Myntra.com Complaints & Reviews

I had placed over 20000 Rs order and then they deactivated my account. Customer care said that account will remain deactivated because of security reason. If they had to deactivate my account why did they even let me place my order. I have many orders which is not same as actual picture so I need to return them back. I am stuck and not able to manage my account. They are harassing customers and kind of playing dupe technique. I have my credit card details, my phone number and other confidential information which I am unable to delete because Myntra had not given me any prior notice before suspending my account.

From a few weeks I am facing this issue that Myntra is not delivering any goods on my pin code . everytime I order an item, it shows not deliverable at pin code, but around 3 weeks ago I had order a pair shoes and it was successfully delivered at my place and previously as well I have ordered many items from Myntra only and the were also delivered successfully but recently it has stopped it's delivery services at my place and there is no option of registering this complaint in the app.

Hi,

I have placed an order and the items are in-transit. I have tried online chatting support but unable to cancel the orders and the Customer executives are not reachable over the phone.

Kamal

I ordered heels from myntra ELLEHeels[protected]EL-JS-W-29 Cream) - ELLE Pointed Toe Slim Heel Mules, Size: 38 (EURO38)

Worth Rs. 1339

And they delivered me a wrong product. A tradition jutty was delivered and myntra is not taking return or doing refund. Every time I raise return request the delivery boy comes and reject it and myntra customer care is not at all helpful. They are denying the return.
br...

My tracking id is - MYSC[protected]

Is Myntra's express delivery service a sham? My recent experience screams yes! I ordered two products on April 9, 2024, with the promise of receiving them by April 12, 2024, through their 2-day express delivery service. Guess what? It's April 13, 2024, and my products are nowhere to be seen!

Myntra had the audacity to notify me that my products had reached their delivery hub,...

I ordered heels from my myntra account which was logged in from my laptop. When i got the parcel, I did not like the quality and wanted to return the heels. When I tried to log in to my mytra account I could not. On contacting customer care they too 8 days to infor me "My account has been deactivated and so I cannot return the heels and I will have to keep them". I never deactivated my account, neither I got any notification. Worse customer care support ever! My money is stuck and I cannot return the heels now.

Please help!

Hi, The reason of this complaint is that, I purchased the shoe from Myntra on 8 march 2024 product info:- Red Tape men perforated slip resistant lace-up sneakers. ( order number= 126179462533335288003). Product delivered on 13 march 2024. But the shoe are small in size so I want to return the product. So I make return request and delivery person came on 17 march 2024 but he reject the shoe because the shoe have little dust on the lower side.i...

Hello. I ordered very items on Myntra. I paid using my Visa card 4 I entered the OTP correctly. Myntra website said payment failed. When i tried again Myntra website said payment failed again.
A few minutes later i got message from my bank that payment was approved to myntra.
Please do needful to cancel this transaction as payment has been deducted twice and no order has been processed on Myntra...

@myntra I have been call myntra from 23 of March because here I have ordered fire bolt ultimate smart watch were I have received used and damaged product after receiving this I have contacted then customer care executive himanshi was not active on call she and the call was transferred to supervisor nithin they raised a complaint regarding this stating it is a wrong product sense that day I was call them daily infact I was on call for 3 hrs...

Order ID # 1262087 [protected]

I placed my order, however payment was deducted twice from my account. Please let me know what I should do next....

So as per the policy credit will expire after one year if we don't use it.
But in my app, I am getting that it expired before the completion of the year...

Name : Om R Kadam
Order ID # 1261176 [protected]
Product name: Buxton Shoes

I am very disappointed with this kind of Myntra service.

I have created a size exchange for my shoes, and the Myntra delivery person came on March 6, 2024. He tried to scan the tag, but it got mismatched, so he asked me to raise a concern with Myntra support. The same day, I spoke with the Myntra support team, and they...

I recently place an order on 8 march. I pay through phonepe. but my ordered didn't placed and I received a message from my account that money is already debit from my bank account but my order is not placed I mean app is not shopping my order and debited the money. What should I do?...

Cash on delivery was not available for my pincode 82531...

I buy shoes from you but didn't get yet. Let me know when it will be delivered. It's already a week since I ordered...

The delivery agent refused to exchange the product, citing the reason as 'No tags are presented' even though the original product was delivered without any tags. Dealing with the agent was stressful, as he failed to understand my argument and remained stubborn. I suggested he open the exchange package to determine whether this particular seller includes tags. However, he did not agree to this reasonable request.

When I sought...

Myntra offers a decent shopping experience with a wide range of products and brands. The interface is user-friendly, making it easy to browse and purchase items. However, there are areas that could be improved. Delivery times can sometimes be inconsistent, and product descriptions may not always match the actual items received. Additionally, while the return process is generally smooth, it can be cumbersome at times. Overall, Myntra is a...

I huv ordered a footwear from myntra. when i opened it and tried it was big in size. So i put it on exchange. but when the delivery boy came for exchange he was saying seal of myntra is not there. But it was not there when i got the parcel. if they sent me without seal how can i come to abouy the seal. company tag of footwear was there and now also. i complaint about the same to myntra. They were saying to reschedule the delivery within 24...

FRAUD!!
I ordered products worth over Rs 50000 for a wedding that is in 2 days . All the high value items that were delivered to me were replaced with cheap random stuff with or without tags. Opened mostly all packages in front of the delivery guy. Registered complaint with Myntra. Delivery agent came to pick up and rejected the pick up stating he has images for verification and they don’t match with what I have. Ofcourse they wouldn’t...

Two deductions have been made by Myntra on the same day (25th January)

4718 and 4771. The second one(4771) is for purchase and the first one didn’t go through (4718).This amount (4718) has to be refunded by Myntra as the bank (HDFC) has confirmed that it has been credited to Myntra and HDFC cannot cancel it....