024
        This thread was updated on May 1, 2024
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        This is sumanth i have taken loan from mpokket in my college days but i not paid at that time due to covid so that i completely forgot about my payment and they increased interest as much as they can i took 10, 000 now they are telling to pay 36000 but i cant pay that much i want waiver from my penalities so that i can clear my pending dues immediately please look into it and bring me out from this problem.
        May 3, 2024
        Complaint marked as Resolved 
        Very impressive service
        Apr 16, 2024
        Updated by sumanth0415
        This is sumanth reddy I have taken loan from mpokket in my college days I unable to pay at that time because of covid 19 and I completely forgot about that I took 10k but they are asking me to pay 36k im unable to pay that much I want waiver in my penalties and fines so that I can clear all my pending dues
        Hi valued mPokket user,

        We are here to assist you in every way possible & would like to get in touch with you at the earliest. As we are unable to identify your account on the platform, we earnestly request you to DM us your registered number & we would certainly help you.
        sumanth0415's [Complaint's author] reply, Apr 24, 2024
        7842311148
        Hi Sumanth,

        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

        Regards,
        Team mPokket.
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          M
          Madhuri996
          Apr 16, 2024
          Apr 23, 2024
          This thread was updated on Apr 23, 2024
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          I took loan from mpocket I am unable to login into the app because I lost my phone with my mpocket registered mobile number so I want change my registered mobile number login into the app and pay my loan tried to contact mpocket by call and email but there is no response at all please help me with this issue.
          Hi valued mPokket user,

          We are here to assist you in every way possible & would like to get in touch with you at the earliest. As we are unable to identify your account on the platform, we earnestly request you to DM us your registered number & we would certainly help you.
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            M
            Mamatha Bandaru
            Apr 15, 2024
            May 1, 2024
            This thread was updated on May 1, 2024
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            Hi I took loan from mpokket in carona, due to my financial and family issues I'm unable to pay at that time. Recently I contacted mpokket regarding loan repayment but they didn't reduce penalty for me it is difficult to pay penalty.

            Account Name : Mamatha Bandaru
            Reg. Mail : [protected]@gmail.com
            Reg.No : [protected]
            Present contact no/ whatsaap :[protected]
            Apr 16, 2024
            Updated by Mamatha Bandaru
            Not yet resolved
            Hi Mamatha,

            Our team has spoken to you & we believe your concern has been addressed.

            Regards,
            Team mPokket.
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              S
              Savi arora
              Apr 14, 2024
              May 1, 2024
              This thread was updated on May 1, 2024
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              Hy actually I want to clear my loan but my id was blocked because of my mistake can you please help to repay loan I don't able to get was account to repay loan
              We are here to assist you in every way possible. Please DM us your registered number & we would certainly help you.
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                P
                Prashant7974317567
                from Satna, Madhya Pradesh
                Apr 13, 2024
                May 1, 2024
                This thread was updated on May 1, 2024
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                Address:Kolkata
                Website:Www.mpokket.com

                Sir my registered number is [protected] which is changed from my old number [protected], account holder name = Prashant singh parihar, sir I am continue trying to contact mpokket team but they are not replying, As I paid my all loans and overdue before 2months on 15/02/2024 and asking to provide me NOC certificate in my email id aur in my WhatsApp number [protected], sir please issue me NOC letter and also please do close my open loan account in my civil report there is still my loan account is opened from last two months .
                Hi Prashant

                We are here to assist you in every way possible. Please DM us your registered number & we would certainly help you.

                Regards,
                Team mPokket.
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                  S
                  Srajalbagri
                  Apr 10, 2024
                  May 1, 2024
                  This thread was updated on May 1, 2024
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                  Sir my name is srajal bagri having mobile no. +[protected] I have tried contacting mppoket many times but get no proper reply and totally harrassment is all I have got my net amount is 7200 rs only and they are asking to pay 20k rs which I cannot bear I, I am a student and don't have any source of income currently I want to clear the amounts pp hence I request you to please resolve it asap and remove the penalty amount so I can make the paywmnt
                  Hi Sir,

                  We are here to assist you in every way possible. Please DM us your registered number & we would certainly help you.

                  Regards,
                  Team mPokket.
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                    R
                    Random1@
                    Mar 31, 2024
                    Apr 2, 2024
                    This thread was updated on Apr 2, 2024
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                    High penalty rate

                    I took a loan of 13.5k from mpokket. Due to some financial trouble Ibwas not able to repay it for 3 months. Now when i checked the app the repayment amount has risen to about 28k. This is more than double the amount taken. How to waive off the penalty....
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                    K
                    Kaki Tharun
                    Mar 31, 2024
                    Apr 2, 2024
                    This thread was updated on Apr 2, 2024
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                    "Unsatisfactory Resolution of Loan and late fee waiver

                    Website:mpokket

                    In this complaint, I, K. Tarun, a student borrower, wish to address my troubling experience with mPokket regarding loan repayment. Despite my attempts to engage with their customer service for assistance, promises made regarding resolving late charges and arranging a manageable repayment plan have not been fulfilled. As a result, the burden of these late charges is severely affecting my ability to focus on my studies. I urgently seek resolution...
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                    D
                    Dreamcatcher20
                    from Hyderabad, Telangana
                    Mar 29, 2024
                    Apr 5, 2024
                    This thread was updated on Apr 5, 2024
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                    I have paid all my loans , but it does not reflect in credit report

                    Address:Kolkata

                    As I have paid my all mpokket loans, but in credit report it was showing as active ...please check and issue a noc certificate...
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                    D
                    dricha328
                    from Guwahati, Assam
                    Mar 28, 2024
                    Mar 31, 2024
                    This thread was updated on Mar 31, 2024
                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                    Loan waiver request

                    I'm a student going through a financial crisis from last year. I took multiple loans from the app and I cleared all my dues on last august but one loan id is still showing active on my cibil report please help me...
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                    U
                    Upasna786
                    from Jammu, Jammu and Kashmir
                    Mar 27, 2024
                    Mar 31, 2024
                    This thread was updated on Mar 31, 2024
                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                    Unblock my mpokket account

                    Address:Mpokket loan app

                    I have paid all my previous loans but now my account is blocked my name is Upasna Devi and my number is [protected] and email id is [protected]@gmail.com please unblock my mpokket account...
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                    S
                    Sudheer B
                    Mar 27, 2024
                    May 1, 2024
                    This thread was updated on May 1, 2024
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                    Mpokket Repayment issue

                    Address:PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
                    Website:www.mpokket.in

                    I have taken 14000 loans on Mpokket, but I lost my registered number and now I recovered that number but,

                    Now total outstanding amount showing 32000, how can I pay that much amount,
                    so, I'm requesting you to remove overdue charges and ill clear my payment immediately.

                    please help me, I have already sent a mail to [protected]@mpokket.om, but no response getting from their end....
                    +1 photos
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