Naaptol Online Shopping Complaints & Reviews

I have purchased a mobile phone f8 (order no. 1989340). On 9/7/2011 I got that mobile. When I open it and started to use it I found some fault in it. So I charged it & tried again to use it. Within 10 minutes it's battery goes down. And one major fault is that the sound of the mobile is too low. I hardly can hear that sound.
So, next day I called naaptol.Com executive. He told me to show the mobile to the local mobile repair...

I purchased a full touch screen phoneF8 on 6th june from naaptol which is not working from the 2nd day of purchase.i give the details to naaptol but they refused to change or repair the phone.kindly help me to sort out that problem.

Order No.-1866562...

Order Number: 2007296 BlackBerry Storm 9530 with 3G

I ordered This mobile phone with Naaptol after seeing advertizement in news paper.

I found the phone was used one as it was having scratches at it back flaps and having lot of photographs inside. Also I newspaper ad shown a free blackberry pouch which I never received.

I called up company support lime but they said we donot send old phone and...

Dear Sir,

I booked one product from naaptol.com, its 15 days have been passed but i didn't get my product.
below i am giving you all the detail:

Order Details
Product : Nokia-BH-108
Quantity : 1
Order Amount : Rs. 769.00
Current Status : Order Shipped
Status Description : This order is shipped. Kindly hand over the order amount upon receipt of parcel if...

I ordered naaptol for car stereo with FM, MP3, USB, ... The offer was for free car scratch remover pen.
I received the product on 26/5/2011 with no car scratch remover pen. On the same day I called for not received 'car scratch remover pen'. Reply was that you will receive refund of Rs.200 within a week.
I called second time on 03/6/2011. Reply was that you will receive a cheque of refund amount of Rs.200.br...

sir,

i have complaint against naaptol before in consumer forum i didn't get any feedback from your side
my complaint nos. 21565 and 21568...

This is with reference to an offer from naaptol.com in Mumbai mirror last month through which i had ordered a blackberry tour 9630. The advertisement and naaptols customer service assured lot in terms of deliverables but after the delivery the case is something else.
To start with as per commitment the courier also should had a pouch included in the offer but the pouch was never delivered that just the start of a sad story
The...

Respected/Madam

I purchased from Naaptol i.e. I won for the Elegant Designer Jewellery - Green And Maroon Kundan set
Elegant Designer Jewellery - Green And Maroon Kundan set has Total 4 Pcs - 1 Round Chain Set with Maroon, Green & White Glass Kundan Studded, Pair of Earrings Designed with Hanging Maroon Beads. Elegant Designer Jewellery - Green And Maroon Kundan set includes 1 Round Chain Set with...

I have a complain regarding non receipt of a below mentioned product. I had placed an order online by using my credit card on 10th May 2011. The money was debited from my account however till today i havent received the product. It is a knee supplement for my mother who is suffering from knee pain. I saw the advertisement on Mumbai Mirror and i went to the website and placed an order hoping to receive the medicine in no less than a weeks...

order no 1340954
compliant 556648
we have purchased a swing machine from naaptol online purchasing.
after 2 days machine was not working properly and we have return back to naaptol
for repairing.but customer care person has insure me that we will retun back your mony but we are still waiting since 2 months.and no response from naaptol.
i am give one week more after that shall go to consumer court.
br...

COMPLAINANT: V J RAO PLOT 38 CHINTAMANISWAR, BUDHESWARI POST, BHUBANESWAR-751 006
ODISHA

COMPLAINT AGAINST: NAAPTOL HOT DEALS

COMPLAINT:

CONSUMERS BEWARE OF THIS SITE WHICH OFTEN ADVERTISES IN TIME OF INDIA AND OTHER NEWS PAPERS AND OFFERS VARIOUS ELECTRONIC ITEMS AND MOBILE PHONES FOR DISCOUNTED PRICES. BUT, IF YOU PLACE INDENT BY MAKING PRIOR PAYMENT, YOU ARE LIKELY...

I have purchased Full Touch Screen Mobile F8, order # 1871807, it was delivered to be on 10th June, since the day I started using the phone, it is giving me constant problems, it gets restarted again and again, charging of battery lasts for 10 minutes, while it is charging, and if i pick up phone, i normally get electric shocks from the phone.
When I purchased the phone, it was told to me that if I didn’t like it, I could exchange...

Dear Team
I have Purchased Blackberry mobile pearl 8110 for rs 6199 with handling charges. delivered on 11 feb 2011 by seeing add in Times of India.The handset had problem of restrating it used to get restrat in the midst of the call and line used to disconnect on the same time when I openend the piece and I immediately complaint on the phone to the Naaptol customer care number on [protected] and [protected] but they told me that you...

i vipul bhandari whose order number is 1203418 have purchased 16 g.b spypen combo with mp4 player in the month of january which was in a faulty condition after that i have been sending them continously to get a good product from them but unfortunately they didnt send me either the product nor they have send me my 2700 what kind of faulty company is this who is just meant to make excuses inspite of listening to customers problem...

hi,

i ordered my cell phone black berry stroam 9530 on 7th may.
my order number is 1734325. the set i received was second hand and its touch was not working.,
then i taked to their customer care and they asked me to send the set back and comit to give money back in 7 working days.
then i send back my cell on 19th may by speed post n set was delivered on 23rd may.
but till now i got no refund back...

please tell me,whats happen?
Dear sir,
mr. Awana is here,KIND FOR INFORMATION, today[protected]Friday at 2:35 pm) i have send or return your packet by Bluedart AWB NO. is [protected].
ALONG WITH MY ACTUAL ORDER(PLEASE SEE PRINT OUT-who is in this packet) SHOWING A MANGAL SOOTRA - A SINGLE PIECE
IF YOU CAN NOW DELIVER IT,THAN SEND,OTHERWISE MONEY REFUND IN MY SUVIDHAA ACCOUNT.
THANKS!
BHUDEV AWANA [protected],[protected].br...

By puneet dhanola
i m cheated two time by company as
I have purchased two spy pen one bi one from NAPTOL in 3-1-2011.&[protected] Order No 1198300& 1766930 )COD basis. Upon checking I found the same as faulty & after discussing with the customer care of naptol.com ( ph :[protected]) I have sent back the spy pen to arramex india ltd After that I have spoke many times with the customer care of M/s Naptol.com for refund...

I ordered a car stereo from Naaptol.com hoping that their price (Rs 2300 incl delivery) would ensure a decent product. When the package arrived by bluedart, I asked the courier to wait while I opened the package in front of him to confirm the items. He refused, saying that bluedart has nothing to do with naaptol's quality of service.
When I took the package for installation in my car, the car stereo would NOT EVEN FIT in the slot...

i have ordered one '102 piece multi tool drill machine on 10.05.2011. i have received the parcel on 07.06.2011 by vpp for rs.2791/-. when opened the parcel nothing was there except some old newspaper cuttings. when contacted the supplier over phone, they advised me to lodge a complaint with the postal authorities. they also said they will refund the amount within a week after receiving the complaint FIR copy.
from
yamini...

first i buy a mobile phone by accessing my father's debit card and they received the payment after 10 days, they told me that they didn't got any payment......................... and when i checked my father's bank statement the money was debited............................ but still they didn't dispatching my product nor returning my money....