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ZoomIn India Complaints & Reviews

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Last updated Mar 6, 2024
Complaints 280
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42
Unresolved
238
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ZoomIn India reviews & complaints page 12

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S
sisir mohapatra
from Siwan, Bihar
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about the product which I received

Address:Sundargarh, Odisha, 769008

I ordered a product that is a collage print. The order id is - zin1-v63owxbi. The print is got is fine but it was packed in a brown cardboad type of material. And inside was also a hard carboard. The particles of that brown board has been stick to the photo print for which the photo is not clear. Even i tried to rub with hands and cloth, but it is not going. I wanted to fram the photo but i cant because of that particles. What to do. Please...
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A
AishK
from Ernakulam, Kerala
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photo book and magnet non-delivery

Website:www.zoomin.com

Hello, i registered a complaint with you guys regarding non-delivery of my order zin1-6xni2udq which i placed almost 10 days ago. But there's been no response from your end and it's been more than 24 hours since my complaint. This is very irresponsible of you guys. I'm a regular customer but this is the first time i'm facing this issue. This is very disappointing! The photo book was supposed to be a wedding gift and the wedding is tomorrow....
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A
Anuankit
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delivery status for photo book ordered on 27th aug

Address:Pune, Maharashtra

Hi team,

I have placed one order on 27th aug for a photobook, my order number is :-zin1-3g3zbnk6. I did not get any email/sms regarding delivery status. I am not able to track my order even. I want my order to be delivered till 21rst aug since i am leaving this city on 1rst sep night.
Could you please make it delivered till 31rst/1rst sep morning, this is really urgent for me to get this order by these date.
br...
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S
Sur agarwal
from Vikasnagar, Uttarakhand
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book of 20 photos

Address:Bijnor, Uttar Pradesh
Website:Www.consumercomplaints.in

Sir, i have ordered it around 5 days before n filled many complaints as well as i don't get my tracking no. And the order status is showing shipped from last 2 days but still the order has not been delivered.
Please let me know till when the order will get delivered or my tracking number so that i can track my order
My order id ""zmp1-mh2swhhc""
My email i'd is - [protected]@gmail.com...
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P
Pankaj Singhi
from Mumbai, Maharashtra
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flip book

Address:New Delhi, Delhi, 110085
Website:Zoomin.com

Hi sir,
I have booked a flipbook on 13th aug with order i'd number zin1-nkjcswb7.
The website shows that it is arriving on 19th august i. E today, but if i track the item it is still in mumbai, lower parel.
Sir it is very important that i receive the product today.
Kindly tell me the correct status and what should i do to get the product today.
My details are mentioned below
Name-pankaj singhibr...
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K
kunal_sharma
Jul 1, 2022
This thread was updated on Jul 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product not delivered

Website:zoomin.com

My order was in transit since 14th august via fedex. Today when i tracked my order progress it displayed that it has been delivered already. Although i have not received any order from the respective delivery partners and the website. It was needed on urgent basis. Kindly resolve this on priority basis as it has to be presented to someone on their birthday. The urgency of the delivery is understood by the fact that i have been tracking it...
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S
sampath kumar.v
from Bengaluru, Karnataka
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about regarding late payment

Address:560068

Hi team,
I would like to inform you that i am getting a call from you people which i ddn't pay personal loan for past 7 months due to my personal issues and i am not able to pay as of now due to some personal issues as i said i will pay with in 2 months i am planning to pay accordingly 10k per month but i am getting torch er from you are concern team which is they as torcherring my parents. They are unable to now i am so pissed up...
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Address:Kolkata, West Bengal, 700156
Website:zoomin

My order number : zmp1-cmwediv7 was placed on 9th july and its showing status as shipped on 11th july. But i have still not received my product.
This is the 3rd time i am complaining for the same product for not getting the delivery.
Before this, i have received all my product deliveries on time. But this time its different. The purpose of ordering the product will not get solved.

Please try to deliver it asap...
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A
Akhil Ranjan Sahoo
from Delhi, Delhi
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16"*16" canvas photo frame not delivered even after 12 days

Address:Jharsuguda, Odisha, 768201
Website:www.zoomin.com

Sir/mam,
1.I have booked a 16"*16", "mounted"type canvas on 21st May'17 by online payment of 1588.94 through IDBI bank.That was a debit card pay.after booking i got the expected delivery of the cavas frame is 30th May'17.I have checked twice or thrice in between that period (21st-30th May) for delivery update.it was showing only "processing".in last 2 orders i have received the items in 2 to 3 days just after booking. But this time...
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A
aram201
from Shoranur, Kerala
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Customer care number provided are non existent

Address:Mumbai City, Maharashtra, 110010

I am trying to get in touch with zoomin help desk regarding an order placed by me. The numbers available on the net are all false. for eg. the number [protected] belongs to another website. Similarly the toll free number [protected] is also non existent.

