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Myntra.com Complaints & Reviews

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Last updated May 30, 2024
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Myntra.com reviews & complaints page 4

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S
S Abhishek
from Kundali, Madhya Pradesh
Nov 5, 2023
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Delivery boy rejecting product on purpose

I'm extremely disappointed with my recent order from Myntra. I purchased a pair of jeans, but they didn't fit me. I promptly initiated a return request within 15 minutes of receiving the product. However, the delivery person refused to accept the return, claiming that the color didn't match. He instructed me to contact customer service and report that the product was different, which I did, even though, in my opinion, the product was as described....
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Ashvidha Sadhasivam
Nov 5, 2023
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Product not delivered partly

Already raised a issue...
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Address:TNNLU, Navalurkuttapattu, Trichy

I've ordered dressberry perfume 2 sets, where 3 perfumes in one package, totally 6 bottles. I've been delivered with only 2 bottles. I was not available, my friend got the parcel, so I raised the issue the next day. The package was partially open and only 2 bottles were there. I raised complaint in myntra, they in turn seem like respond but not and they placed return, without my concern. I've cancelled the return two times. Also no response,...
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Runi Begum
from Kolkata, West Bengal
Nov 1, 2023
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Trouser

. I am writing to express my deep dissatisfaction and frustration with my recent experience regarding an order I placed with Myntra.

On 02.09.23 I ordered a trouser through your platform, and upon its arrival, I was sent the wrong size. Naturally, I initiated an exchange process immediately. Little did I know that this would be the start of an extremely frustrating ordeal.

It took an entire month for Myntra to...
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P
Parib
Oct 31, 2023
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Sofa cover not picked since more then a month

Address:C 303, Faculty Flats, Amity University, Panchgaon, Manesar, Gurgaon

I have ordered 2 Cortina sofa covers of charcoal grey colour from Myntra together but I was delivered light grey items. I have recieved wrong product and I had been requesting for the pickup since 27th September.
After one month of constantly complaining, they picked up one of the sofa covers. The second one is yet not picked. When they were bought together, delivered together, then why are they not picked together and why is it not...
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S
Sanyam94
Oct 31, 2023
Nov 7, 2023
This thread was updated on Nov 7, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Requested for return because received wrong product

Requested to return the product which was a tommy hilfiger lofer shoes but their pickup agent is not picking it up and i complainted on 9th of oct. Myntra is only giving time and time wait for 2-3 more days they say everytime…is there any limit or what their pickup agent is abusing over call..this is not the way to treat a customer..when i called then 3-4 times myntra has also deactivated my account so that i can’t be able to contact...
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V
vieja
Oct 30, 2023
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Did not received my parcel

Address:sec 32 gurgaon

Tracking no. MYSC[protected] - showing arriving on 30th October since when I have placed the order, and it was clearly mention that the delivery address is belongs to office address. It is not for the first time, I'm facing several times this issue. Firstly, courier people don't checks the address of delivery, they just blindly picks up the parcel to deliver, not only that Myntra had forgot to deliver the parcel on said timing. And this for...
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VEN_KATESH
from Coimbatore, Tamil Nadu
Oct 29, 2023
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Defective/ Damaged Product Delivered

Address:Coimbatore

Have ordered 2 numbers of Tokyo Talkies women Pants out of which One Cream Colored Parallel Trouser Zip was found Damaged. The said product with Order ID # 1249282 [protected] placed on[protected] was delivered on[protected]. We have not opened or checked the package until[protected] due to busy schedule. On opening the package on[protected] found one item Zip was defective while the other was in good condition. So placed an exchange request...
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VEN_KATESH
from Coimbatore, Tamil Nadu
Oct 29, 2023
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Defective/Damaged Product Delivered

Address:Coimbatore

Have ordered 2 numbers of Tokyo Talkies women Pants out of which One Cream Colored Parallel Trouser Zip was found Damaged. The said product with Order ID # 1249282 [protected] placed on[protected] was delivered on[protected]. We have not opened or checked the package until[protected] due to busy schedule. On opening the package on[protected] found one item Zip was defective while the other was in good condition. So placed an exchange request...
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M
Mustafa Neemuchwala
Oct 28, 2023
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Not picking up my Return order

I'm facing persistent delays from Myntra in pickup of my 2 orders despite numerous attempts to coordinate via customer service.

