[Resolved] Olymp Trade — Embedded indicators with fees

[Resolved] Olymp Trade — Embedded indicators with fees

J jhanda b Apr 5, 2024 May 3, 2024 This thread was updated on May 3, 2024

I am a novice trader on the platform and overall my trading experience is really limited. So, perahps the following migt sound trivial but it has been bothering me for quite some time. When I go to the market section on the platform there is section "Indicators" that offer various paid indicators. However, on the platform when I press Technical Analysis and go to indicators section I somehow selected "Alligator". I am thinking now that it is paid too and the fees are automatically deducted from my account. Is it corect? I have never heard of such indicatos like "Alligator", perhaps it is some sort o[censored]nique coming from the broker and therefore not free. If it so, I would like to have such indicators removed from tecchnical analysis section then as it might confuse traders like me. Was this information helpful? No (0) Yes (0)
May 6, 2024 Complaint marked as Resolved Well, after spending some time on the platform I found out that there is a clear distinction between paid indicators and the ones the are freely available. Basically. the ones that require payment are located on the left side in the "Market" section ( how obvious it is :D), while those I can select from "Technical Analysis" menu like "Alligator" are completely free! So, there are no hidden fees here at all. 😊 By the way, I want to add that there are so many free indicators and oscillators on the plaform, amazing. Olymp Trade customer support has been notified about the posted complaint. Verified Support May 03, 2024 Olymp Trade Customer Care's response Hello, Jhanda b. Thanks for suggesting an improvement for Olymp Trade. We appreciate your input. Your ideas have been sent off to our development team. All the best, Olymp Trade
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