Standard Chartered Bank — Delivery of debit card

Standard Chartered Bank — Delivery of debit card

H Hadop Nov 21, 2021 Nov 26, 2021 This thread was updated on Nov 26, 2021

Requested for delivery of debit card.i was told the card will be delivered in 4 working days and waited for 4 days after that I asked them the status but no response and then called helpdesk and they told that th card went to office address(I requested for home address only but somehow the bank missed it took office address as my delivery address).so requested them for redelivery to home address but it took lot of time from them to respond and finally they dispatched card to home address but I told them that I will only accept the card only if it reaches by 3 PM next day but it dint reach and I told them that I will not accept the card Lost lot of time in calling the helpdesk Finally dint accept the card worst experience Was this information helpful? No (0) Yes (1)
Standard Chartered Bank customer support has been notified about the posted complaint. Verified Support Nov 24, 2021 Standard Chartered Bank Customer Care's response Dear Valued Client, We understand your concern regarding status of your Debit card request. We note that you have not mentioned your account number. We regret to inform you that in absence of your account number we are unable to verify your account to enable us to resolve your concerns. We request you to mail us at head.[protected]@sc.com with your complete account number along with your query from registered mail id to enable us resolve your concerns. Thanks and Regards, Standard Chartered Bank Nov 26, 2021 Updated by Hadop Many times spoke to phone banking but still the phone banking people were lazy to resolve the issue.check the bank account linked with mobile no [protected] and get back to me on the same no incase you require further details on the same
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