24onlinebazaar.com — payment paid fully but product not received.

Address: Kolkata, West Bengal

Website: wwe.24onlinebazaar.com

I had ordered products on 24onlinebazaar.com and paid in full through payUmoney. The details of payment are as follows :
Order Amount Rs 2689.00
Payment ID [protected]
Merchant Order ID 39127
Order Date & Time August[protected]:08:48 PM
Merchant Transaction Identifier 39127

I have not recd any confirmation mail from them nor are they picking phone or replying my mails.
The account on their website doesnt show my order.