I have booked a ticket for 29 dec in indigo and i have paid 6115rs but the ticket hasnt been booked and amount has been debited and yatra support is not responding, kindly resolve this ASAP
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Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
We are sorry to hear about the issue you faced while making payments on our portal.
In order to check if the amount has been charged, we request you to send us the following information.
Date of Transaction
Payment mode (Credit Card/Debit Card or net banking)
Bank Name
Amount Charged
Transaction reference provided by bank
Email ID (Used while booking)
Please send us the above details along with your latest bank statement in a PDF format.
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Greetings from Yatra.com!
We are sorry to hear about the issue you faced while making payments on our portal.
In order to check if the amount has been charged, we request you to send us the following information.
Date of Transaction
Payment mode (Credit Card/Debit Card or net banking)
Bank Name
Amount Charged
Transaction reference provided by bank
Email ID (Used while booking)
Please send us the above details along with your latest bank statement in a PDF format.
Regards
Yatra Care