I am employee of Railway and My saving cum salary account is in syndicate bank samastipur branch, Bihar. I am facing lots of difficulties and unable to use online, mobile banking facilities. I visit the branch 3 times but issue not resolved, also no proper response given by the bank staff i feel the rude behaviour by the staff.
So, i applied for No dues certificate to change my salary account to another bank bcz NOC is required by the employer. Lady bank employee advised me to come next day. I went to bank next day but NOC not issued by the bank and told me that there is no provision for issue of NOC.
Customer's harassment by the bank is not appropriate.Hence it is requested to may kindly do the needful and resolve my issue on urgent basis.
Thanking you
Sarfaraz Alam
A/C- [protected]
Mob- [protected]
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