[Resolved] Olymp Trade — Confused with money

[Resolved] Olymp Trade — Confused with money

D Daksh Ayyar Apr 26, 2024 May 3, 2024 This thread was updated on May 3, 2024

My friend recently told me to try trading with this brokerage platform. I should say that I had heard of it before I joined it. There are many good words said about olymp trade and this made me to get convinced of the company's reliability. My buddy is already a trader, but I had kinda superficial knowledge. So I registered an account, verified it, everything was okay and then deposited $150 using bank card. Funds were credited quickly, no delays, and the company covered all expenses. After I trade for a couple of days, I managed to make some profits and decided to withdraw money. Nonetheless, the system didn't want to allow me withdraw money using any other of the available payment options. What a kind of limitations is that guys? Why I can't withdraw money via wire? Was this information helpful? No (0) Yes (0)
May 8, 2024 Complaint marked as Resolved Ahhh... had no idea that it's a must to withdraw funds using only the payment option that was used when I deposited them. Interesting peculiarity, perhaps it may be connected with the security of transactions. Well... ok, I ain't mind cashing out using bank card since I chose this payment option back then. Thanks for the team to clarifying this moment to me! Olymp Trade customer support has been notified about the posted complaint. Verified Support May 03, 2024 Olymp Trade Customer Care's response Hello, You can only withdraw funds to your payment method. If you have already submitted a withdrawal request, please inform our support team. Someone from our financial team will contact you by phone or email to discuss alternative withdrawal methods. Best regards, The Olymp Trade team
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