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Myntra.com Complaints & Reviews

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Last updated May 30, 2024
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Myntra.com reviews & complaints page 5

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A
Armaan.Ansari.7086
from Ahmedabad, Gujarat
Oct 21, 2023
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Order cancelled automatically which was on sale

I ordered a t shirt from Myntra week ago it was on sale and my total bill was 229/- and I saved 800/- I was happy to see how Myntra was selling anything this cheap and expected delivery date was 19th October and unfortunately the delivery delayed and today when I checked the delivery info I found that it was cancelled they were saying that...

"I checked the records & I am sorry that the specific order was cancelled due to...
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N
Nayak123/
Oct 21, 2023
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Regarding didn't respond to my complaint

I raised an issue in Myntra that the delivery boy assigned for the pickup of my return product didn't check and mentioned product mismatch but I asked to reschedule as I'm not available at my place and didn't do this. The product I ordered is very cheap in quality and I want to return this. What to do now...
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V
varunraoh
from Bengaluru, Karnataka
Oct 21, 2023
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Wrong Tsirt and Jean's were not delivered but were marked as delivered.

I had ordered 4 products on opening the package I fond only 2 items. And later got the msg that all 4 items has been delivered. Raised the issue with myntra customer care. And they acknowledge the issue and let me know that they would resolve it by 17th Oct with in 5 -6 days. And had also mentioned to them the package may have been tampered as I see the package was glued from bottom which was slightly open. And it didn't had bill as well...
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A
Abhishek garh
from Bathinda, Punjab
Oct 21, 2023
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- Got used and wrong product delivered in original package and myntra is denying return

I ordered a Philipps trimmer but got used nova trimmer in Philips box. They are not returning or exchanging this order despite complaining many times. Awful experience...
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Address:Nayapalli Bhubaneswar unit 8 plot number 402 near boys hostel

We order the three products from Myntra and it was supposed to be delivered by 26th of October but it came early that is 20th of October at this moment at the time of 4:00 p.m. we have actually not present at home so we asked the delivery boy is he could deliver the product 23 hours later which he refused but later we also asked if he would be able to deliver it to a different location still he denied and then we ask again if he could deliver...
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P
PrachiDa
from Mumbai, Maharashtra
Oct 20, 2023
Nov 10, 2023
This thread was updated on Nov 10, 2023
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Refund not received in my Credit Card

Order ID # 1246814 [protected]
Product Name : Zastraa Women Black Solid Loose Fit Regular Shorts
Refund Amount : Rs.528

This order was cancelled and I'm trying to get my refund from past 1 month. Raised multiple complaints which were resolved without my consent. I have shared my bank statement with Myntra as a proof that the refund is not credited but no resolution....
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C
Chithira Mohan
Oct 19, 2023
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Refused to pick up the damaged product delivered

Received a damaged product from Myntra, But while trying to return it is showing that pick up is not available in my location. I tried with almost all locations in India, but nothing is working. If they are able to deliver the damaged product, why they are not picking up. Or else I have uploaded the image of the damaged item, But they refused to give the refund....
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R
RuchiSharma2501
from Mumbai, Maharashtra
Oct 18, 2023
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Empty package received - Jewellery box

Address:Bengaluru
Website:myntra.com

I am writing to lodge a formal complaint regarding a recent order, which has left me utterly dismayed and dissatisfied with the level of service provided by your platform. I have been a loyal customer of Myntra.com for a considerable period of time, and I regret to inform you that this latest incident has severely strained my trust and confidence in your brand.
On 5th October 2023, I placed an order (order ID 1248401 [protected])...
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K
kgf@123
from mumbai, Maharashtra
Oct 18, 2023
Feb 27, 2024
This thread was updated on Feb 27, 2024
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Product refund not provided

I had returned the wrogn t-shirt ordered one day before but did not receive any refund amount yet and also the guy checked the product he told all is well but till not received the amount this is for the first time I have faced such a problem from Myntra please. Myntra team refund all my amount back and in the app its showing like quality check not passed but everything was well good the guy checked it and confirmed please resolve this query...
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A
avip003
Oct 18, 2023
Feb 27, 2024
This thread was updated on Feb 27, 2024
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Money got debited and order is not placed

My amount got debited from airtel payment bank and the transaction got successfull but the order did not reflected in my myntra account and it has been over 72 hours niether the amount nor the order is credited to my account

i want a immediated solution over this query...
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M
Oct 17, 2023
Feb 27, 2024
This thread was updated on Feb 27, 2024
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Van heusen purse

Issue regarding the return of Van Heusen purse, I recently ordered from Myntra. I trust that you will be able to assist me in resolving this matter promptly.

