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Amazon India Complaints & Reviews

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Last updated May 28, 2024
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Amazon India reviews & complaints page 13

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K
Kasun95
Sep 9, 2023
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Online business

Address:U.S.A. aamazon,Rebet mail.

We gave rs.140000/= sri lnkan rupees for rebate mail online business.on the way we couldn't to log this mail before our withdrawal.in this time our acount current balance is Rs.274, 665.76/= in sri lankan rupees .so please help us to withdrawal our money to my bank.....
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Madan Gopal M
from Bengaluru, Karnataka
Sep 9, 2023
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Savya Office Chair

Address:Kalyan Nagar Bangalore

Dear Sir, My Name is Madan Gopal, i am using a Amazon account past 3 years with the mobile number [protected] and [protected].

Now i have ordered one item called Savya Office Chair order number-#[protected]. from Amazon and in Amazon there is a Rule that for a product there will be 7 days of replacement if the item is defective, also after that replacement, if there is a defective With the same product then they will...
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G
gupta_uppala
from Hyderabad, Telangana
Sep 9, 2023
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Product is not delivered and customer care is not supportive

I have ordered multiple products with Amazon on 22nd Aug 2023 and 2 products were scheduled to deliver on 24th Aug 2023. But on 24th Aug 2023, i've received only one product instead of two with a confirmation of both the products are delivered. immediately contacted with Amazon customer care being informed that investigating is initiated on 28th Aug 2023 with a second approach to customer care. Since there is no response from Amazon till...
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U
uvaish41
Sep 8, 2023
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Return of laptop and refund of money

I ordered a HP 14s, Ryzen 5-5500U 16GB RAM/512GB SSD 14-inches
(35.6 cm) FHD, IPS, Micro-Edge Display/AMD Radeon
Graphics/Alexa/Win 11/Backlit KB/Dual Speakers/MSO
2021/1.46 Kg, 14s- fy1003AU, Windows 11 Home |
B0B58VN76J ( B0B58VN76J ) laptop on 7 August, 2023.
It was delivered on 8 August, 2023 and when opened the packaging found that screen has damage. There was a line on the screen and I put the replacement...
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A
Aarun77
from UDUPI, Karnataka
Sep 8, 2023
Sep 9, 2023
This thread was updated on Sep 9, 2023
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Product not delivered but received mail saying the product was delivered

I had placed an order on September 5 2023 and the product was supposed to be delivered today September 8. I received an email stating that the product was delivered, but I did not get any delivery.
Order ID:[protected]...
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I purchased a gift card of Rs. 3000 on 21st July, 2023. Order no. is[protected]. There was an offer that if I purchased an Amazon Pay gift card worth Rs 3000 and more, I would get Rs. 100 cashback. But I didn't get that cashback. I have a complaint to the customer care 2-3 times. Every time they told me that that have raised the complaint and would get resolved in 7-8 days working days. But neither did I get any cashback nor any...
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M
Mlyiushi
from Udaipur, Rajasthan
Sep 6, 2023
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Complaint against Amazon for non-refund of order bearing no. 402-0501478-2145904.

Address:Udaipur, Rajasthan

Complaint against Amazon for non-refund of order bearing no.[protected].

Sir/Madam,

I am writing this to lodge a complaint against Amazon India for not refunding my order despite repeated requests.

I had ordered below mentioned product,
(1) Ultica Fab Velvet Curtains for Door 7ft Set of 2 | Emboz Panels for Home and Office Decor | Eyelet Grommet Curtains for Living Room Kitchen...
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S
Simz03
Sep 5, 2023
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Refund on the money I sent

Good day, i requested a refund on the amazon platform to get my money back but they refuse if i don't pay 16K to finish a order, i explained that i sent them all the money i had and i can't finish the order but they refuse to refund me or to let me withdraw the money on the platform, please help me, i really need that money back, please...
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V
Vivekgodzila
from Visakhapatnam, Andhra Pradesh
Sep 4, 2023
Sep 5, 2023
This thread was updated on Sep 5, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

25499 Nintendo switch fake product delivered

On 23 Aug 23 have ordered Nintendo switch ver 2 from Amazon india. On 31 aug 23 the product was delivered to me without taking the otp . The delivery boy ran away. After few minutes the otp message came to my mobile and the product was showing delivered on Amazon mobile app. Immediately I opened the product and found piece of clothes, at the same time I complaint about this to customer care. They asked for 4 days of investigation time. Post...
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V
VEMURI ARAVIND
Sep 4, 2023
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Warranty claim issues on ac

Respected,

I was ordered an AC from amazon india on 30-march-2023 and it got delivered on april 3rd - 2023 from august 3rd week onwards my ac was not working i was raised the complaint about my ac was not working to amazon and they are not responding its been already 15 days, can you please take necessary action....
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V
vikas989
from Mumbai, Maharashtra
Sep 2, 2023
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Regarding zomato coupon

Address:Second Floor, Safina Towers, Opp. JP Techno Park, No. 3 Ali Asker Road, Bangalore – 560 052.

