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Amazon India Complaints & Reviews

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Last updated May 28, 2024
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Amazon India reviews & complaints page 11

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M
Mahā
Oct 17, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amazon has not delivered an item paid online but marked it as delivered on the order page

Amazon IND forces foreigners in the country to pay online and disconnect Cash on delivery for them to extort and steal their money.
Items do not deliver to the customers but Amazon keeps marking the items as delivered.
I have an order #[protected] for 1, 199.00 INR which has been marked as delivered when it has never been delivered.

I have contacted the chat and I call them on the phone multiple times....
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P
PrathameshKokare
from Pune, Maharashtra
Oct 16, 2023
Feb 27, 2024
This thread was updated on Feb 27, 2024
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Product not dispatched yet.

I have ordered Apple iPhone 13 (128GB) - Starlight and
Apple 20W USB-C Power Adapter on 10 October, 2023 and made complete payment at the time of ordering. Till today 15 October, 06.26 pm, none of the orders have been dispatched. I have contacted the customer care twice since ordering but still no progress whatsoever. Kindly resolve the issue and take necessary actions for the products to be delivered asap. please find below order...
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S
SHAURYA TOMAR
Oct 16, 2023
Feb 27, 2024
This thread was updated on Feb 27, 2024
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Product not dispatched

It's been 7 days and my order is not shipped and it's stuck at yet not dispatched.very bad of amazon.delivery date is of tomorrow...
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I am writing to express my extreme frustration and disappointment with my recent experience involving order # [[protected]], placed on October 9th. As a Prime member, I expected a seamless and guaranteed delivery experience, but the series of events that have unfolded have been utterly disheartening.

On the day of delivery, the situation deteriorated when the delivery agent called at 10 PM and asked my mother to collect...
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S
Srinivasmunaga
Oct 15, 2023
Feb 27, 2024
This thread was updated on Feb 27, 2024
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Gas stove delivery-reg

Respected Sir/Madam,
Sub: cheap tricks are being played by Amazon by sending other products instead of ordered product.
Ref: Order#[protected], Ordered on 8 October 2023
Payment processed : EMI Rs. 1284.30 for 6 months
I am very sorry to bring to your attention that on September 22nd, I ordered a Blow Hot sapphire 4 burners gas stove and after a week, I received a call from Amazon delivery boy insisting...
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S
Sarthak_garg
from Jaora, Madhya Pradesh
Oct 14, 2023
Feb 27, 2024
This thread was updated on Feb 27, 2024
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Broken Chair Warranty

Address:Jaora

Orders One Office chair from Amazon on[protected] received it on[protected] if got broken shattered into 4 pieces on[protected]. And the Amazon has advertised product using 1+ Year Warranty or Minimum 1 Year Warranty and now they are denying to assist any help or the Manufacturer DaUrban is Denying to help me in this regard while they are very rude and misbehaved while taking the warranty. Please help me get my chair repaired, replaced or refunded....
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Sandeep.ks8949
from Chidambaram, Tamil Nadu
Oct 14, 2023
Feb 27, 2024
This thread was updated on Feb 27, 2024
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Axor Apex Helmet

Address:Online Shopping Website

I have ordered a Helmet with Order Id:[protected] &[protected] on 9th-Oct-2023 and 10th Oct respectively which was delivered on 10th & 11th.
Since the product size was different I have requested for return and the return was picked up on 11th Oct & 12th Oct respectively.
After that there is no update in the app and no one from customer service is ging any satisfactory response. They are simply saying that...
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M
mohithk58
Oct 14, 2023
Feb 27, 2024
This thread was updated on Feb 27, 2024
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Issue in exchange scam done amazon

Address:Amazon india

I ordered an iphone through exchange scheme i gave correct imei at the time of verification i got failed i donno I contacted customer they are not responding properly and if they received they are not giving any solution this is not expected from amazon #amazon scam...
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N
Nirmit Upadhyay
Oct 13, 2023
Feb 27, 2024
This thread was updated on Feb 27, 2024
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Return / Refund not being completed

Address:Amazon India (Mumbai)

Day 0: Placed an order for a 32 inch TV in Mumbai from Amazon India.

Day 1: As a Prime members, the TV was delivered the next day. I assemble the TV, but it stops working after 3-4 hours of operation (audio gone and video shows black spots on screen)

Day 2: Called Amazon India and requested return of the product for refund (as is the 10 day return and refund policy). Amazon India confirms the arrangement of...
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S
slokeshstu
from Bengaluru, Karnataka
Oct 13, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Car Trunk Mat

I ordered a Product (Car Trunk Mat) from Amazon on Oct 7, and the product was supposed to be delivered yesterday (12th Oct 2023).

