Myntra.com — Wrong product delivered and Myntra is not taking return of doing refund

I ordered heels from myntra ELLEHeels[protected]EL-JS-W-29 Cream) - ELLE Pointed Toe Slim Heel Mules, Size: 38 (EURO38)

Worth Rs. 1339

And they delivered me a wrong product. A tradition jutty was delivered and myntra is not taking return or doing refund. Every time I raise return request the delivery boy comes and reject it and myntra customer care is not at all helpful. They are denying the return.

It is a huge amount for me and I cannot bear this loss because of myntra lack in handling my package
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Myntra.com customer support has been notified about the posted complaint.
Apr 27, 2024
Updated by MuskanJyoti16
Invoice Number: I2925MY[protected] Date: 11 Apr 2024
Order Number: 126471843709687783803 Date: 11 Apr 2024
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