ZoomIn India Complaints & Reviews

I have paid through amazon pg and the payment is done with both amazon txn id and zoomin payment id, but order no not generated.
I have already complained through zoomin helpdesk still not a single mail not a call got from them.

Payment done on 10th of june and complain registered also their help desk.

Amazon pay id: p[protected]
Zoomin id: tr-8611e3a3ab9193d4
Date: 10 jun, 2018br...

I have placed an order# zin1-efjwtjyg for a "photo book of 6x6 - 20 pages" to zoomin on may 18 2018, and paid total amount of rs 174.64 through pay tm.
It was supposed to be delivered between may 24 and 26. Unfortunately, when it was not delivered in said time, i checked the status on their portal on my login and found that the order is cancelled due to payment is not cleared. Please note, before cancelling they did not contact me...

I have placed my order on 31st may 2018 by zoomin app and payment has been done of rs626.58 by boi bank account, payment has been deducted from my bank account but i did not get my order id. I have ordered two products from your zooming app. This is very unprofessional behaviour. You are cheating your customers. Look after this matter as soon as possible. Refund my money or deliver my both products as soon as possible.
Thanking you....

I tried to order a photo book on 25th may 2018. I did payment of inr 409.60 twice once through amazon pay and other time through paytm. Both time money deducted but order not placed. I tried contacting zoomin helpdesk several times no response. There is no contact number of zoomin site where i can contact them. This behaviour is unprofessional and i need my refund. Please do so as soon as possible....

It is found that the time schedule given to the customer at the time of placing order is not maintaining. Neither your Customer care nor the courier company (Delhivery.com) is responding on the several calls from the customer. Please look into the matter. Previously it was maintaining but nowadays the courier company is became careless. You should find out an alternative....

I have ordered products with you on 18th may 2018. The estimated delivery date was 21st May 2018.

I see the product which was to be delivered via courier service, is been cancelled, without my notice and dodnot receive any call from curiour person. i have already raised a request via mail and feed back.

I have still not received the product from you. Kindly request you to look in to the matters and process the...

I'm not able to end trip as the lock was not working. I am already charged rs 15 even though I used cycle for less than half an hour. This is shear exploitation of the customers. My booking details are as follows:
Cycle number: 102944
Booking time :around 6:45 pm
Ride time: approximately 20 minutes.

Please resolve the issue ASAP and initiate the refund....

Date of pick up : 22nd mar'18
Date of return : 26th mar'18

This is regarding to the complaint ID : 777394.

We have booked zoom car – TS07 UF 3977(Booking ID : JPS21119) for almost 3 and half days.

While taking the vehicle from pick up zone, we found that the car is partially damaged and the tyres are also worn out badly.
We clearly mentioned those issues in the check list before...

I have ordered 2 albums and was checking my order status regularly.. When reached my city i didn't get any call or notification and my order didn't reached the given address.. Without informing me any giving any call they took back my order and now i'm trying to contact your website bt no correct contact number is there.. Kindly return my order back to me.....

I had placed an order with zoomin on 16th march. I payed through freecharge. My amount was deducted from my account by i did not get any order confirmation. I have tried to write to zoomin for several times but i did not get any response. I don't understand this unprofessional behavior. Lyk cheating on customers must be the values of this company. Seriously frustrated....

Hi,

I have placed an order with zoomin on 2 dec 2017 with order no zini-rpy1srty of around 68 6*8 and 39 8*10 photos with order costing 3044 rs. Almost half of prints are like where head is missing or important part of photos is cut. I made a written complaint which they responded as "sorry for relay of photos" to my surprise they didn't even check for what i have raised a complaint. Now even follow-up they are not responding.br...

Order number zmp1-hu6lywdm placed on jan 2 and delivered on jan 6.
Extremely poor quality photo album. Details below:
1) one picture is cut and has half blank in it.
2) quality of pictures not proper. Most of them are hazy.

Raised complaint #634972 with zoomin india helpdesk on jan 6 but received no response till jan 15.
Sent out multiple reminders to them but did not get any response.
Raised...

Hi,

I have placed below order on 2nd jan
Order id: zmp1-1pwffsuo
Calendar (6x6) - desktop 1 299.00 299.00
4x6 matte 37 6.00 222.00
4x6 matte 37 6.00 222.00

Out of this i have received only one set of 37 photos. Remaining photos are not received but its trackingid's (Fedex[protected] status is delivered.
Not sure what has happened. I have made payment for 37+37 photo copies...

Awb number[protected] & order no. Zmp1-71chcscp
The above mentioned product is wrongly delivered to us.
We got someone else's order delivered instead of ours.
Can you please check and deliver our order asap?

Wrong item has been delivered to us
Awb number[protected] & order no. Zmp1-71chcscp

I don't understand why we need to write a larger complaint? And why will shorter complaints...

I placed an order for a photo book on 7 dec 2017. Order id is zmp1-8jtcvlr5.. Payment already done. Photo book is not shipped yet after 4 day of order placed.. Showing processing. Plz ship it soon. The person birthday is coming after 2 days. Now it's getting frustrating. I[censored] not able to ship it plz inform me. And refund my payment.. Do reply atleast please.....

My order no. Is zin1-nguegnen and my order is still not delivered. Its been more than 10 days from the day of order and i am not getting any update from customer care. The person birthday is gone now just because it was not timely delivered. Kindly refund the amount or atleast give me the status.

It is frustating even though the order was prepaid....

I order 8×8 metal print but i received 6×6 plus the photo is cropped for which i paid 560/- of amount. Highly disappointed with the team n the company i wanted the original product to be replaced with the defected order asap. This is the second time happening earlier i was promised that this is not repeat in future but company does not value it's customer who invest there hard earn money in there company.

Contact me on [protected]...

I have ordered two products with you on 18th november. The estimated delivery date was 27 nov.

I see the product which was to be delivered via courier service, is been cancelled, with out my notice, i have already raised a request via mail and feed back.

I have still not received the product from you. Kindly request you to look in to the matters and process the same as early as possible....

Paced a order zin1-72ddmutj on sept 11th 2017 of classic frame 5*7, which was suppose to be delivered by sept 20th. I had done online payment of the complete amount.
There is no response from zoomin on the product delivery. Worse they dont even have a proper customer care who responds to issues. The is abo[censored]e silence from them. Only way we can contact them is through email, they do not have a helpline number.

I feel...

I placed an order almost a week ago. I first received an auto generated response stating it will be desptached as per schedule. Then i received an email from zoomin saying have a system issue, because of which they will ship the order with a delay of 2 days. It has been 4 days now, but there is no status update from them. There is no reply from them on my service requests, and there is no customer care number for me to call on and check....