[Resolved]  Rana Cabs — Security Deposit Not Returned and Overcharged for State Tax and Tolls

Address:

Rana Cabs Chandigarh, Sector 47 C

I booked an Urban Cruiser Automatic on Rent from Rana Cabs Chandigarh from 07th July to 16th July 2023. I was asked for a security deposit of INR 5000 at the time of booking which is refundable after 15 days of returning the car. I obliged and paid them the security deposit. Then their scam began, after 15 days there was no initiation of refund or update about why it is delayed. I contacted them and they said it'll be done next 1 or 2 days. Days became months and now its 11th of September and still no refund received.

Due to the inclement weather conditions I was stuck in HP almost at the same place for 5 nights so the car was driven hardly for 1100 kms across 11 days.

Also their ETC TAG does not work. I had to pay DOUBLE TOLL IN CASH at 4 Toll plazas. The total Tax recipt for HP was of 1120 rupees and they have charged me 2600 rupees towards tax and toll fees at the begining of the trip itself.

Their representative J P SINGH is the biggest fraud and does not answer calls or replies to messages. Even if he does the reply is the same. Kal Ho Jayega... Check Kartay Hain.

Guys these guys are total scamsters and frauds. Nothing professional about them. Please use other agencies for your rentals. Thanks