Voltas Complaints & Reviews

Sir,
Although complaint no. [protected] is registered on 10 April 2023, technician NIRMAL KUMAR is reluctant to attend the complaint. Everytime I got the message "Technician is started to your location" but the tracker provided in the message shows his location somewhere else attending his private complaints.
Also, the technician NIRMAL KUMAR is incompetent because his repair work was not working till now.
I also get...

I have purchased voltas grand cooler 3 year back .In every season it's motor got faulty and I have to replaced motor . 3 motor I already replaced and now again getting same problem and people of your service centre not even able to arrange a service person to service the cooler . Today's is the 4th day of complain and no one come to check what is the problem. Pathetic service experience with voltas....

Dear Voltas Team,

Almost 29 days has passed and still I have been waiting for my air condition to be Cooling issue from Voltas service centre, the Many Dsc Delhi concerned person are extremely unresponsive and irresponsible towards my issue.In these 29 days I have called them numerous times and also send them back to back mails but all in vain. I have received dates after dates from them but no solution at all which is extremely...

Almost 29 days has passed and still I have been waiting for my air condition to be Cooling issue from Voltas service centre, the Many Dsc Delhi concerned person are extremely unresponsive and irresponsible towards my issue.In these 29 days I have called them numerous times and also send them back to back mails but all in vain. I have received dates after dates from them but no solution at all which is extremely frustrating. Below are the...

Dear Voltas Team and To the responsible staff related to this matter,

Greetings for the day.

I am writing regarding my dissatisfaction with the service Request ID: [protected] dated :[protected]. I am still facing issues with my Premium Voltas AC unit 2.0 ton, and it has now malfunctioned many times due to gas leakage, and is not cooling at all.

I would like to remind you that during the last...

HI Team,

22Mar2023 I have raised an AC service request and against that request a respective engineer from VOLTAS came and examined the AC on 26Mar2023 and stated that there is internal leakage in the AC which needs to be replaced.

He said that he will file the complaint and raise a request for a new component.

But till now I didn't get any response from the VOLTAS engineer or from the VOLTAS...

Mein abhi last month 16 /4/23 ko voltas mein complaint register Kari thhi for not cooling jiska SR No [protected] hai, After complaint 20 days ke baad to repair karke gaye aur yeh 15 days bhi sahi se nahi chala.I m facing same issue of not cooling today.I m reopen complaint today and request to voltas plz repair properly....

Dear All,

I would like to lodge a complaint regarding the poor product/service quality of Voltas AC R 32 Inverter Technology.

I am writing this with extreme displeasure of your after sale services. I have bought this AC in 2019 and had regular services. On 13th April, 2023 has started facing the cooling issue have lodged the complaint on 14th April, 2023 to customer care, however they didn't picked the call,...

I purchased a Voltas 1.5 Ton 3-star split AC on April 22, 2023. It was installed on April 23 and the AC stopped working from that day itself. After raising a complaint - SR [protected], the technicians from Sri Raja Rajeswari Air Conditioners (Kukatpally, Hyderabad) visited on April 30 (after a full week) and none of them had any knowledge as to why the AC was not working. After 8 technicians visited, they said there is gas leakage in the...

I purchase a air conditioner Date- 17/5/23, Not working after install company hope they don't understand any problem, they say to change pcb
I don't Change pcb because, I have not used the item.
I am talking to voltas service center they are not responding they are taking pcb, i will not change pcb i have not used the item. I need a replacement.
Please take this matter, and kindly respond this replacement as soon as...

Hello Team,
Not sure if this complaint will reach out to the Senior director or not. But this is to inform you that voltas customer service center is providing a worst service. Its been a 40+ days team haven’t fixed the issues yet. Sandesh from Mangolpuri bransh Phase 1 is not giving appropriate answers to the customer and his way to tackling the issues is worst ever. I would urge the Viltas CEO to hire skill full people instead...

Hi Ms Gauri,

Service Request Number:-[protected]

Service Center: Voltas center Noida

Service Center Number: [protected] (Himanshu), [protected](Vishal)

I am helpless to resolve this issue. No one is responding to my complaint. Try to call call center, Himanshu [Team leader, Voltas], Voltas center Noida Mr. Vishal [Team leader, Voltas], but no one's is picking up the call or nor responding...

Almost 40+ days has passed and still I have been waiting for my air condition to be serviced from Voltas service centre, the concerned person Mr. Rudradev Chattopadhyay and Mr. Subhash are extremely unresponsive and irresponsible towards my issue.In these 40 days I have called them numerous times and also send them back to back mails but all in vain. I have received dates after dates from them but no solution at all which is extremely frustrating....

I logged a complaint on 12th Apr'23 regarding Voltas AC is not cooling properly. After multiple calls, . technician visited my home and filled gas without checking leakage.

After a day, again I faced same issue. Instead of checking issue properly, service centre ( Jay Refigeration Centre, Bharuch) closed the complaint without my consent.

I dropped several mails/connected to voltas customer support but no...

I bought inverter split ac 1.5 ton on 1 march 2020 from Shiv electronics, Kirari Chowk. On 20 April 2023, a complaint was lodged for the problem of not cooling. Voltas tecnician aakash came on 27th April. After checking he told that all the parts including PCB are correct. R 32 has filling. He took a visit charge of Rs.590. After that, despite complaining several times, the tecnician talks on the phone itself and cancels the service request...

I, Priyanka Roy bought a voltas split AC (183V Vectra Prism 1.5 Ton 3 star) on 21st April, 2023 from Khosla Electronics, Axis Mall, Kolkata. The same while being installed on 3rd May, 2023 was found to have a manufacturing defect and not properly working as indicated by the voltas represntative hence a servicing was requested. Today, dated 4th May, 2023 the service representative came by to diagnose the issue and found a broken part in the...

Order #[protected]
Purchase Order Date: 06/04/2023
Payment Date: 11/04/2023
Material Received date: 21/04/2023

We had placed and order for two machines for cassette ac and in which one which received was used one. The payment was done fully and we did not expect this kind of service from a brand like you. The issue was resolved by replacing with alternate machine.

Now we have lost the trust...

Sir/Ma'am
I bought a split inverter AC R32 of your company on 17th of May 2022. Recently I got it serviced and it was found that the air conditioner was not cooling properly. Another technician visited us after that and he repaired it but it was not working still.
I made complaint about the same but the service has been postponing the service for the last week. They just sent a technician and he told me that the machine will...

I purchased a new Voltas Split AC which stopped working in 2 week's of time.
I raised a complaint on 27-April (Req # [protected]), the technician visited on 29-April and informed that the board needs to replaced. I am in continuous touch with Voltas Customer care team as well as service team but not receiving any update on when the board will get received and when the AC will be repaired. Every time I call, the only response I get...

Dear Sir/Madam,

I am writing this letter to file a complaint against TATA Voltas regarding the non-compliance of the Annual Maintenance Contract (AMC) for my Voltas AC.

On 16 Apr 2023, I contacted the TATA Voltas customer care center regarding the malfunction in my AC. I was informed that my AC would be repaired on 17 Apr 2023. However, despite several follow-ups, TATA Voltas did not repair the AC on the promised...