[Resolved] Standard Chartered Bank — Illegal tax (trfd) charged on credit card payment
D
deepaktondle
from Noida, Uttar Pradesh
Address:
411033
Website:
ibank.standardchartered.co.in
Hi,
I have been applied an extra tax (trfd) of 914.95 on my credit card payment still i paid the bill on due date. the due date for my credit card payment was 1st dec 2016 and i paid the bill on the same day still the bank has charged me the extra tax on the payment. i am not understanding why the bank has charged me this tax as i have done my payment on the due date. can you please help me out in this situation
Was this information helpful?
No (6)
Yes (31)
Jan 16, 2017
Complaint marked as Resolved
Standard Chartered Bank customer support has been notified about the posted complaint.
Verified Support
Dec 14, 2016
Standard Chartered Bank Customer Care's response Dear Team,
We regret to inform that in absence of the credit card number and customer details we are unable to verify the account to enable us to resolve the concerns. Hence, we have close the complaint in our end.
I have been applied an extra tax (trfd) of 387.84
on my credit card payment still i paid the bill on due date. the due date for my credit card payment was 12th dec 2021and i paid the bill on 11th dec 2021 still the bank has charged me the extra tax on the payment. i am not understanding why the bank has charged me this tax as i have done my payment on the due date. can you please help me out in this situation.kindly help me its urgent
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
on my credit card payment still i paid the bill on due date. the due date for my credit card payment was 12th dec 2021and i paid the bill on 11th dec 2021 still the bank has charged me the extra tax on the payment. i am not understanding why the bank has charged me this tax as i have done my payment on the due date. can you please help me out in this situation.kindly help me its urgent