This message is regarding a coupon buy from Amazon for a Zomato gift card of 250 rs. When I applied it on Zomato it showed an error message that the coupon was already used. Zomatoo customer care not helping regarding this not even Amazon customer care helping - the order number is[protected]....
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H
from Hyderabad, Telangana
Sep 1, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint regarding wrong pickup made and not authorised by customer to lift verification of return pickup

Address:Hyderabad, Telangana

Hello,

i have a product from amazon services as i requested for refund and return service of the product. amazon has picked up wrong item for return with checking the product and have raised a complaint regarding this to service agent explaining them whole scenario and they mentioned they will be helping me out by sending back the product and pickup the actual product but now they say we have issued the refund and we cant...
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R
Ragini CRM
Sep 1, 2023
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Missing item in packet

Hi,

I have already made complaint regarding missing phone from parcel. But after taking one week time Amazon failed to provide satisfactory response. And this is really surprising that instead of takings strong action against this mischief Amazon is telling me that they have delivered the product. I am sure no investigation has been done Anyway I have gone out of the protocol to record footage from my office when opening...
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A
AARYA VINOD KHANDARE
Sep 1, 2023
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Haven't received refund of three orders yet

Order#[protected] from this 2 items were returned,
1. Van Huesan Women's solid regular fit tshirt red (amount 460/-) and
2. Van Huesan Womens Plain Regular tshirt Navy (amount 404/-)
the total refund was supposed to be 864/-

another order refund is pending
order#[protected]
The Souled Store Superman tshirt (amount 629/-)...
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S
SandeepGoyal74
from PANIPAT, Haryana
Aug 31, 2023
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Refund not received even product has been given back to amazon

Address:GOYAL HOUSE, 9-A, OLD SHANTI NAGAR, MODEL TOWN, PANIPAT

Sir I have ordered for a mobile cover on 01.06.2023 and received order on 05.06.2023 by paying Rs. 160/- But as I opened it was not as per order because order was for blue colour and it was of pink colour So I requested to refund back the order and on 06.06.203 I returned it to the courier boy and waited for refund but not got refund of my money paid. When I contact on your customer-care they told me that the product is not received to supplier....
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M
MinnuPawar
from Mysore, Karnataka
Aug 30, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong product delivery and denying for refund

Address:Bangalore

I had ordered Redmi 9A mobile phone a month back through Amazon application by making an online payment of Rs.7, 990. Then instead of mobile phone I had received Women Handbag and I had informed the support team immediately and they asked me to return back the order which I had received. Few days later when I contacted the team said the order I had placed cannot be replaced and they will initiate the refund only and I agreed for the refund...
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A
Aruna_83
from Bengaluru, Karnataka
Aug 27, 2023
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100/- cashback not received though I followed the T&C

Dear Sir/Madam,
I have done my Jio mobile Recharge for Rs. 666/- with platinum debit card but 100/- cashback not credited
As per Amazon offer period 11th Aug 00Am to 11:59 pm I have done recharge but Rs. 100 cash back is not credited.
Amazon Customer care informed me that the card has used earlier for other order which is out of the current offer period. I have requested them to issue the cashback as per the terms and...
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S
shariahyusuf03
Aug 27, 2023
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Refund not issued for bathmat

Started a refund for
Lifekrafts Polyvinyl Chloride Experia rubber mat
Size: 88x58 Cm
Colour: White 88x58 Cm (Accu-Pebble)
But it is showing Return pickup verification failed, even though no one even contacted me.
Refund process is not proceeding now and my 800 rs is stuck.
Order date

07-Aug-2023

Order #

[protected]
Pickup Tracking ID:br...
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Address:Ghaziabad

My an order[protected] get cancelled by delivery boy by himself without an information, , , even customer support also not doing his job properly they are not able handle the complaints, , , , i have discussed with multiple people within 4 hrs every i have to confirm my all the detail to every body, , in the last product not delivered to me and in the last i got a massage " A refund will appear on your original payment method in...
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akashkiruba
from Hyderabad, Telangana
Aug 21, 2023
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Fault product delivered and no refund

Address:Hyderabad

A faulty wardrobe is delivered and installed. To refund the same they are not sending technician to uninstall and customer care said to do it ourselves ( even the professional took 3 hrs) and no refund where provided till date...
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