Panasonic India Complaints & Reviews

Sir,
I am a Panasonic customer and I am always using your all products,
I purchased a LED T.V from your distributors show room at Chennai .
The Model no TH-32c400D Sl, No, ISIDX10966 and date of purchase
is 6/08/2015 .
My remote is not working and i enquirers about the warranty I am not
got satisfactory reply .please look in to it and replace the defective
remote as early as possible .br...

I had purchased an ac of panasonic make on 23rd april, 2016 from sony mony electronics, neamatpur, district burdwan (Wb) being model no. Cs-uc18rky3-6 according to the bill, but according to the warranty card the model no. Is cu-uc18rky3-6.

Consequently it was installed by some semi skilled persons on charge basis, though your coupon say that installation/demo service is privileged service offered by panasonic.
br...

I had filed a complaint about the water leakage in the indoor unit on 27th april, constant efforts to get it rectified was not possible. They had automatically cancelled the request after 10 day and asking me to re login the complaint. Painful service. This was not expected out of panasonic, one manger shabeer is never available on his mobile - always busy or disconnects the call. This is highly unacceptable
R[protected] complaint...

Dear sir,
Recently i was purchased two new panasonic air conditioner 1.5 ton inverter model (Model number cs-us18sky). From bharath electronics and appliance erode, tamilnadu. Date 03/05/2016.
From day one 04/05/2016, i was faced indoor unit noise problem it was too high i can't able sleep peacefully. Many time i was requested for replacement of indoor unit, but still it was not rectified,
With out complete my complaint...

I purchase Panasonic TV as its repeated brand but got very frustrated about this brand and serveries they are running in India. Very Very bad customer service i can call 3rd class service center in Pune. I lock my complaint on 25 march now its May 11. total 50 days over still my complaint not solved.
I purchase Panasonic 3d smart TV with 64000/- in just 2.5 years comes motherboard problem, I ask them it’s in extended warranty please...

Sir I'm complaint in Panasonic customers care center to registered my complaint but not solve my complaint Panasonic engineer is comes from my house his told my your pen drive is fault but same pen drive support my second LCD tv my pen drive only 4gb and second LCD tv show the pen drive not any problems with this pen drive and tv and my tv purchases is November month on Diwali festival...

Dear sir,

I bought panasonic p66 mega mobile in february. After one month, there was a problem in charging. When i showed to panasonic service center, they told that battery needs to be change as there is a fault in battery. Due to non availability of battery, they placed an order for battery and said that it will be available within 30 days.
Now it have been more than a month and i still did not receive the battery....

Team,

Please refer my request - R[protected] raised on 15th Apr-16. I have bought new Panasonic window a/c on 30th Mar-16 in Chennai. Within 15 days, experienced fault in the remote and manual operating board..the temperature, mode and other options keeps on changing automatically without any inputs. Raised the issue with the customer care and it was attended by local technician..who confirmed its board fault and will replace...

Dear sir, i purchase a led tv 29 inch on 5/10/2013. Company given me 3 year warranty. My led panal is not working on 25/12/2015. They repaired/changed on 11 jan2016. Again led panal is not working. I write a complaint panasonic customer care on 1 may 2016. Till date they not send an engineer to check led. I complaint to panasonic they tell us this parts of led panal is not manufactur by company then. They not reply me about repair my led....

Dear Panasonic,

Please work on your customer handling as very poor services are there in many cities including Chandigarh and Noida. I have been to Noida service center few days back on the address mentioned on your website(i.e sector 27, noida) and no one was there to entertain finally I searched for another Panasonic service center in another sector 15, ''Shubham telecom" today I received my repaired phone back after 15...

This is regarding a complaint registered at your customer care on 1st of may 2016 vide ref no r[protected] against my airconditioner model no uc12pky purchased on 17/12/2013 from sound of music which was attended very fast within 2 hrs of call but was told about some problem with the capacitor and gas oil leakage which was promised to be serviced on pay by monday and an inspection charged was also paid to your authorise service agent named...

This is regarding my service request no. R[protected]. I have bought panasonic split ac after been told many lies by the showroom people.It has been only 2 months and the ac is not running now.So, at first i called the showroom people and they assured me for the repair as soon as possible.Then, they didnt send anyone to my place even after 2-3 days.After that again when i complained they told me that they have called the online number and...

I have submitted my panasonic eluga L 4g smart phone at panasonic service center for repair on 5th march 2016...and till now they say that my phone is under process ...they are missguiding me by saying on every call since 24th march 2016 that your phone will be given back in 6-7 days ...but after the period is over they just extend it to more 6 days ...i am fed up with it and now planning to complain in consumer forum......

This with reference to service call request no.R[protected] and r[protected].

The 1st complaint registered on 22.04.2016 but still ac is not in working condition and the local coimbatore service in charge (Mr. Raghuman ph no.[protected] is telling over phone the required spares (Timing sensor) is yet to receive from the concern panasonic factory.

I am really surprised that the reputed concern of m/s panasonic...

For Panasonic Mobile Phone that I purchased
Model - Panasonic Eluga Switch
Not even a month for the purchase of the said product, the internal defects damaged the entire working of the phone. The display automatically got washed away without any apparent reason.

Also, the earphones provided with the phone do not give good results and ironically the earphones provided were embossed with the brand name JBL.br...

Installed yc12rkyt3 - 1 ac yesterday. Room size is 12 x 12 feet. Indoor unit fitted about 7feet height. The bet is situated near the wall the ac is fitted. But the cool air from the ac is not getting to the bed. If the bet is put in the middle of the room. The cool air is not coming to the bed. The air is directly go to the opposite wall direction. When the swing position is lower, the air goes to the opposite wall and it the swing position...

Hi,

I called up panasonic customer service on 22nd april '16 and requested service for my 2 acs. Service request numbers are r[protected] & r[protected]. After calling me the next day and confirming that they will do the service on 30th april, they never turned up. When i called the panasonic customer service and enquired, i found out that the service station had falsely informed the company that the service has already...

Respected Sir/mam,

I have worst Experience with your Product & your Services. What type of Bloody Employes are working there.
I am Meenakshi Purchased a Cell Phone on 21/10/2015 and it was dead on 28th Jan 2016. I have faced lots of problem with your products. I am providing you all details mention Below:-
Customer Name:- Meenakshi
Modal:-Eluga S
Problem facing:- Cell Phone got a display and network...

Hi. I have ordered 3 ac (1t, 1.5t and 2t one of each. I cancelled 2t after facing issue with the first one and brought samsung) from pai international, marathahalli on 8th of april 2016. The one 1.5t was installed within 3 days as committed by pai. But after installation we observed the outdoor unit is making weird noise. We informed dealer next day of installation and they put the request to company r[protected]. Since that day one visit...

Dear sir,

I bought a panasonic air conditioner in the year 2013...within 2 years it was working fine but now now its not cooling properly. Panasonic service man came at home and after checking machine they found compressor is damaged. But our warranty period for compressor is valid for 5 years.

We called customer care toll free no in a regular manner but till now they not provided the spare parts of AC.br...