i wanted to retrn the product as i did not like the material.On the scheduled pickup date, the delivery person informed me that there was another tag inside the bag of the product.I would like to clarify that when I received the product, there was no mention of any additional...
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P
Pragya Singh0552
Oct 16, 2023
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Fast delivery

Address:276, Sultan Sadan-01, 3, Saidulajab Saket, New Delhi, Delhi 110030 · ~33.9 km
Website:myntra.com

Order ID # 1249342 [protected]
expected delivery date 23 oct but need the product urgently
want the fast delivery on 21 oct i.e 2 day prior...
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A
Ahana07
from Chinsurah, West Bengal
Oct 14, 2023
Feb 27, 2024
This thread was updated on Feb 27, 2024
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Refund pending for 15 days

I placed an order for a black shoe on approximately September 1st, but received a green one between September 7th to 10th. Unhappy with the color, I initiated an exchange. Despite multiple attempts to return the item, it was only picked up on October 4th. Opting for Myntra credits to expedite the refund process upon quality verification, I expected the resolution by today, October 14th. However, Myntra has been consistently postponing the...
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I
isayyidfaiz
from Srinagar, Jammu and Kashmir
Oct 13, 2023
Feb 27, 2024
This thread was updated on Feb 27, 2024
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Delayed my exchanged product original product picked up earlier

Address:Srinagar
Website:Mynrra

I had ordered a product from Myntra on 5 of September 2023 after few days I received the product. The product was adidas shoes with Order ID # 1245798 [protected] that was tight I exchanged it on 14 of sep pick up boy came and picked up my shoes but now it’s 13 of oct I still not received my product. I went to ekart office they said Myntra received the product on 25 they gave the bag id also i’e EBLPDEL[protected] and also pickup...
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C
Cimran
Oct 11, 2023
Feb 27, 2024
This thread was updated on Feb 27, 2024
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They are cancelling all my orders

I have paid through snapmint app to buy Myntra my for a reason I didn't order that product and they give me Myntra credit and with those credit I bought other products on Myntra and thary are cancelling all my orders...
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D
DivyaMaurya18
from New Delhi, Delhi
Oct 10, 2023
Feb 27, 2024
This thread was updated on Feb 27, 2024
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Payment/return issues

Issue #1
I purchased products in a bunch which was around 5K. After discount it was around 4600. They mentioned about the interest while payment check-out but didn't mention about the bank's processing fee and other GST charges.
This is a clear malpractice. They should explicitly show all the charges on the payment gateway. Image is attached that they didn't mention about the procession fee and other charges.br...
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N
naina308
from Delhi, Delhi
Oct 10, 2023
Feb 27, 2024
This thread was updated on Feb 27, 2024
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Cancelled order and increased the price of the product

I had ordered a product on Myntra on Oct 8th, 2023 and the cost of the product was Rs. 2376, with the coupon FESTIVESAVINGS, the price of the product was Rs. 2019. I also have the Myntra Kotak credita card, so I got an additional discount, and the final price I paid was the on-going sale and cost of the product was Rs. 1716.

I just received a message from Myntra saying that the order has been cancelled since the seller could...
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B
BB๛OmniKing
Oct 10, 2023
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Displeasure and Concern Regarding Myntra Credit Expiry

Dear Sir/Madam,

I am writing to seek assistance and intervention regarding the expiration of my Myntra credits, which amounted to INR 563. The credits were set to expire on October 5, 2023, and were associated with the gift card numbered [protected].

Myntra had duly notified me about the impending credit expiration on the specified date. However, during that time, my schedule was exceptionally busy, and...
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P
Parib
Oct 10, 2023
Feb 27, 2024
This thread was updated on Feb 27, 2024
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Pick up not done since 2 weeks

Address:C 303, Faculty Flats, Amity University, Panchgaon, Manesar, Gurgaon
Website:myntra.com

I have ordered 2 sofa covers of charcoal grey colour from Myntra but I recieved the wrong product. I was delivered light grey item. I had been requesting for the pickup since 27th September but till now the pick up is not done.
Everyday I get a message in the morning that my product will be picked today and in the evening I get a bunch of messages and mail saying the pickup failed because the customer cancelled the pickup, which is...
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P
PKundu87
from Gurugram, Haryana
Oct 10, 2023
Feb 27, 2024
This thread was updated on Feb 27, 2024
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Waiting for my refund from last 16 days

This is highly disappointing that entire Myntra team is not able to find out that delivery boy who pick up my Sketcher Shoes which was picked up on 24th Sep 23 from my address registered with Myntra.

Senior associates of Myntra also not able to update about my refund. I have called almost 10-15 times. Every time they said wait for 24/48 Hrs, issue would be resolved.

One side they are saying the your order is...
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