Order ID # 1247334 [protected]

Everytime i reach out to CS they push my pickup to nxt week and keep giving me false reassurances and ask me to wait for 24-48hrs every time I call.
They will also close the ticket issue at help centre marking issue as resolved.

Pickup...
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Pooja Bisen
Oct 27, 2023
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Delivery is not working for pin code 412307

I am trying to buy things on Myntra, but it is saying delivery is not possible for pin code 412307. Kindly help....
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M
mehakbhardwaj
Oct 27, 2023
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No update on tracking

Hi,
I’m writing this to express my extreme dissatisfaction in most of my recent Myntra orders. Talking about my most recent one - I placed an order this Monday (23rd October) which was 5 days ago. I had an estimated delivery date given as next Tuesday ie. 31st October - which is ok. Most times, they tend to deliver way before the ETA. However, this time, I’m closing towards the end of the 5th day and I still have no update on...
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I had ordered a pair of shoes, after getting the product checked that the size was too small so i put a exchange request. But my exchange request got cancelled by Myntra and there is no option shown to return the product, i have also raised the issue multiple time with there customer care executive and she said that she is filing complaint about it and working on it, but its been almost two weeks i didn't get any response from myntra. And...
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I had ordered a pair of shoes, after getting the product checked that the size was too small so i put a exchange request. But my exchange request got cancelled by Myntra and there is no option shown to return the product, i have also raised the issue multiple time with there customer care executive and she said that she is filing complaint about it and working on it, but its been almost two weeks i didn't get any response from myntra. And...
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Vinay Najkani
from Rajkot, Gujarat
Oct 25, 2023
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Shipment Delayed and No Response on complaint

I Ordered Two Items from Myntra for which the delivery partner was EKart Logistics. I Ordered it on 13th October which was promised to be delivered by 20th October. In Track Order Status the Order has been received in the Nearest Warehouse in My City on 20th October Only, However it still has not been delivered and the product has been in Local Warehouse Only since 5 Days. On Making Repeatitive discussions and complaints with Myntra Customer...
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The product i recieved didn't have price tag/seal tag attached to it. I want to return the product but Myntra is not accepting as it doesn't have the tag.

How can I provide the tag when it was not attached to it?

Why should I suffer and bear the loss when it's Myntra who haven't attached the tag....
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M
from Hyderabad, Telangana
Oct 23, 2023
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Regarding Order Number -> 1249262-2851263-5333603

I have ordered a INCH 5 Women Open Toe Flats, Size 38(EURO38) on 15th october but when i get the deilvery agent number he said i will deliver it in tomorrow morning. I waited the whole day. asked the securiy guard also but the product is not there. when i checked the orders page on myntra . it is showing as delivered. raise the complaint also . they said to wait 3 days till 23 rd october. when i asked to them they said the product is delivered...
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M
mayur22897
from Indore, Madhya Pradesh
Oct 22, 2023
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Myntra marked our order delivered but not actually delivered the product

Address:Indore

We ordered one kurta from Myntra and they marked it as delivered on 10th Oct but it was never received by us.

The delivery attempt was made but we could not pick up the call. No conversation happened between the Myntra delivery executive and us about that product. That doesn't mean that it was delivered. Myntra does not have any proof of delivery. We also have CCTV footage that was not delivered when Myntra was mentioned.br...
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3
3367 heena
Oct 22, 2023
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Delayed in product delivery

I have ordered a blue denim skirt and the order id is 1249086 [protected] and tracking no is MYSP[protected] delivery date was shown 19 oct but till now it is not delivered worst services ever I have issued a complaint also but there is no response from there side...
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Lalit_Mahara
from Delhi, Delhi
Oct 22, 2023
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Myntra not deliver my order.

On 8 Oct. I placed a order on myntra that tracking number is : MYSC[protected]
When I am trying to track it saying delivery failed on 12 October and 13 October. Delivery guy never call me for delivery. And when I receive the message for out for delivery on that message i got delivery guy phone number that is [protected] PIn 175. And I called on this number and delivery guy says hi is not going to deliver it today maybe hi will try next...
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