SRS Travels Complaints & Reviews

On dtd. i have booked SRS online ticket from Davanagere to Aurangabad for Mr.Akram A. but amount we debited from by account Rs.1795.95/- twice and ticket also not booked i have several times send email to customer support but still my amount not reverted to me & i have tried contact no.[protected]/[protected] but i have not get solution

this type of support prove your service & support quality...

Today on this date[protected] while coming from Bangalore to dandeli Bus number KA-51 AG-0206 . From Dharwad carried 4passengers and from Haliyal carried 2passengers. Which he supposed not have done in this covid please do take immediate action....

Travelled on 25 Dec in bus no 5595 to Pune with 74 yr old mother and wife.
Regret to inform that attitude towards senior citizen is horrific. Despite informing your staff to get bus in slip road, the bus came on main road and mother was asked to jump iron rail to get into the bus. Your staff are a bunch of insensitive people having no responsibility. We were dumped in another bus and finally board the bus. She was on last seat and...

Goa to Bangalore bus on 26/12/2021. Arrival in Bangalore majestic anand rao circle is 6:30am as per ticket. But we are still in the bus only and driver is saying we ll reach by 9:30am also this is their usual time and management is printing the ticket wrongly...

Hi Team,

I am writing this email to bring you to notice the experience we had during our recent SRS bus journey.

We had a total of 23 seats booked on 1st dec from Shirdi to Bangalore. The timing of the Bus was at 05:30PM from Shirdi.

We had Wedding function in Nashik and it was raining the entire day on 1st dec, before booking the ticket we got confirmation from SRS travels that they can wait...

I suppose to board a bus at11.15pm on 20th December but bus arrived at 12.45am.
Bus was good condition and get stuck in between and spend 3 hours to get repaired. In between driver allowing other passengers who not booked the bus for his benifit...

One of the worst service, when I request the driver, no response.
Message received from SRS is pasted below 👇
I never recommend SRS to anyone
Dear...

Travelled davangere to aurangabad reaching timing is at 7but didn't reached at time 5hrs delay program was disturbed and driver response and staff response was worst waste of money didn't reached at time no use...

Hello, I had put 3bags for delivery in the srs travels from bidar to Bangalore on 16th Nov 2021. When I received the luggage this morning all the bags were drenched in water. This is really bad service what I got. The condition of the bags is really really bad, they are drenched in water and covered in dirt . Pls inspect this and make sure this won't happen again....

SRS travels did not giving the Parcel to me.
I have booked a UPS Battery on[protected] from Tirupur, Tamilnadu.
LR no: 140/14327.

I requested many time since 6 months, they not responding properly. Item is UPS Battery value Rs.30000. Please help me to return my Battery or Claim for this.

Thank you
regards
Harendra....

This person Dev bearing mobile number [protected] has committed me to deliver my good in rs 2400 now after picking the items he has send me the total bill of 4600 ..
This person never told me about this hidden cost
This is really unacceptable behaviour
I need my goods back....

Bus drivers allow anyone from outside to occupy vacant seats which is not identical to VRL. We the passangers really feel unsafe regarding our luggages. Please sort out this problem....

I had booked from Belgaum to Bijapur but at the time of riding the bus I had been informed that the bus will not go inside the Bijapur town and will drop at Bijapur by-pass and that to be at 3 am. If it would have shown during booking I should not have booked my ticket. Moreover, at the time of booking it was showing dropping time at Bijapur at 3.45 am. It is just cheating and harrassment. I had decided to stop travelling in SRS cheater....

KA42A1418 driver and his co partner is abusing me date 19/10/2021 traveling banglore to Pune .I requested them just wait 2mnt in dinner time bcs my sister child is new born baby we have to take care for that and someone come and she will go for freshup he abused we can't do like this we have to should off the door and until we came we not open what type of mentality of this .it is simple thing to understand...

After ticket booking while calling to Bus conductor, they even not attending phone and another time i will call number will be switched off and they leave the passenger by not pick uping and telling that you can go to another bus...

Hello team,

I have booked bus from Belagavi to Bengalore on 8/10/2021 timing 5:00AM ( KA51 AB6677) but is reached around 10:00 AM morning, almost 5 hours delay( most of the day)

I called to driver ( Sudharshan- [protected]) he spoke very rash and you people don't know how to behave with customer.. seriously this is very pathetic service I never gone through..

Please take a serious action on this....

Hello Team,

I tried booking a ticket from Sindagi to Bangalore on 7th of Oct 2021. During payment the amount was deducted from account and the ticket was not generated.
Journey date : 08/10/2021.
transaction date: 07/10/2021.
Amount 807.50

Regards,
Anil Kumar S K...

I have booked a ticket departing at 7.15 PM Bus from Hubli to Mumbai.
my wife was travelling alone and hence i had booked a single Lady ticket.
SRS Conductor allowed a Male to accommodate the next berth as he had not done the basic checks. How can SRS be such Irresponsible in Basic hygienic matters like this. we had to disturb the other passenger and help to Swap her single seat with the Male Passenger

the Conductor...

Worst experience in my carrier with srs travels the staff are irrespective and irresponsible they cannot contact me and I will contact 2 numers one number switch off another number not responding my call what the irresponsible staff my payment will be replaced soon u will not responding I will complaint srs main branch...

Iam ambuja I traveling gajendragad to Bangalore at23of August
The vehicle no is KA51AA5282during tickets booking we clearly mentioned
The dropping point is kalsipalyam of
Bangalore
But the driver dropped me at Anand Rao circle instead of kalsipalyam
It made me suffer more to reach my destination so I request that please drop us where we mentioned in booking details...

We are booked parcel on 21/07/2021 through srs travels and logistics from chennai Egmore to virudhunagar lr number 6/55068
Chennai staff said that parcel reached on tomorrow (22/07/2021)
I am waiting from yesterday till now we not received the parcel i miss my 30 lakhs government order...