But without informing me the product status showing now in the app is "Returning to Seller".

regarding the same, I have called Amazon Customer Care and complained about the same on the delivery hub. they told me that they will escalate the same to the delivery hub and get back.br...
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H
Hardik Gohel
from Ahmedabad, Gujarat
Oct 13, 2023
Feb 27, 2024
This thread was updated on Feb 27, 2024
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Faulty product received and no one response

Address:Ahmedabad

Delivered product with defect products in 24.hours. and it will after 8 day 10 days when they want and if you connect customer nobody raising even complaint. And rudely behaviour from customer care. So don't buy products from Amazon...
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N
neel4evr
from Mumbai, Maharashtra
Oct 12, 2023
Feb 27, 2024
This thread was updated on Feb 27, 2024
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Order Cancellation Without Customer Consent

I am writing to bring to your attention a concerning issue I recently experienced as a customer. My order, reference number [[protected]], was unexpectedly canceled without my consent, and this has caused me significant inconvenience and frustration.

Details of the Order:
- Order Number: [[protected]]
- Date of Order Placement: [8th Oct]
- Items Ordered: [Samsung Galaxy Buds2 Pro]
-...
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S
spdtechie
from Bengaluru, Karnataka
Oct 10, 2023
Feb 27, 2024
This thread was updated on Feb 27, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not delivered but marked delivered

Address:Quthubullapur, Hyderabad, Pin 500055

HI,

This is Srikanth.SP resident of Hyderabad, would like to bring to your notice that i have ordered couple of items from Amazon India and they have not delivered on said date upon that they marked the deliverables as delivered and no action being taken till now on it.

Here is the Tracking ID:[protected]

This is utter negligance handled by amazon delivery team, they not delivering and marking...
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S
Savidhya
Oct 10, 2023
Feb 27, 2024
This thread was updated on Feb 27, 2024
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Ordered item not delivered, but tracking shows DELIVERED

I have been a AMAZON customer now for 5 years.
Recently ordered a Crompton make ceiling fan (Order No.[protected]under exchange offer, which said - we need to keep the old fan unmounted during the time of delivery of the New Fan. And if the old item is not ready the delivery will not be done, but we can take the delivery of the ordered item by paying the exchange discount amount to the delivery agent.
But when the...
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C
Ckaur12
from Ghaziabad, Uttar Pradesh
Oct 9, 2023
Feb 27, 2024
This thread was updated on Feb 27, 2024
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Product not delivered/Cancellation required

Hi,

This is regarding my one order ‫[protected]
(Home Centre Serenity Grey and Brown Colourblock Fabric 2-Seater Sofa
- 186cm) which I have placed on 19 september and It was suppose to
deliver on 29 September but did not and after that I raise complain
regarding that and still no resolution and when I try to cancel its
also not happening and issue was raised and every customer care...
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V
vickyshinde95
Oct 9, 2023
Feb 27, 2024
This thread was updated on Feb 27, 2024
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Order related

Address:mumbai

I took Moible in exchange offer on 8th October and I also took subscription plan for wool delivery when it was time for delivery, their delivery boy was asking me 750 rs more. But I had already given my exchange mobile to amazon in day ago and they were charging me 750 rs more.

Now they have canceled my order I wanted Argent deliver order as soon as possible

I paid the full amount in advance now the order is...
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M
Mona Rajan
Oct 8, 2023
Feb 27, 2024
This thread was updated on Feb 27, 2024
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Return not picked up

I had ordered Leotude T-shirt from Amazon, due to size issue I raised return request for this item, it was showing pickup will be done on 8th October 2023.In fact this is my fourth attempt today. Nobody came to receive the product till date. Kindly request for my item to be picked up as soon as possible....
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R
Rolly@007
from Mumbai, Maharashtra
Oct 8, 2023
Oct 12, 2023
This thread was updated on Oct 12, 2023
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Order# 404-0318704-9477123

The delivery agent came and rejected my exchange offer and when I mentioned to him that delivery the new mobile to me and I will pay the remaining difference amount he cancelled my order stating that the customer has rejected the item. I lost a gred deal on Amazon great Indian sale and my promotion that was applied and cannot get the same deal or Amazon is not even considering to offer me a better deal. Very dissatisfied an upset and what...
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Pankajmeena391
from Jaipur, Rajasthan
Oct 7, 2023
Feb 27, 2024
This thread was updated on Feb 27, 2024
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I am Complaining about my return issue

I ordered a RO form DA AQUA ENTERPRISES on AMAZON the product is not good as i expect and also damaged so i return it on similar date of delivery
23 September but form 23 September i complain around 5 to 6 time cause amazon pickup service start teasing by canceling my return one time they call me and say they will not pick up and i create another pick up on 4 September the pick up date is 7 September i received a phone from Amazon...
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I would like to report a significant issue I've been experiencing with my recent order on Amazon, Order #[protected].

On September 16th, this order was marked as "delivered, " but I have not received the items. I've contacted Amazon customer support multiple times, and each time, I've been asked to wait for an additional 4 days. However, as of today, October 6th, the issue remains unresolved.

I have been...
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