The company site says that there is no option to cancel or modify an order.

This amounts to cheating the customer.

A very untrustworthy organisation....
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D
Dipali Srivastava
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Not getting proper solution

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi,

I have ordered a 6*6 calendar and did ONLINE payment also on 14 Dec, I was connected to 3-G network but I was facing issues in uploading of photos. I raised this concern with Zoom in support team on 16 Dec and cancelled my order on 17 Dec.
But it is still showing pending and still uploading the photos.
Please help me in cancellation of this order and getting my refund.
Order id: ZMP1 - 1Y8L71GXbr...
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A
abhi6671
from Mumbai, Maharashtra
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No response for bulk order inquiry

Address:Mumbai City, Maharashtra, 400072
Website:Zoomin.com

I have raised inquiry for bulk order but there is no response from Zoomin and this is not the first time it is happening.
Earlier also I tries contacting them as we have requirement for our corporate gathering and also wanted to share it with our clients but that time also there was no response from zoomin.
I guess this guys are least interested in services,...
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V
Vidisha Singhania
from Nagpur, Maharashtra
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Photo Book offer, Website technicalities

Address:440033
Website:www.zoomin.com/in

None of the customer care numbers work.

Zoomin creations after completion can't be saved. If the payment fails for some reason, I have to make the entire photobook again from the very start.

Offers clearly mentioned and valid can't be applied. Where naturally, I would want to speak to a customer care executive, but none of the numbers provided on other search engines work. I feel bad that such a great product...
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Address:New Delhi, Delhi, 110041
Website:ZOOMIN

My self kamal i was using zoomin site of making a personalised photo book and mugs etc... and i am unable to sign in with my registered email id. my email id is [protected]@gmail.com. but when i tried to sign in,, it show invalid credentials even i have already ordered for printbook.. than what is the issue.. please rectify this error as fast as you can,, sothat i may sign in with my email id.. i will be highly obliged of you.. thanking...
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A
astha s
from Pune, Maharashtra
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Pages torn out and didn't receive the gift wrap

Address:411057
Website:www.zoomin.com/in

Hi team,

I have received the order, but i haven't received the gift wrap for which i have paid 70rs extra.
That was a birthday wish.

I request you to please deliver the gift wrap too.

Also the pages are not properly attached in the photobook.

Request you to provide a new one or replace the received book with proper photobook with all the pages properly attached.
br...
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K
Kavita Dalmia
from Mumbai, Maharashtra
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Item to be delivered has been lost

Address:Mumbai City, Maharashtra, 122016
Website:zoomin.com

Hi,
I placed a photobook order on 3rd oct and in the tracking status it shows that it has been delivered on the given address on 6th oct via fedex. Now, the receiver has not received the shipment yet. It was his birthday yesterday and i have been following up with fedex for weeks now. But all i get is that they are investigating it which is not the solution to my problem. Yesterday they tell me to contact you! So here i am! This is...
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A
AditiSingla
from New Delhi, Delhi
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No order status even after 10 days!

Address:Gurgaon, Haryana, 122010
Website:zoomin.com

My order id is ZMP1-1MXCOFYY. I had ordered it on 1st of september 2016, but even after 10 days i dont have an update on the status of the prints. I dont understand why it is taking so long to deliver 30 prints!
I wanted the prints on priority by tomorrow but they fail to deliver it. Their website says that they process the order within 2-3 business days but its the 10th day today and there is still no update from them!
Pathetic...
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P
Pawanmahe
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Wrong tracking details

Address:Mumbai City, Maharashtra
Website:zoomin.com

I ordered a product from zoom in on 28th august. Order id for the same is zin1-vygbtf5z. When i tried to check the tracking details updated with it (Delhivery-surface - s[protected] i could see according to tracking details order has been delieverd to mumbai on 31st aug. Address i provided with the order is from gurgaon (Haryana). When i approached to courier company and the customer who received the consignment i found that he received...
+1 photos
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S
swaroop ambarker
from Bengaluru, Karnataka
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Is zap exist really, will we earn from this??? Car reregistration for zap

Address:560038
Website:www.zoomcar.com/bangalore

Hello team,

I just got to know about zap & it's really very interesting concept, really appreciate it.

I want to register my car for zap as i have cash and i also need loan assistance & also i want to know how much approx i'll earn in a month for one car if i leave it with zoomcar for entire month 30 days. Please arrange a call back and get me the related support. Please call me as soon as possible i want to...
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M
Murarirungta
from Surat, Gujarat
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Not deliver a product

I had still not get the product which i ordered on 1st aug.. And no status is given by the company..
My order no:-zin1-4nd7tfby, via, post: em[protected]in is this..
This product i had been chose for b'day gift but thiz company nt delivered the product on time...
So i want my money back..
And the toll free no. Is also wrong which is on their site.....
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