[Resolved] Toplite Holiday Goa — Unauthorised charges of membership

Krishma Dhiman

Dec 9, 2021

Address:

Toplite Holiday Goa, Neelam the Grand Hotel, Arpora, Goa

This company manupulate us to join their membership with fake papers and when we asked them to cancel membership amd refund our money they charges 22500 in terms of 18% gst .Then we asked them to gave reciept of charges they refused snd said they mail us and in mail they don't provide any gst charges detail in fact they said that its our will to charge cancellation fee and there is no mention of Gst charges. In terms of Gst they fooled us and take our money.

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Apr 15, 2022

Complaint marked as Resolved

Verified Support

Mar 15, 2022

Toplite Holidays Customer Care's response Thank you for contacting "Toplite Holidays".
Dear Sir/Madam,
Thanks for your kind chat on forum but on what basic are you complaining that the contract papers our fake if you are a member I'm sure you must be aware that its a contract which is read and signed .Its clearly mentioned Non Refundable Non Cancelable.
Secondly we cannot find your details please drop in a mail with TP ID and contact the team.
Thanks & Regards
Toplite Holidays